Reviews
Ford F-150
Keep up the great work!! It's good to have a service that I can trust.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Car review of Ford Focus.
Walked in shopping for a car while turning in my other Ford Escape and left with my new Ford Focus. Great buying experience and well satisfied.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
oil change
Always quick and professional Quality job with genuine motorcraft parts
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great people, great service
'always an ace at Ace, very responsive, courteous, prompt service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
First class job
I found your service to be courteous,on time and friendly all in all a good experience, ownership shows client respect which flows downward to employees great attitude
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
An Excellent Experience!
I have not come across the level of communication in a dealership in my past experiences. In addition, the workmanship was completed in a timely manor, the issue was fixed right the first time, and my car was left in the same clean condition as it was prior to the work. All the staff were friendly and all had offered to assist me after introducing themselves. It appears to me Ace Ford has its act together. I will visit Ace first when buying my next Ford vehicle,(I have purchased 4 new Ford vehicles in the past). Thank you. It has been an excellent experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
service review
2008 Taurus. Oil change. We have bumper to bumper policy on the vehicle. Cost is a bit higher than other places offer. Coupons would be of benefit. Like that you can have an appointment scheduled.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Oil change/tire rotation
Ford Fusion purchased April 2014. Appt was easy to accommodate my schedule. Staff was very courteous even though it has been tough for them working out of a trailer while building was being renovated...looong time coming by the way, given the other dealerships on the same street.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
survey service dept
I have a 2014 Ford Escape. Oil change, and window sensor wasn't working properly. and door locks.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
great service
I purchased a 2015 Ford Escape my second escape and my third ford!! I love ford and the service and staff at Ace Ford were terrific and very helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase