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ACE Ford

(534 reviews)
Sales hours: 9:00am to 5:30pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–5:00pm
Tuesday 9:00am–9:00pm 7:30am–5:00pm
Wednesday 9:00am–9:00pm 7:30am–5:00pm
Thursday 9:00am–9:00pm 7:30am–5:00pm
Friday 9:00am–5:30pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 7:30am–4:00pm
Sunday Closed Closed

Reviews

(534 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of ACE Ford from DealerRater.

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Had First appointment in the morning at 7:45am for an oil...

Had First appointment in the morning at 7:45am for an oil change while I waited and it took 2 hours to complete the job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The Works

Service was ready for my vehicle at the appointment time and work was done in a timely matter. Use this dealership for all my Ford vehicle work !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change and check up went smooth.everyone friendly,job...

Oil change and check up went smooth.everyone friendly,job done in about an hour,sitting aria clean and comfortable.good experience,l will be back next service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Local Ford dealer, Ace, did a good job on my recent...

Local Ford dealer, Ace, did a good job on my recent maintenance visit. Happy there is a local dealer to work with. Did a good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Outstanding Customer Service

My sales rep Matt went above and beyond to make sure I was happy and found me the right vehicle to meet my needs. Everyone has been so friendly and kind and I will definitely recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service experience

I scheduled an oil change on-line and the service department kept to the appointment time. I had a slow tire leak and the service supervisor/manager met me in the waiting area and explained the matter fully and took care of my issue. When complete, the service supervisor/manager met me again and went over the vehicle diagnostics and explained them in simple terms.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great Customer Service!

Did an excellent job helping me find the right truck to meet my needs even though the truck was not at their dealership. Great advice on leasing and financing options. Seamless support in taking care of all the paperwork and quickly getting the truck for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Purchase

Great dealership, large inventory, very helpful salesman, the dealership is more than willing to go the extra mile to satisfy the customer. Very good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have been doing business with Ace for over 45 years....

I have been doing business with Ace for over 45 years. Joe Christopher sold me my newest Escape and I’m totally satisfied. Will go

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

AJ was great!

AJ was exceptionally helpful and guided me to the perfect vehicle-- my new F 150. Fred dialed up the paperwork and the process was very simple. ACE Ford is always super personable and focused on the customer. thanks much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.