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Avalon Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (299 reviews)
Visit Avalon Honda
Sales hours: 9:00am to 4:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (299 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Avalon Honda from DealerRater.

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Awesome

My Wife has been a Honda owner / driver for approximately 20 years and on the verge of switching until we met Ms. Cafeiro and the new 2018 Pilot . Susan is an Amazing Lady that is so very knowledgeable of all the Honda products and a genuine , caring person . Secondly Honda somehow seems to have read my mind on All of the issues I have had with the 2015 Pilot my wife had settled on . Unbelievable how much the 2018 has improved , I look forward to driving when ever the opportunity arises . Many Thanks to Ms. Cafeiro and Avalon Honda for Their V I P treatment .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

repair work

Great crew at Avalon Honda. They were able to figure out what repair was needed to be to be completed on my Pilot. They work was completed promptly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

No xx

Service department was very professional. Took care of my problems and my service needs. No xx just down to earth people. Thanks Mike and his service department. Military discount would be appreciated like other dealers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Informative, pleasant, easy.

They were able to locate the car I was looking for in an expedient manor and answer every question I had. Will definitely do business with them in the future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Routine service

Always turn car over to Ross, confident he will see to it that whatever is needed will be competently & efficiently handled. One glitch this time - hood of car was not properly latched so had to pull over on Parkway to close it securely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly, casual atmosphere

We liked the "no pressure" greeting when we first arrived. We were able to browse the lot at our leisure and then meet with a sales person when we had questions and were ready to test drive a couple different models.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Happy

Satisfied customer for years - Honda owner . Bought cars and have had serviced there- very accommodating. Bought a used Ford truck there - process went smoothly. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Regular service maintenance

Always pleasant and informative staff. Wait time as promised and work done is explained, Appointments are available to fit my schedule and lobby is comfortable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Accord service

Great experience as always. The only thing I noticed was the info that my battery failed. On a recent visit I noted that 2 other customers were told their battery had failed. Makes one think they are pushing batteries or their tester is incorrect. Even in coldest weather my car starts immediately and it is left outside.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

M.s Cafiero

Mrs. Cafiero was very professional. Answered all my question's. regarding purchase of this vehicle. Very satisfied. Would recommend her and the Avalon Honda agency.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.