Reviews
Write a reviewAwesome
My Wife has been a Honda owner / driver for approximately 20 years and on the verge of switching until we met Ms. Cafeiro and the new 2018 Pilot . Susan is an Amazing Lady that is so very knowledgeable of all the Honda products and a genuine , caring person . Secondly Honda somehow seems to have read my mind on All of the issues I have had with the 2015 Pilot my wife had settled on . Unbelievable how much the 2018 has improved , I look forward to driving when ever the opportunity arises . Many Thanks to Ms. Cafeiro and Avalon Honda for Their V I P treatment .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
repair work
Great crew at Avalon Honda. They were able to figure out what repair was needed to be to be completed on my Pilot. They work was completed promptly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
No xx
Service department was very professional. Took care of my problems and my service needs. No xx just down to earth people. Thanks Mike and his service department. Military discount would be appreciated like other dealers.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Informative, pleasant, easy.
They were able to locate the car I was looking for in an expedient manor and answer every question I had. Will definitely do business with them in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Routine service
Always turn car over to Ross, confident he will see to it that whatever is needed will be competently & efficiently handled. One glitch this time - hood of car was not properly latched so had to pull over on Parkway to close it securely.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Friendly, casual atmosphere
We liked the "no pressure" greeting when we first arrived. We were able to browse the lot at our leisure and then meet with a sales person when we had questions and were ready to test drive a couple different models.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Happy
Satisfied customer for years - Honda owner . Bought cars and have had serviced there- very accommodating. Bought a used Ford truck there - process went smoothly. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Regular service maintenance
Always pleasant and informative staff. Wait time as promised and work done is explained, Appointments are available to fit my schedule and lobby is comfortable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Accord service
Great experience as always. The only thing I noticed was the info that my battery failed. On a recent visit I noted that 2 other customers were told their battery had failed. Makes one think they are pushing batteries or their tester is incorrect. Even in coldest weather my car starts immediately and it is left outside.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
M.s Cafiero
Mrs. Cafiero was very professional. Answered all my question's. regarding purchase of this vehicle. Very satisfied. Would recommend her and the Avalon Honda agency.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car