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Avalon Honda

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (299 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (299 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Avalon Honda from DealerRater.

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Helpful and courteous

Service and parts people are always friendly and helpful. They go above and beyond to make sure you are taken care of. They even put wiper blades on the car for you when you buy them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ross runs a great service shop

Great service with a hometown friendly staff. My truck was finished when I was told it would be. Nice clean shop and easy to drop off the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service visit and new tires

The service department is always able to schedule service at a time convenient for me. Staff is friendly, professional, and helpful. I appreciate the detailed review after servicing. They have been able to help me coordinate procedures with insurance companies in the past, and I feel confident putting my car in their care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick service

Went in for a oil change and the service department advised that my Insight had a recall for the passenger air bag. They took care of that too and I was back on the road in a little over an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Repair...Hub bearing

Very happy with Mike Gavenda and other technician who drove with me and found a problem... they had the part and it was fixed same day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fair dealers

Extreamly helpful and knowledgeable took a good deal of time to explaine all the features of the new crv that we purchased. Never felt hurried

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Replacement key cut and programmed

Ross was able to have it done then and there rather than needing me to make an extra trip. Quickly in and out and on with my day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Courteous, friendly, fast service!

Ross is the best! I have been taking my Jaguar to Avalon Honda since I bought it, and they are wonderful. They are friendly and honest and their service prices are very fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Recall work completed

Love Avalon Honda we have purchased 7 cars there. They are easy to work with. No high pressure sales. They are very nice to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

A very positive experience.

I found the sales people to be very polite and informative about the vehicle that I was looking for. The saleswoman was very knowledgeable about the SUV and during the demonstration ride was very informative about the vehicle. Everyone in the dealership was also very helpful and informative. I plan to use their maintenance shop also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.