Reviews
Write a reviewHelpful and courteous
Service and parts people are always friendly and helpful. They go above and beyond to make sure you are taken care of. They even put wiper blades on the car for you when you buy them
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ross runs a great service shop
Great service with a hometown friendly staff. My truck was finished when I was told it would be. Nice clean shop and easy to drop off the vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service visit and new tires
The service department is always able to schedule service at a time convenient for me. Staff is friendly, professional, and helpful. I appreciate the detailed review after servicing. They have been able to help me coordinate procedures with insurance companies in the past, and I feel confident putting my car in their care.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Quick service
Went in for a oil change and the service department advised that my Insight had a recall for the passenger air bag. They took care of that too and I was back on the road in a little over an hour.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Repair...Hub bearing
Very happy with Mike Gavenda and other technician who drove with me and found a problem... they had the part and it was fixed same day
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Fair dealers
Extreamly helpful and knowledgeable took a good deal of time to explaine all the features of the new crv that we purchased. Never felt hurried
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Replacement key cut and programmed
Ross was able to have it done then and there rather than needing me to make an extra trip. Quickly in and out and on with my day.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Courteous, friendly, fast service!
Ross is the best! I have been taking my Jaguar to Avalon Honda since I bought it, and they are wonderful. They are friendly and honest and their service prices are very fair.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Recall work completed
Love Avalon Honda we have purchased 7 cars there. They are easy to work with. No high pressure sales. They are very nice to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
A very positive experience.
I found the sales people to be very polite and informative about the vehicle that I was looking for. The saleswoman was very knowledgeable about the SUV and during the demonstration ride was very informative about the vehicle. Everyone in the dealership was also very helpful and informative. I plan to use their maintenance shop also.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car