Princeton BMW

I can???t say enough about Ashley and Tim at Princeton BMW. They went beyond out of their way to help me with an emergency situatio. I didn???t have to... wait long at all (without an appointment) to handle my situation. They are extremely professional and very helpful. I highly recommend them for everything.

worked with Alex Edgar and Craig Brauer, they are super helpful. This is our first stop for shopping a new bmw x5. it only took a morning to finish everything,... and drive the new car back home. highly recommended. however, i could only give a 4 star for dealership. it is because of Jowel Ahmed. He was doing paper work for us. But he was trying to play some trick on us. he misleaded us to purchase some unnecessary maintenance coverage. and he did not provide us enough coverage policy information. After gettting back home, we talked with our friends with bmw, just figure it out. The coverage on brake and belt is very unlikely to be useful for the first three years of the bmw X5. And this coverage can be cancelled within certain time window. Jowel never mentioned the cancellation policy to us. overall, princeton bmw is a great place for shopping bmw. their front desk are very helpful, but need be careful for their back office guys .

I just wanted to say that Elliot Johnson absolutely drips in Customer Service, and is always such a pleasure. Thank You Elliott for always going out of... your way for me everytime I visit for Service at Princeton BMW...You’re truly exceptional.

Poor service! Never take your lovely BMW to this place. The customer adviser was barely out of high school. Never saw the mechanic, but based on what his... advice was, he was unqualified, to put it mildly. I had a problem with my turbocharger, and the adviser and mechanic both said I can continue driving the way it was, because to repair it would be expensive. I sought a second opinion at Flemington BMW and they said I had to replace it immediately. There were metal shards in the oil coming from the turbocharger and I was a few miles away from ruining my engine. I spent $60K when I bought my car and I expect better service from the dealership that got my money. The clowns at Princeton BMW are not worth your time. Go elsewhere or take a huge risk on your Bimmer.

Poor service! Never take your lovely BMW to this place. The customer adviser was barely out of high school. Never saw the mechanic, but based on what his... advice was, he was unqualified, to put it mildly. I had a problem with my turbocharger, and the adviser and mechanic both said I can continue driving the way it was, because to repair it would be expensive. I sought a second opinion at Flemington BMW and they said I had to replace it immediately. There were metal shards in the oil coming from the turbocharger and I was a few miles away from ruining my engine. I spent $60K when I bought my car and I expect better service from the dealership that got my money. The clowns at Princeton BMW are not worth your time. Go elsewhere or take a huge risk on your Bimmer.

I came in as a walk in on a Saturday to find my Service Advisor wasn't there so I asked for Luke's help. He body language and demeanor shows he didn't... want to assist...and to top it off he actually told me to come back when my service advisor was available...Poor Service ....Since then he has seen me and does not smile, greet, or inquire about my reason to visit the dealer. I would not recommend him.

Went to the dealership to browse and met Carl and he was such a great guy who was very resourceful. He was not pushy or inpatient, it was like he placed... himself in my shoes and offered me all information I needed to make my decision. I'm loving my 4 series, very pleased with my purchase.

I used to shop elsewhere. I visited Princeton BMW for the first time, this summer. I met with a wonderful gentleman, let him know what I was looking for... and Carl Prince made my 'M' dreams happen!! Go see him if you're into BMW's!

Carl is an intelligent sales man who introduced me to an amazing 3 series that i fell in love with. I would reccomend Carl to anyone as well as his manager... Danny. Princeton BMW is a fantastic dealership in every way.

Carl is very professional and extremely patient with us. He is very knowledgable and made sure to explain us all the Technical details in the comparison... of different Models. Its very easy to talk to Carl and I would definitely visit Princeton BMW again for my next purchase.