Reviews
Wonderful Experience
Professional, courteous service. Very efficient - I never felt rushed nor was I ever left wondering what was "the next step" or what I was waiting to have happen. The whole process went smoothly and moved along. I was on the road with my new car in about 2 hours!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Janis, thank you for taking the time to submit this amazing feedback. Congrats on your new car! Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Haldeman Lexus of Princeton satisfied. Don't forget to LIKE us on Facebook and FOLLOW us on Twitter to take advantage of our exclusive online coupons and discounts! Best, David Dougherty, General Sales Manager
Great experience
Jean was very easy to work with. All of our questions were answered quickly and we love our new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
New Lease from Haldeman
Recently leasd a vehicle from Haldeman Lexus and had a pleasant experience. Kevin Dunn was great at providing me with the knowledge I needed to lease the vehicle and made the process run smoothly. Very prompt at responding to my needs and very courteous. My family has Lexus vehicles and also deals with Haldeman Lexus of Princeton and referred me to them as the dealership seems to care about their customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Christine, thank you for taking the time to write this excellent review. Congratulations on your new car! It's delightful to know that Kevin was able to provide you with such a pleasant shopping experience. We look very forward to seeing you again in the future! Best, David Dougherty, General Sales Manager
Another great visit to lexus
My wife and I are very lucky we had the chance to purchase our first Lexus RX350 in 2010 with the help from Kevin Dunn... We continue to come back time and time again and we go straight to Kevin's office! He makes the entire car buying experience easy and enjoyable. We have purchased 3 cars with his help and have recommended others to go right to him. His knowledge and honesty make purchasing a car so simple. We always appreciate his hard work. If you want a car, get a lexus! When you go to buy your new lexus visit Haldeman Lexus of Princeton and ask for Kevin Dunn!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New Lease
Recently leased vehicle from Haldeman Lexus of Princeton which was a very pleasant experience. Kevin Dunn was prompt, courteous and very knowledgeable and made me feel very comfortable in the process. The dealership appears to care about their customers and I would recommend anyone wanting to purchase a Lexus to give them a try. My family has also purchased vehicles from Haldeman Lexus and I can now see why I was recommended to them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Serive and Pruchase
Very professional, courteous and respectful service staff. Sales and finance staff were more than just professional on our recent purchase. Painless and quick. All car sales should be this easy, thorough, and quick. We will probably not purchase anywhere else when we ready for a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Kenneth, thank you and congratulations on your purchase! We are so very pleased that we could make your visit fast and easy, and we believe that's how every car buying experience should be. Enjoy your new car! Follow us on Twitter and like us on Facebook to catch the latest specials! Best, David Dougherty, General Sales Manager
Great Service
Service technicians and my Service Manager (Mike Sabo) addressed my repair issues with excellence and as cost effective as possible.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Bonnie and thanks for your kind words! We appreciate Mike as well as the rest of our service technicians and we are thrilled that they have accommodated your needs. Thank you again and make sure to like us on Facebook and follow us on Twitter to catch the latest service specials. Best, Craig Estelle, Service Director
3rd Purchase
This is my third Lexus purchase from this dealership. I have purchased two of these from Kevin Dunn. I have always found him available, professional and wonderful to work with. I travel over an hour to get this service, but find it well worth it! I would highly recommend Kevin to anyone looking for a new Lexus.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and customer service
I was able to get an appointment at short notice on Saturday and the service was completed without any major wait or charges. Nice waiting lounge.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kevin, thank you for taking the time to write this fantastic review and assign our dealership such a wonderful star rating! We work very hard to ensure that each of our customers is 100% satisfied with the experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Twitter and Facebook. Best, Craig Estelle, Service Director
Great Service
Your commitment to service and dedication to fixing a recurring problem I had with my car. I always felt as though it was as important you as it was to me to find the problem and fix it, and you did! Thank You!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Anthony, thank you for taking the time to write this wonderful review of our service department. I am extremely pleased that our team was able to locate and fix the problem in an efficient and professional manner. We look forward to your continued business! Best, Craig Estelle, Service Director