Haldeman Lexus of Princeton

Jean Kathrada is an excellent communicator, she helps me to understand the issues and options to resolve the problems, she is honest and straightforward as to what is needed. Years of experience helped her to know how to assist customers, very happy to work with her, she is friendly and dedicated, an outstanding service consultant. Haldeman should be proud of her and have her on the service/maintenance department. Thank you Jean. Benny

Tim is the best service advisor to exist at Haldeman Lexus! He kept me updated on my vehicle from drop off to pick up. Always eases my worries on my vehicle maintenance and goes above and beyond. Loved the video of my service inspection!!

Great service and very nice people definitely recommended and definitely will come back thanks guys.

Quick service and Sean kept me informed along the way. Nice waiting area with coffee and snacks

We had a good experience with Haldeman. Delivery was smooth Staff was courteous Disappointed with discount and trade

Last week I brought in my Lexus RX350 for the 1st service. Right from the time I checked in the Service center, I was well received. Jean was customer friendly and polite. The waiting room was very clean with coffee and snacks. I had a very pleasant experience. The car was serviced and washed. Have nothing but positive feedback. Thanks

I purchased a 12 volt battery for my Lexus RX450h from this dealership. The battery failed within warranty of two years by Lexus. When I went to get the battery replaced, they refused to honor the warranty without the receipt. Since I am not able to find the receipt but provided other proof such as bank records and the original battery box with all sale details. But they don’t agree and asked me to pay for the replacement which we did. Although they agreed to process a refund, if I can find the receipt later. I am not happy with this unfair deal! I will request for the management to reconsider and provide refund without the receipt. Expect an expedited response as soon as possible. Thanks

I always enjoy seeing Tim. He is always very friendly, polite and professional. I always ask for Tim.

Service Dept. Is great. Everything runs like clockwork and Tara is a pleasure to deal with.

Outstanding staff and service , fast and great work, always in contact making sure everything was being handled expertly great experience ..