Reviews
Write a reviewDanny was amazing and beyond helpful with getting me into...
Danny was amazing and beyond helpful with getting me into a car with everything I wanted in it
Great experience every time we work with John! Always...
Great experience every time we work with John! Always willing to help, always finds an answer, always with a smile.
It's great to hear that John was so helpful and you appreciate his willingness to answer your questions!
Greg and Nick were extremely helpful and friendly and...
Greg and Nick were extremely helpful and friendly and guided me through the lease process.
Thank you for sharing your feedback. It's wonderful to know that Greg and Nick were extremely helpful and friendly, and you're pleased with everything. Congrats on your new lease.
Ryan was very professional. He helped us through the...
Ryan was very professional. He helped us through the entire buying process and showed us the entire car in detail. Great salesman and gave us a great price. We are so grateful we found him at Honda Universe. We highly recommend Ryan and we are positive you will always get a great deal no Marter what.
It's great to hear that Ryan was very professional and he was able to help. Thanks for recommending him so highly and we appreciate your kind remarks.
I recently had a stress-free buying experience at Honda...
I recently had a stress-free buying experience at Honda Universe in Lakewood, NJ, thanks to John McGraw and Neil Goldstein. My current lease was ending and I wanted another Honda CR-V. Both men were patient with me in all aspects of the purchase from agreeing on the amount of monthly payments to choosing the model (I happily upgraded), color, etc. They answered my questions and showed their knowledge of the vehicle. The day I picked up my new car, it was ready, as well as all paperwork. What more could I ask for? The financial man, Rahsann, was pleasant as we went through all the signatures before I left. Mostly, though, was their overall genuine, friendly, customer service. This is a dealership I am comfortable with because of their staff that I have come to trust. Thank you!
Thank you for sharing your feedback. It's wonderful to know that John McGraw and Neil Goldstein were so helpful to you with leasing a new Honda CR-V. We enjoy hearing that you were able to get your questions answered and your car was ready for pick up. It's also a pleasure to hear that Rahsann was helpful as well, and you appreciated our great customer service. Thanks again.
Good place to purchase a used car. Friendly staff and...
Good place to purchase a used car. Friendly staff and very accommodating. Made sure that I had everything I needed and made the whole transaction a good experience.
Thank you for sharing your feedback. It's great to know that our team is friendly and you're pleased with everything. Thanks again.
Neil Goldstein recently helped me with the purchase of my...
Neil Goldstein recently helped me with the purchase of my new Honda HR-V. Neil and the whole team at Honda Universe were amazing professionals with a caring touch that made me feel welcomed at the Lakewood dealership. Neil showed me all the great features of the vehicle and asked if I would like to take it for a test drive and I said yes. Little did he know I was sold at the presentation of the Magic back seats in this Honda. My dog fits perfect back there, she is a 115 lbs Cane Corso. My recent loss of my VW in the floods of Ida turned out to be not so bad after my experience with the entire staff at this dealership. From sales and finance to cashier and car prep the whole process was stress free. I Highly recommend anyone shopping for a vehicle to stop in at Honda Universe of Lakewood you won't be disappointed. I almost forgot to mention I had been to 4 dealerships before almost calling it a day. So thankful I didn't. THANK YOU Neil!
It's great to hear that Neil Goldstein was so helpful and you appreciated he professionalism. We're very pleased to know that you received great customer service as well. Please accept our sympathy for your difficulty during Ida, and we're glad to know that our dealership was able to help. Thanks for the terrific review and congratulations to you and your dog, on the new Honda HR-V!
Thank You!
Very happy with Matt our salesman. He was wonderful and...
Very happy with Matt our salesman. He was wonderful and very professional. Answered all our questions. Was always available for phone calls. Easy to talk with.
We're so glad to hear that you're pleased with everything. Thank you for telling us that Matt was wonderful and very professional. It's also great to know that he was able to answer your questions and he was easy going. Thanks again!
John McGraw was very professional and helpful last week...
John McGraw was very professional and helpful last week when I was at dealership I was talking to John about a couple of small issues with the car. He explained there was not a problem with the system I just need to reset a couple of things that I must have accidently changed . John is always helpful and I have recommended the dealership to many people
Thanks for sharing your feedback. It's great to know that John McGraw was very professional and helpful, and he made sure everything was corrected and reset, and you're pleased with the great customer service you received. Thanks for the terrific recommendation as well.
Wonderful service very friendly, dealer was very helpful...
Wonderful service very friendly, dealer was very helpful in finding the car for me. I don’t have anything else to say but thank you.
It's wonderful to hear that our team provided you with a great visit, and everyone was very friendly as well. Thank you!