Reviews
I can’t remember the name of the woman who was running...
I can’t remember the name of the woman who was running the service desk. Maybe Lisa? Not sure. Anyway she did a great job checking me in and out, and showed me the way to the service lounge. As for service it was done on time, and I appreciate that. It was Lisa? who gave me the time estimate. She’s a gem. Hang onto her.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to hear that Lisa and our team were very helpful with your service visit. Thanks for your kind remarks and we'll look forward to helping you again with any future needs.
Excellent experience! Matt was awesome, straight forward...
Excellent experience! Matt was awesome, straight forward easy transaction. I got exactly what I wanted with my new car. I’m looking forward to excellent SERVICE experiences!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for telling us about your recent visit. It's a pleasure to hear that Matt was awesome and he made sure your transaction was very straight forward and you received excellent service. Thanks again!
Great service great deals very professional right on...
Great service great deals very professional right on time and they got me the best deal possible thanks Honda for such a nice experience will send my friend and family
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's a pleasure to hear that our team provided great service, and they are very professional. Thanks for sharing your feedback and recommending us to your friends and family!
Matt was very welcoming and knowledgeable. Got straight...
Matt was very welcoming and knowledgeable. Got straight to the point and helped me choose the car that was best for me. Very happy with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for telling us that Matt was very welcoming and knowledgeable. It's great to hear that he made everything easy and you're happy with your purchase. Thanks again!
Greg was such an amazing sales man! He made me feel so...
Greg was such an amazing sales man! He made me feel so confident and happy about my car choice I felt like I was in control! 100/10 recommend!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's wonderful to hear that Greg was so helpful and you're pleased with everything. Thanks for the terrific recommendation as well.
Glenn, Matt and Rahsaan were so professional! Matt met my...
Glenn, Matt and Rahsaan were so professional! Matt met my daughter and I outside and talked to us like he knew us for years. Glenn made us feel extremely comfortable and kept us laughing. This is my first brand new car and I would highly recommend this dealership to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's so nice to know that Glenn, Matt and Rahsaan were very helpful to you and your daughter. Thanks for sharing your kind review and congratulations on the first car purchase! Thanks for the terrific recommendation and we'll look forward to helping you again with any future needs.
Thanks Glenn, Matt and Rahsaan for everything!! I was very pleased with your service!!
Great experience! Very professional and friendly staff....
Great experience! Very professional and friendly staff. I’m so happy with my car. Matt knew it what I was looking for. After many months looking for a car finally I got it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your very kind review. It's a pleasure to hear that Matt and our team provided you with a great experience and you're happy with everything. Thanks for the terrific 5-star rating as well.
Everything was excellent. Honda Universe team continues...
Everything was excellent. Honda Universe team continues to be the best. They are always honest and give the best deal possible. Great dealing with Neil, Nick, Yvette. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're very glad to hear that our team was so helpful and you're pleased with everything. Thanks for the shout-out for our team: Neil, Nick and Yvette, and thanks for the great 5-star rating!
Yvette was very attentive to my needs, worked well with...
Yvette was very attentive to my needs, worked well with my financial situation, and helped me get a better car than my previous! Never had anyone work as well with me as she did. She was super helpful and so pleasant to chat with, I'm recommending my friends and family to her! Thank you soooo much Yvette! So happy with my purchase!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that Yvette was super helpful and you're happy with everything. We enjoy hearing that you had a great experience and you're willing to recommend us. Thanks and please let us know if we can do anything else to help.
Everyone at Honda Universe was a pleasure to work with....
Everyone at Honda Universe was a pleasure to work with. I had dealt with three other Honda dealerships previously, all of whom I would have given zero stars. So it really does make a difference where you go! My salesperson was Steve U., and I recommend him without reservation.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for sharing your feedback. It's wonderful to hear Steve U. and our team were so helpful and you're pleased with the high level of customer service you've received.