Reviews
I have always had great service and my advisor lisa...
I have always had great service and my advisor lisa Barritta goes above and beyond , prompt scheduling, detailed advice before repairs are completed and thoroughly reviews invoice and waits for questions if any, it’s always a pleasure
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the exceptional five-star review! We're so pleased to know Lisa could assist you and make your experience an excellent one. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark with your experience!
Honda Universe took us out of an undesirable lease and an...
Honda Universe took us out of an undesirable lease and an undesirable car and put us in a new Honda Passport and we couldn't be happier. No more sleepless nights, just peace of mind that we could drive a reliable, safe car. Danny Patel was the absolute the best salesman. No pressure and when he said that he would take care of us, he stood by his word. Everyone at Honda Universe was so helpful and the process instead of taking 7 hours (undesirable lease) we were in and out in a jiffy. Don't look anywhere else if you are interested in a new Honda (they have several models to choose from) or you are looking for a used car where you will not be robbed on the price.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the exceptional five-star review! It sounds like Danny went above and beyond to assist you during your car buying process and provide you with amazing service. At our dealership, customer satisfaction is our top priority and we're happy to have met that mark with your experience. We hope you love driving around in your new Honda Passport!
We went to Honda Universe today because I had some questions about the lease transaction...nothing bad but I needed clarification on a few points. Sean in Finance was so helpful and explained everything clearly and we left being felt assured that we did make a great deal.
Excellent sales and service team , will keep buying and...
Excellent sales and service team , will keep buying and service at Honda Universe feel like I’m home , nice and peaceful Thank you Honda universe staff
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the excellent five-star review! It's a pleasure to know that our team could assist you and make your experience one to remember!
Service is great. Lisa always makes it a no worry day and...
Service is great. Lisa always makes it a no worry day and keeps me updated as to whats going on.I know not all service departments do that.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback regarding your recent experience! We're so pleased Lisa could assist you and provide you with amazing service!
Amazing service! Quick, easy, and friendly. Lisa was...
Amazing service! Quick, easy, and friendly. Lisa was especially amazing. she even texted us updates so we would know what the story was. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the excellent five-star review! We're so happy Lisa could assist you and make your experience one to remember!
Neil was very patient and understanding due to the fact...
Neil was very patient and understanding due to the fact this was my first time purchasing a car. He made sure I understood everything he was saying. Made my visit very pleased. Answered my questions and more. And due to the pandemic it was nice to see that this dealership was very clean and organized!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Alexis, thank you for the excellent five-star review! We're so pleased Neil could assist you and make your experience a positive one. We truly appreciate your kind words and look forward to working with you again in the future!
I bring my Honda CRV to this dealer for all my repairs. I...
I bring my Honda CRV to this dealer for all my repairs. I can depend on Lisa in service to get it done for me
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the excellent five-star review, Janet! It's a pleasure to know Lisa could assist you and make your experience a memorable one. We truly appreciate your kind words and look forward to working with you again soon!
Lisa is so kind and professional and thorough. I arrived...
Lisa is so kind and professional and thorough. I arrived with no appoint date she was honest and said there would be a little wait. I assured her it was fine. She texted me when it was completed. She is an asset to your company. Great employee.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the positive feedback regarding your recent experience with us! It sounds like Lisa went above and beyond to assist you and provide you with outstanding service!
Tony was the best hands down. He answered all my...
Tony was the best hands down. He answered all my questions and even worked with the warranty company for me. Excellent customer service! I would highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kaylee, thank you for the excellent feedback! It's a pleasure to know that Tony was able to assist you and make your experience one to remember. We appreciate your kind words and look forward to seeing you again soon!
This dealership is very friendly & accommodating. We have...
This dealership is very friendly & accommodating. We have doing business with them for over 10 years and we’re always satisfied with their efficiency in solving any problems that may arise.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the positive feedback and loyalty to our dealership over the years! We truly appreciate your kind words and look forward to working with you again in the future!