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Toyota World of Lakewood

(1,244 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–5:00pm
Saturday 9:00am–6:00pm 7:30am–5:00pm
Sunday Closed 7:30am–1:00pm
2017 state dealer award
View 7 awards
2017 state dealer award 2017 state dealer award 2015 state dealer award
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,244 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota World of Lakewood from DealerRater.

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Great Service !

Thank you Jonathan for ALL of your patience in dealing with us and helping me purchase my rav-4 for work. We will be back to see you when my wife's ready to buy a car. Thank you again we will refer you to anyone we know in the market for a new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello - Thank you so much for your feedback. I'm so glad to hear that you had such a great experience with Jonathan at the dealership. Congratulations on your new Rav4, and we look forward to working with you in the future. - Cary Rose, General Manager

GREAT JOB TOYOTA OF LAKEWOOD-NOEL PACHECO

THANX TO NOEL AND THE SALES TEAM OF LAKEWOOD TOYOTA I WAS ABLE TO GET INTO A LEASE, I WENT TO 2 OTHEER DEALERSHIPS AND KICKED ME OUT AFTER SEVERAL HOURS OF TRYING TO GET APPROVED, I WENT TO LAKEWOOD TOYOTA AND I WAS APPROVED IN HALF AN HOUR, THEY WERE STRAIGHT TO THE POINT AND I REALLY APPRECIATED THAT, THANX TO NOEL AND HIS MANAGER DEAN I LEFT A VERY HAPPY CUSTOMER

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Mario - I'm so glad to hear that you had a great experience at our dealership. Thank you for your business. Enjoy your new vehicle! - Cary Rose, General Manager

GO SEE NOEL PACHECO OF TOYOTA WORLD OF LAKEWWOD

I CAME IN ON A BUSY SATURDAY AND NOEL TREADTED ME AS IF I WAS THE ONLY CUSTOMER THERE, HE GAVE ME THE UP MOST RESPECT AND ANSWERED ALL OF MY QUESTIONS AND I WALED AWAY WITH A TOYOTA SIENNA, HE MADE MY KIDS FEEL AT HOME, I RECOMMEND NOEL WHEN YOU GO THERE HE IS A REALLY EASY GOING AND GIVES THE STRAIGHT ANSWER, THANX NOEL

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello - Thank you for your feedback. We really appreciate your review. I'm glad you and your family had such a great experience with Noel. Thank you for your business, and continue to enjoy your new Sienna! - Cary Rose, General Manager

Very Satisfied Customer

I can't say enough about this place. Simply put - A great place to buy a car! Thanks Bob

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Sherry - I'm glad you had such a great experience at the dealership and with Bob. We really do appreciate your business! Thank you, Cary Rose (General Manager)

lakewood toyota

bought a car from john mcshane. he's comfortable to be with , he has unusal ability to identify with my situation and i got a new corolla. recommend him to anyone. julie chu

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello - I'm so glad you had such a great experience with John at the dealership. Thank you for your feedback and continued business. Enjoy your new Corolla -Cary Rose, General Manager

Thank you Ian Hanlon

Go see Ian Hanlon at Toyota World of Lakewood. What an easy way to buy a car I got a great deal and it was straight to the point NO GAMES !!! I will be making all my future purchases from Ian Hanlon

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi William - Thank you for your feedback. We really do appreciate your review. I'm glad you enjoyed your experience with Ian at the dealership. We look forward to doing business with you in the future. Enjoy your new vehicle! - Cary Rose, General Manager

XAVIER I LOVE WHAT YOU DO FOR ME TOYOTA!!!!!!!!!

This dealership was recommended by a family member because they found this dealership to be professional, knowledgeable, helpful, and patient. My experience was all of that as well. I have been buying cars for over 30 years and this experience was the least stressful of all my previous purchases.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello - Thank you for leaving a review. We really appreciate your feedback. I'm so glad we were able to make the purchase process as easy as possible. Enjoy your new vehicle! And we look forward to doing business with you in the future. - Cary Rose, General Manager

LAKEWOOD TOYOTA

WENT SHOPPING FOR GOOD USED CAR I MET JOHN MCSHANE HE WAS VERY COURTEOUS AND EASY TO TALK TOO . HE LISTENED TO MY CONCERNS QAND WHAT I NEEDED FOR MY BUDGET. I WENT HOME WITH A CERTIFIED COROLLA VERY HAPPY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Alison - Thank you so much for reviewing our dealership. We really appreciate your feedback. I am glad to hear that you had a great experience with John. I hope you are enjoying your new Corolla! -Cary Rose, General Manager

MIKE CRELIN

I NEEDED A SUV AS MY WIFE TOOK ILL I PURCHASED CARS AT LAKEWOOD TOYOTABEFORE , I MET JOHN MCSHANE VERY LOW KEY AND GOOD LISTENER HE HAD UNDERGONE SIMILAR ILLNESS AS MY WIFE AND I APPRECIATED HIS CONCERN. I TRADED MY CAMRY FOR A HIGHLANDER DEAL WAS GREAT AND SO WAS HE

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mile - Thank you so much for your feedback, and thanks for taking the time to review us. I'm really glad to hear that you had such a great experience with John. Congratulations on your new Highlander! - Cary Rose, General Manager

MY NEW SCION

JOHN MCSHANE IS THE BEST HE GOT ME MY LOAN AND USED TC WHEN THE OTHER DEALERS SAID I COULDN'T WITHOUT HELP I LOVE MY CAR AND RECOMMEND HIM TO ANYONE.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jen - Thank you for taking the time to review us. We really do appreciate your feedback. I am so glad to hear that John was able to help you find the perfect vehicle. Congratulations on your new car, and we look forward to doing business with you in the future! - Cary Rose, General Manager