Pine Belt Chevy of Lakewood

Todd at Pine Belt Chevrolet made my buying experience seamless. He is professional, courteous and a pleasure to work with. Pricing, service and selection of inventory is worth the drive!

This is now my 4th Chevrolet purchase from Pine Belt. When it came time to get a new lease, I was way over on my miles and needed to decide between purchased that car out or leasing a new one. I visited a neighboring Chevrolet dealership in TR who gave me the runaround and an astronomical quote. I reached out to Kwesi, a friend of mine, who recommended I contact Anna at Pine Belt for assistance. Before I stepped foot in the door, we already had a number that wasn’t going to leave us in financial ruin and a 26 traverse LT that was ready to go. I cannot thank Anna and Kwesi (at Mazda) enough for their professional and overall wonderful experience. There was never any pressure to make the deal. They offered us realistic options and numbers from the start, and to top it off, everyone that works at Pine Belt is genuinely pleasant to be around. Start to finish the process was great.

Todd was exceptionally helpful throughout the entire car-buying process. I observed a recent customer getting a great deal and decided to reach out to him directly. From our initial contact, he provided thorough guidance and took the time to explain everything clearly, especially the often-confusing rebates. He was consistently responsive, always willing to answer my questions, and went the extra mile by even providing his personal contact information, which made the entire experience smooth and stress-free.

The sales team is great, but the service team leaves a lot to be desired. If I didn't get free oil changes included, I wouldn't bother coming here. I'm supposed to get a free car wash with my oil change, weather permitting. When I made my appointment I specifically requested that I wanted a car wash. When I met with the service advisor to check in, I again reiterated that I wanted a car wash. The person checking the cars in noted that my hitch cover might cause them to not do the car wash. I offered to take it off, but the service advisor insisted it would not be an issue. I asked if he was sure, because it really only takes a minute or two to remove it, and he said to leave it. An hour later they bring my truck back and tell me that they couldn't do the car wash because of the hitch cover. I then asked "what if I remove it" and he told me I could take it over to get it washed myself and told me the car wash was at the Subaru service center next door. No offer to get the issue sorted. And no explanation of where exactly to go or who to see, so I had to chase down a service advisor at the Subaru service center who was finally able to get my truck washed.

The team at Pine Belt made the car buying experience so easy! They were knowledgeable and friendly, and I felt like I got a great deal. I definitely recommend checking them out for your next car.

Todd was very accommodating with all the requests I had for my new car. I was very pleased.

Todd was extremely helpful and accommodating. He is the reason I have gone back to pinebelt Chevrolet for now my 3rd vehicle. The process was smooth until the signing of the paperwork. I wanted to confirm the certified warranty information, and I was told at this time, that it is sold as is. I am still extremely confused on what the warranty is, if any at this point.

Todd Boucher is the most easiest dealer to deal with, he was so pleasant and clear about everything and it just made the prosses go so smooth

Best dealership experience ever and Todd is the best excellent smooth and explains everything and hassle-free

Ms Anna was great I enjoyed her service she got me just what I wanted