Reviews

4.9 out of 5 4.9
13 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 25, 2018

    Buzz was very professional and friendly. No pushy sales tactics straight forward and down to business.i would recommend him and this business to any one... of my friends

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 16, 2018

    Love our Ford Edge had a few miner problems but taken care of right away Buzz was great would highly recommend him and city of cars

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    January 28, 2018

    I bought a Ford F150 from Buzz. We had a couple of glitches but Buzz was great and went above and beyond to make me a happy customer. my 2014 is awesome... and I hope I get many happy and enjoyable miles driving it. Would recommend them to my friends.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 22, 2017

    Last month I bought a 2013 Dodge Caravan Crew from Buzz Jackson at City of Cars in Troy. The van was beautifully detailed and looks and feels like new.... My car buying experience was very positive. Buzz went the extra mile for me. Very professional in my opinion. I will not hesitate to recommend this dealer.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 27, 2017

    I purchased a 2010 Dodge Ram 1500 from City of Cars. The vehicle had low miles, 1 owner and was in mint condition. After a month the truck became possessed.... Come to find out the circuits in the key fobs were malfunctioning. They replaced both fobs and I'm all set. They were very helpful and repaired the issue in a timely manner. Excellent and friendly service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    August 1, 2017

    City of Cars had just the truck I was looking for. The salesman was very helpful throughout the whole process. Very satisfied overall

    5.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 10, 2017

    I purchased a Ford Explorer recently from City of Cars. I was skeptical at the low price offered for the trim level of the car but after checking out the... car I found that it was in excellent condition and they were not the type of dealer that goes to hit home runs on every sale. They offered their cars at a very reasonable price and delivered great service. I dealt with Buzz and he was a real pleasure to work with. I had a follow up issue to be addressed a month after purchase and he coordinated a loaner vehicle and took care of all the costs with the dealer. Will definitely be working with Buzz to get another car next year when my spouses lease is up!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    April 4, 2017

    I recently purchased a 2008 Saab from City of Cars. It was my first time to purchase a car without my husband present and Buzz was a gentleman of a salesman--no... pressure, patient, kind, and accommodating. Buzz had the car cleaned to a shine inside and out and the oil freshly changed. It drives beautifully. I am SO happy and will be recommending Buzz at City of Cars to all my friends and acquaintances looking to purchase a used car. My husband plans to purchase by the beginning of next year, and it feels good to have a place we trust will give us a good deal.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 31, 2016

    I recently purchased a used 2009 Pontiac Vibe GT from City of Cars. The entire buying process went smoothly and I received a good deal on the car I had... been searching for all over the country. I am very satisfied with my purchase and would highly recommend this dealership.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    August 3, 2016

    Sent a couple inquiries on a vehicle but I never got a response. I purchased a vehicle elsewhere

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews