Reviews
Great Service
Courteous, respectful and generous Service Consultant (Richard Venerus) Video Inspection was great and a first for me Text updates/findings is a plus Quick service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com
Great Service
Great service technicians, great mechanics! Also like the new option of being able to pay for services before picking up my vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com
Great Service
The representative that processed me was polite and professional when speaking to me. He was able to answer all of my questions.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com
great service, clean facilities
friendly service, quality work, facilities clean. One exception. Cost me $5 for a bottle of water from the vending machine. No pricing was on that machine. wouldn't have bought it if I'd known how much it was.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review! We really appreciate your business. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747
NIKHIL JOSHI is a wonderful salesperson.
NIKHIL JOSHI is a wonderful salesperson. I really appreciate his guidance throughout the test drive, trade in, and purchase process. It was a pleasure doing business with the entire DCH Brunswick Toyota team that assisted me, including used car Sales Manager Mike Serra, and Ryan in the finance department. Very satisfied with my experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747
The wait was interminable.
Richard was very helpful in explaining what services I would be receiving, and explain some sounds that I have been hearing in the car. I felt confident in his answers.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! I am very happy to hear that we could be so helpful during your recent visit with us. I look forward to seeing you back again in the future. Take care! Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com
Maintenance visit
The waiting area and dealership was clean. I liked how I received the information and how they kept me up to date. I really liked how they went into detail into what i needed.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
John, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com
5+ stars
From the moment I pulled into the service bay and was checked in (wish I remembered his name), to making my payment at the end, I actually felt like royalty. The attention given was just stellar.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for this amazing review! I really appreciate your business. Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com
Awesome service.
Love the Nelson's Job. He is great at what he dose. He is very Helpful. He helped me out Through the whole process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Lisa Devivo | General Manager | locasio@dchusa.com | 732-798-2747
Recent Auto Service
Being greeted/received promptly; ushered to a knowledgeable advisor who listened to my concerns; made recommendations; advised me thereof; and stood by what had been told to me, price-wise and with my regard to tire rotation.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Lisa Devivo, General Manager, locasio@dhcusa.com