Reviews
I went to DCH and received an excellent customer service
I went to DCH and received an excellent customer service experience with Joan. He took his time explaining everything to me about the RAV4 I never felt like I was in a rush. If I needed him to explain something again to me, he would go over it with me very pleasantly. I would recommend this dealership! Very happy with the service I received.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
J was very helpful and courteous.
J was very helpful and courteous. It was a pleasure to work with him. Best wishes to him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jayant, It's great to hear that Joan was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Lisa Devivo (732) 798-7936 LOcasio@dchusa.com
Its was really good experience.
Its was really good experience. Thank for helping me out and got me the kind of car I wanted
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota. We look forward to having you as one of our valued customers for many more years to come! Lisa Devivo (732) 798-7936 LOcasio@dchusa.com
They sell without selling.
They sell without selling. And they know that in the end they’ll work with you on the numbers. They didn’t charge for those dealers add-ons that are borderline unethical.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing DCH Brunswick Toyota! Lisa Devivo (732) 798-7936 LOcasio@dchusa.com
My experience with DCH Brunswick Toyota was awesome.
My experience with DCH Brunswick Toyota was awesome. Highly trained and professional staff that help me with my buying experience. The team members were very courteous,knowledgeable and helpful with the process. Am extremely satisfied with their level of customer satisfaction and they will go above and beyond to ensure you get the best deal. My sales agent Joan Nunez was very professional,knowledgeable and courteous. He helped me through the entire process and everything when smoothly. I would definitely recommend DCH Brunswick Toyota as the best place to purchase your next car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing DCH Brunswick Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, Gary, and we hope to see you again! Lisa Devivo (732) 798-7936 LOcasio@dchusa.com
I not sure who Dteve is but Joan, Ryan and Amir did a
I not sure who Dteve is but Joan, Ryan and Amir did a great job in working with me prior during and after the sale
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing DCH Brunswick Toyota. We look forward to having you as one of our valued customers for many more years to come! Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com
We had a very pleasant experience working with Jay.
We had a very pleasant experience working with Jay. He was attentive and prompt and would recommend to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your excellent review! We are so glad that Jay had the opportunity to work with you, and we are thrilled that you found your experience with us here at DCH Brunswick Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com
Very unprofessional!
Very unprofessional! Salesman was very poor in communication,first an last time would never recommend to any friends or family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com
DCH New Newburnswick Toyota dealer ship ambience was
DCH New Newburnswick Toyota dealer ship ambience was very relaxed. Client advisor Joan Nunez was very informative , honest, helpful and was patient to answer our questions.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you, George, for your business and this review. We're happy to hear that Joan and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com
DCH Brunswick Toyota is an excellent dealership.
DCH Brunswick Toyota is an excellent dealership. The client advisor (J. Nunez) was helpful, informative, he did his job and was very good at it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with "J" and our team, and we look forward to working with you again. Best Regards, Lisa Devivo General Manager (732) 798-7936 locasio@dchusa.com