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Malouf Buick GMC

(367 reviews)
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 1:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed

Reviews

(367 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Malouf Buick GMC from DealerRater.

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Phil did a great job. Made everything easy. Honest and...

Phil did a great job. Made everything easy. Honest and upfront. Got me what I wanted. All went well.No hassles makes me a happy person.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for you're kind words, from Phil, Todd and the rest of us here at Malouf Buick GMC we wish you all the best!

Went to MALOUF for 2020 GMC Terrain met Mike cozzo and Tj...

Went to MALOUF for 2020 GMC Terrain met Mike cozzo and Tj were great Made process quick and easy would highly recommend the dealership and sales department

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

In 2016, I went to Malouf to buy a car and met Michael...

In 2016, I went to Malouf to buy a car and met Michael Cozzo. He was honest and patient. This is my 3rd Car with Malouf, all due to my relationship with Michael. Each time he has gone above and beyond to assist me with this. He took the time to answer any and all questions. I would definitely recommend Malouf Buick and Michael to my family, friends and strangers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for trusting us with three car purchases over the years, we take great pride and strive to go above and beyond with both our previous customers and new customers to Malouf. Thank you for your kind words. Enjoy you're new car.

Everyone was very helpful and knowledgeable. The...

Everyone was very helpful and knowledgeable. The dealership is clean and the transaction went very smooth. Phil was great. He went above and beyond. I didn’t have to do anything except drive the car home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I leased a GMC Acadia last week, and worked with Michael...

I leased a GMC Acadia last week, and worked with Michael Cozzo and TJ Edwards these guys were great, I went in picked the SUV I wanted they gave me a fair price with out all the BS and back and forth. It was the best and lease painless car buying experience I had. I would definitely recommend these guys, And will definitely be going back again. Also the 2020 Acadia is also a great SUV

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, and thank you for you're business. We really strive to make this process transparent and easy. Should you need anything in the future please let us know.

Went to Malouf Ford in North Brunswick looking for a...

Went to Malouf Ford in North Brunswick looking for a new pick up truck. Met sale man James Lennon who was very honest and helpful. Malouf / James Lennon were very accommodating and informative. I highly recommend this dealership to any one looking for a new car. Just ask for the best sale man who is James Lennon.When I am looking for my next car I will just go to Malouf they are the best.I did buy a great F-150 at a great price. thanks

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have purchased a used 2015 Buick Lacrosse from Malouf...

I have purchased a used 2015 Buick Lacrosse from Malouf Buick. I had worked in a GM dealership 15 Years ago for over 20 years. My experience with Mr. Frank (Sales Manager), Mr. Michael (Sales representative), Mr. Todd (Finance manager) was beyond expectations. The dealerships principles of dealing honestly and fairly reminded me of the dealership where I worked (a mama & papa store) with the benefits of a mega dealership. I went to over 6 dealerships both in NY and NJ and found that they played games with the numbers and they were low with their promises. I highly recommend this dealership. I original started pricing a Chevrolet and they suggested a Buick, the winning car. I am very Happy with what I purchased and with the professionalism in the dealership. Despite that I live and work in Queens NY they treated me like I live in their community. Ps. I original called their Internet hotline and dealt with Ms. Sara, she was very helpful, not pushy and understood my needs and directed me to Mr. Frank.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very accomidating

Was recently in the market for a new car. We were very cautious about going into a dealership. Gene and folks at Malouf were incredibly accommodating. They were able to help us and made the process and experience as easy as possible. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for trusting us with you're purchase, we take great pride in taking you as a customer. We wish you all the best with you're new vehicle!

Loving our Enclave!

My wife and I are in need of a larger SUV as we're expecting our 2nd child in a few months and our current (non GM) car is up soon. TJ and Tito were quick to assist us and answer all of our questions. We went in to look at the Acadia, but found it to be a little smaller than we were looking for. We didn't go in expecting to find the Enclave in our price range, but after a few questions, we found it was doable. Not only that, but they were able to buy my wife's Mazda and saved us some over-mileage charges. My wife is loving her new Buick and our daughter can't stop staring out through the sunroof. I can't thank or recommend these guys enough!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Was a very great experience buying a vehicle from you...

Was a very great experience buying a vehicle from you guys. But now very frustrated because the dealership has not paid off my payoff for my trade in. My payments are still being deducted from my bank account due to lack of laziness at the dealership. I’ve called the dealership twice, sent text messages and emailed Jason and Angel and still no response back. Gene said you would call me and you did not, nor did anyone. Very angry, so will be calling BBB today and file a complaint!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

I am so sorry what seemed to be going well turned negative, please feel free to contact at 732-821-5400 extension 3232. I look forward immediately solving this issue for you.