Reviews
Malouf Ford Service Dept
Malouf Ford has an exceptional service Dept and I would highly recommend leasing or purchasing a Ford vehicle from this dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Purchase of a 2018 Platinum level Ford Explorer
Outstanding staff, Dino and Adam, great buy, outstanding vehicle and an overall exceptional experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service appointment
Outstanding service work wAs done but was scheduled for another date
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We really appreciate you taking the time to leave us feedback on your visit! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Amazing Service and Knowledgeable Staff
The people at Malouf Lincoln are very professional, courteous and extremely service oriented. They are not pushy, but really work to make sure that the car met my needs and specifications. Andy M. is the best sales person and one of the reasons that I've been doing business with them for many years. Joe, Dino and Sammy really provide additional support to make the deal work and for consideration on my trade in. I wish all my business interactions were like dealing with the Malouf team - the world would be a much better place! Thanks again Andy for a wonderful experience - really enjoying the MKC!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2018 Lincoln MKZ Reserve
Love the car. I bought the 3.0 twin turbo V6. Plenty of power. Rides beautifully, normal, comfort or Sport setting. Loaded with tech goodies. Only 1 week old and I've put over 500 miles on it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Francis, we're pleased to hear everything was completed to your satisfaction! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Malouf Ford, North Brunswick, NJ
Great place, great cars, great people, very informative, friendly and professional
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Ronald, we are happy we could make your experience a positive one! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Awesome Experience!!
This was the most pleasant car buying experience I have ever had! I delt with Kevin as my sales man. He did not rush us, didn’t hound us, he was polite and courteous the whole time. Dino the lease manager was outstanding also. The reason I hate car buying is the pushy sales man and the no stop calls and you never feel like you matter just the commission is all they worry about. Well please take my advice from the time you pull in to the time you leave you will feel like you are the only thing that matters to them. We went just wanting to look and get all our options for a new suv and not buy. But with in an hour we where so pleased we bought a 2018 Explorer XLT. We are so happy with how we where treated that we will be back next month when my lease is up in the other car and will be making a purchase from them. I will never ever go to any other dealership ever. So if you are looking to buy or lease a new ford this is the place to go!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
William, thank you for your kind review; we are happy to pass along your comments to the team here at Malouf Ford - Lincoln, Inc.! Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!
Excellent experiance working with Jim Lennon
This has to be one of my best experiences in purchasing a vehicle. Jim made this a very enjoyable and low pressure purchase. Jim is very knowledgeable and used this knowledge and experience to ensure the process went smoothly and quickly. The other people who I worked with at the dealership were efficient and professional. The vehicle I received was in great condition at a very good price. Thanks again
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service on MKX
Service was good! Please provide refreshments for customers that have to wait for repairs! Increase # of loaner vehicles!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jim Lennon made it happen...........
After an exhausting long afternoon of car hunting, test drives and sales pitches blah, blah, blah I made my final stop at Malouf Lincoln dealership and was immediately and politely greeted by (ok I will say handsome too) Sales Consultant James Lennon. He was very professional and courteous as he answered all my questions with great patience and product knowledge. I was quite specific on color and accessories and he immediately steered me to the "right" car that met my needs. I thank you Jim and your sales team for a fun buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car