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Malouf Ford

(2,097 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2023 state dealer award
View 9 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(2,097 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Malouf Ford from DealerRater.

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Great prices and great service!

Great prices and great service! Quick turnaround time. Lisa, George and Sal are the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Easy to get appointment.

Easy to get appointment. Good service. George very helpful and professional Would highly recommend this Dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The process to purchase our leased vehicle was excellent.

The process to purchase our leased vehicle was excellent. We were very happy with the speed of the transaction and the staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I have been with Malouf Lincoln for 30 years, and I have

I have been with Malouf Lincoln for 30 years, and I have sent at least six people to purchase or lease cars from Malouf Lincoln, they are all happy. It’s always a nice experience going to Malouf Lincoln.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service representative Montana was excellent and kept me

Service representative Montana was excellent and kept me informed every step of the way. Unfortunately, Ford/Lincoln does not yet have the fix for the computer problem with the 2023 Lincoln Corsair, a real dissatisfier driving around with computer spitting out fault messages every 5 minutes

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

This is my fifth lease with Malouf Ford Dealer, and am

This is my fifth lease with Malouf Ford Dealer, and am fully comfortable and satisfied with their service. They are friendly, helpful and seek to meet my needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I needed a replacement of a fog lamp and the work was

I needed a replacement of a fog lamp and the work was completed flawlessly as I waited in their lounge and enjoyed their coffee. There was a large screen television to entertain me as I waited a very short while for the service to be completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we are happy we could make your experience a positive one! If there is anything else we can do to assist you, please let us know! Take care!

Attentive, knowledgeable, and friendly staff.

Attentive, knowledgeable, and friendly staff. I brought them a challenging situation and they were able to accommodate my needs/budget in a very professional/collaborative way. This was my first experience at Malouf but I had known about them for 40 years previously. I have been a Ford owner since 2012. I do not live in the area. It was worth the trip!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have been a lifelong Ford owner, and I always use

I have been a lifelong Ford owner, and I always use Malouf Ford for all my Ford needs, purchase and service. They are professional and always are at their best. Sal Giordano in service is my go-to guy, answers all my questions and works to get my service needs met. In my area there are three other dealers, always return to Malouf.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Now on our third lease.

Now on our third lease. Each transaction went smoothly with no problems or aggravation. For our most recent lease we were considering another dealer but settling for the color and the lease term. Our Malouf salesperson quickly found the exact car we wanted with a higher mileage limit for the lease and at a substantially lower monthly rate.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.