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Malouf Ford

(2,097 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 8:00am–5:00pm
Tuesday 9:00am–9:00pm 8:00am–5:00pm
Wednesday 9:00am–9:00pm 8:00am–5:00pm
Thursday 9:00am–9:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–1:00pm
Sunday Closed Closed
2023 state dealer award
View 9 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

Reviews

(2,097 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Malouf Ford from DealerRater.

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I went there to get part of my emissions fixed.

I went there to get part of my emissions fixed., the service department is always very professional , friendly and efficient. The crew is very nice and does a great job everytime i have been there. I have been purchasing and leasing my vehicles for over 20 years from Malouf. My go to person is Marlo Hirshon and she is an excellent sales person. She is professional, kind, caring and knows her products. I would recommend her to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Marlo Hirshon, my sales person at Malouf Ford in No.

Marlo Hirshon, my sales person at Malouf Ford in No. Brunswick, is friendly, outgoing, knowledgeable and absolutely great to work with. Marlo, and sales manager Donald Brown, made my car buying experience easy and anxiety free. I look forward to doing future business at Malouf Ford and plan on working with Marlo again. I recommend Marlo and Malouf Ford without reservation. Best car buying experience I’ve had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My wife and I have purchased four vehicles from this

My wife and I have purchased four vehicles from this dealership in the past, Three Lincoln’s ,a Chevy and a Ford and we were very pleased with all the vehicles and the process in purchasing them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thanks it’s a good to deal with Malouf I am very happy

Thanks it’s a good to deal with Malouf I am very happy with this company I appreciate all there work good people good customers service it’s my pleasure buying from you and dealing with you guys I refer everyone to buy from you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We cannot praise this dealership enough!

We cannot praise this dealership enough!!! It was an actual pleasure dealing with Joe the sales manager, and Marlo our sales woman ! We got a great deal and were treated wonderfully. No haggling, no back and forth. The whole process was done quickly! Just agreed on a very attractive price for the new vehicle and for our trade in! Would highly recommend Malouf Ford to anyone. We made an hour and a half drive and it was so worth it! Thank again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Darryl, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

We cannot praise this dealership enough!

We cannot praise this dealership enough!!! It was an actual pleasure dealing with Joe the sales manager, and Marlo our sales woman ! We got a great deal and were treated wonderfully. No haggling, no back and forth. The whole process was done quickly! Just agreed on a very attractive price for the new vehicle and for our trade in! Would highly recommend Malouf Ford to anyone. We made an hour and a half drive and it was so worth it! Thank again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I couldn’t be happier with my experience at Malouf and my

I couldn’t be happier with my experience at Malouf and my new Bronco Sport! Vinny was so kind and helpful in working with me. I would highly recommend this dealership to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Sal always said he would call me never did.

Sal always said he would call me never did. Communication was horrible. Did they work on car I didn't approve. Had the car for 3 weeks. Malouf needs improvement on customer service . Not satisfied at all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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So glad I came to Malouf to purchase my new Bronco Sport.

So glad I came to Malouf to purchase my new Bronco Sport. Vinny was exceptionally kind and helpful in working with me and I couldn't be more pleased with his service! I would highly recommend this dealership to anyone I know looking into a new vehicle. Thank you Vinny and everyone at Malouf Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Taylor, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

I have purchased and had my cars serviced at this

I have purchased and had my cars serviced at this dealership for the past 15 years. Always excellent service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.