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Lexus of Manhattan

(557 reviews)
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 9:00am–6:00pm 7:30am–5:30pm
Tuesday 9:00am–6:00pm 7:30am–5:30pm
Wednesday 9:00am–6:00pm 7:30am–5:30pm
Thursday 9:00am–6:00pm 7:30am–5:30pm
Friday 9:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm 7:30am–5:30pm
Sunday Closed Closed

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Reviews

(557 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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From door to door, Lexus of Manhattan took care of

From door to door, Lexus of Manhattan took care of everything. The car buy process was effortless and enjoyable. I would also like to acknowledge the diligent work of Raymond. He went above and beyond to ensure that there was no guessing. Raymond provided full transparency and I would definitely recommend anyone considering Lexus to have a chat with him!

From door to door, Lexus of Manhattan took care of

From door to door, Lexus of Manhattan took care of everything. The car buy process was effortless and enjoyable. I would also like to acknowledge the diligent work of Raymond. He went above and beyond to ensure that there was no guessing. Raymond provided full transparency and I would definitely recommend anyone considering Lexus to have a chat with him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good afternoon, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was our pleasure to assist you with your vehicle purchase. I am happy to read that you were satisfied with the experience Rich and I provided you, and we both wish you the best with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (212) 977-4400. Raymond Liang Lexus of Manhattan

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We had a fantastic experience with Raymond while

We had a fantastic experience with Raymond while purchasing our Lexus RX 350h. He was incredibly courteous, knowledgeable, and efficient throughout the process. Even though we live in New Jersey and bought the car from New York, Raymond made everything smooth and stress-free. He walked us through all the features of the car, answered every question with patience, and handled all the paperwork and registration quickly — we barely had to lift a finger. It was clear he cared about making the experience easy and enjoyable for us. Highly recommend working with Raymond if you’re visiting the Lexus dealership — his professionalism and attention to detail truly stood out.

We had a fantastic experience with Raymond while

We had a fantastic experience with Raymond while purchasing our Lexus RX 350h. He was incredibly courteous, knowledgeable, and efficient throughout the process. Even though we live in New Jersey and bought the car from New York, Raymond made everything smooth and stress-free. He walked us through all the features of the car, answered every question with patience, and handled all the paperwork and registration quickly — we barely had to lift a finger. It was clear he cared about making the experience easy and enjoyable for us. Highly recommend working with Raymond if you’re visiting the Lexus dealership — his professionalism and attention to detail truly stood out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good afternoon Mr. Singh, Thank you for providing your kind feedback and recommendation on DealerRater.com. It was my pleasure to have assisted you with your vehicle purchase. I am happy to read that you were satisfied with your experience, and I wish you and your family the best of luck with your new Lexus RX 350h! If you should require further help with anything vehicle related, please feel free to contact me at (212) 977-4400. Raymond Liang Lexus of Manhattan

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Raymond is a truly exceptional salesman!

Raymond is a truly exceptional salesman! As a first-time car buyer, I was incredibly nervous and overwhelmed, but his expertise, warm friendliness, and endless patience with all my questions made the entire process effortless and stress-free.”

Raymond is a truly exceptional salesman!

Raymond is a truly exceptional salesman! As a first-time car buyer, I was incredibly nervous and overwhelmed, but his expertise, warm friendliness, and endless patience with all my questions made the entire process effortless and stress-free.”

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good afternoon Mr. Zheng, I appreciate you providing your kind feedback and recommendation on DealerRater.com. It was a pleasure to assist you with your first car purchase. It is great to read that your experience was easy and stress-free, and I wish you the best of luck with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (212) 977-4400. Raymond Liang Lexus of Manhattan

Consumer response

Thank you so much, Raymond! Wishing you tons of success and many more car sales!

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Our salesman, Raymond Liang made our experience so

Our salesman, Raymond Liang made our experience so seamless and exciting. He listened to our wants for our new GX purchase and kept us in the loop from start to finish. We purchased our GX from out of state and it couldn't have been any smoother. Raymond is very knowledgeable and friendly. He took the time to go over the whole car, inside and out making sure we were all set up and understood all of the options inside and out. We would highly recommend using Raymond for your next purchase!

Our salesman, Raymond Liang made our experience so

Our salesman, Raymond Liang made our experience so seamless and exciting. He listened to our wants for our new GX purchase and kept us in the loop from start to finish. We purchased our GX from out of state and it couldn't have been any smoother. Raymond is very knowledgeable and friendly. He took the time to go over the whole car, inside and out making sure we were all set up and understood all of the options inside and out. We would highly recommend using Raymond for your next purchase!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good afternoon, I would like to thank you for providing your thoughtful feedback and recommendation on DealerRater.com. It was my pleasure to assist you with your vehicle purchase. I am happy to read that you were satisfied with the experience I provided you, and I wish you all the best with your new Lexus GX! If you should require further help with anything relating to your GX, please feel free to contact me at (212) 977-4400. Raymond Liang Lexus of Manhattan

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To the Lexus Team, I wanted to take a moment to

To the Lexus Team, I wanted to take a moment to recognize the exceptional service I received from Raymond at Lexus of Manhattan. From our first conversation to the final handshake, Raymond demonstrated professionalism, attention to detail, and a level of care that went far beyond the typical car-buying experience. Despite purchasing from out of state and flying into New York City, the process was seamless thanks to Raymond’s thoughtful preparation. He had everything ready before I arrived — the vehicle was flawless, the paperwork was organized, and he made sure I felt confident and supported at every step. Raymond exemplifies what it means to be a Lexus sales professional. He anticipated my needs before I voiced them, communicated clearly throughout, and delivered the kind of elevated experience that aligns perfectly with the Lexus brand. Please pass along my sincere thanks to Raymond and know that he represents your company with the highest level of excellence. Warm regards, Colleen Deckrow

To the Lexus Team, I wanted to take a moment to

To the Lexus Team, I wanted to take a moment to recognize the exceptional service I received from Raymond at Lexus of Manhattan. From our first conversation to the final handshake, Raymond demonstrated professionalism, attention to detail, and a level of care that went far beyond the typical car-buying experience. Despite purchasing from out of state and flying into New York City, the process was seamless thanks to Raymond’s thoughtful preparation. He had everything ready before I arrived — the vehicle was flawless, the paperwork was organized, and he made sure I felt confident and supported at every step. Raymond exemplifies what it means to be a Lexus sales professional. He anticipated my needs before I voiced them, communicated clearly throughout, and delivered the kind of elevated experience that aligns perfectly with the Lexus brand. Please pass along my sincere thanks to Raymond and know that he represents your company with the highest level of excellence. Warm regards, Colleen Deckrow

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good afternoon Ms. Deckrow, Thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It truly was a pleasure assisting you with your vehicle purchase. I am happy to read that you were satisfied with your experience, and I wish you all the best with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (212) 977-4400. Raymond Liang Lexus of Manhattan

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Salesman, Raymond Liang was exceptional.

Salesman, Raymond Liang was exceptional. He communicated timely and was most responsive to all my questions.. he explained the functions in my RX and made me feel confident in driving back to VT.. I wish I had found him sooner in my car purchasing career as I actually found the process enjoyable. Raymond thank you for making buying a car from Lexus of Manhattan a Memorable experience. Jeff

Salesman, Raymond Liang was exceptional.

Salesman, Raymond Liang was exceptional. He communicated timely and was most responsive to all my questions.. he explained the functions in my RX and made me feel confident in driving back to VT.. I wish I had found him sooner in my car purchasing career as I actually found the process enjoyable. Raymond thank you for making buying a car from Lexus of Manhattan a Memorable experience. Jeff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good morning Jeff, I would like to thank you for posting your thoughtful feedback and recommendation on DealerRater.com. It was a pleasure assisting you with your vehicle purchase. It is great to learn that your drive back to Vermont was a good one, and that you were satisfied with the sales experience I provided you. If you should require further help with anything vehicle related, please feel free to contact me at (212) 977-4400. Best of luck with your new Lexus RX! Raymond Liang Lexus of Manhattan

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Raymond provided us a world-class car buying experience.

Raymond provided us a world-class car buying experience. From start to finish he helped us procure exactly the car we wanted. He was very communicative, provided updates and helped walk us through the process and the car’s features. Would highly recommend!

Raymond provided us a world-class car buying experience.

Raymond provided us a world-class car buying experience. From start to finish he helped us procure exactly the car we wanted. He was very communicative, provided updates and helped walk us through the process and the car’s features. Would highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good morning, Thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was a pleasure to assist you with your vehicle purchase. I am happy to read that you were satisfied with your experience, and I wish you the best with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (212) 977-4400. Raymond Liang Lexus of Manhattan

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Raymond was the most incredible salesman!

Raymond was the most incredible salesman! He got me exactly what I wanted and made this whole process super easy for me. With that being said, everyone at the dealership was insanely nice! Kindest people I’ve ever met! Best customer service. When my payments are done, I will definitely buy another car there!

Raymond was the most incredible salesman!

Raymond was the most incredible salesman! He got me exactly what I wanted and made this whole process super easy for me. With that being said, everyone at the dealership was insanely nice! Kindest people I’ve ever met! Best customer service. When my payments are done, I will definitely buy another car there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Good evening Ms. Roberts, Thank you for taking the time to provide your thoughtful feedback and recommendation on DealerRater.com. It was our pleasure to assist you with your vehicle purchase. I am happy to read that you were satisfied with the experience Rich and I provided you, and we all wish you the best with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (212) 977-4400. Raymond Liang Lexus of Manhattan

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Wonderful facility and experience at this dealership!

Wonderful facility and experience at this dealership! Everyone I interacted with was very helpful, knowledgeable, and friendly. Raymond Liang is an amazing sales associate who helped me with this purchase and made the whole process of buying from out of state very smooth. He kept me informed throughout the process, providing timely updates and ensuring I was comfortable and informed. 10/10 would fly in again (from TX!) to use dealership.

Wonderful facility and experience at this dealership!

Wonderful facility and experience at this dealership! Everyone I interacted with was very helpful, knowledgeable, and friendly. Raymond Liang is an amazing sales associate who helped me with this purchase and made the whole process of buying from out of state very smooth. He kept me informed throughout the process, providing timely updates and ensuring I was comfortable and informed. 10/10 would fly in again (from TX!) to use dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good afternoon Ms. Haberle, I would like to thank you for taking the time to provide your kind feedback and recommendation on DealerRater.com. It was our pleasure to assist you with your vehicle purchase. I am happy to read that you were satisfied with the experience Rich and I provided you, and we both wish you the best with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (212) 977-4400. Raymond Liang Lexus of Manhattan

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Seamless buying process with Tommy Stewart at Lexus of

Seamless buying process with Tommy Stewart at Lexus of Manhattan. From the test drive to negotiation to actually signing off on purchasing the process was honest and easy. No hidden fees, no tricks, just upfront honesty. Worked with us to have all requests met and ended up walking out with the vehicle I wanted 2 days later.

Seamless buying process with Tommy Stewart at Lexus of

Seamless buying process with Tommy Stewart at Lexus of Manhattan. From the test drive to negotiation to actually signing off on purchasing the process was honest and easy. No hidden fees, no tricks, just upfront honesty. Worked with us to have all requests met and ended up walking out with the vehicle I wanted 2 days later.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Good morning Mr. Richter, I would like to thank you for providing your kind feedback and recommendation on Cars.com. It was a pleasure to assist you with your vehicle purchase. I am happy to read that you were satisfied with the experience I provided you, and I wish you the best with your new car! If you should require further help with anything vehicle related, please feel free to contact me at (212) 977-4400. Thomas Stewart Lexus of Manhattan

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