Shabana Motors

Yes..my name is Deborah Norman and Mohammad was wonderful..got me approved and l drove home in a vehicle..you have an excellent Team of salesman & women..Team work makes the dream work..will recommend anyone to come & buy a vehicle..a great experience..............DN

Mr t is a no good salesman didn't show me the car but ask for my license I'm handicap and treat me like a dog I went to a dealership and received a brand new car with my down-payment do not go their they are a joke

Customer service and go beyond for the customer and have respect and knowledgeable is Salesman Mr.T I would recommend him as the salesman . The dealership is a hit and miss. Paying $800 for a carnote and nobody has knowledge about my vehicle. No one really answers the phone. You tell them you have hardship and they still kill switch your car.

I wish I would have never gotten myself in a contract with these people they are rude one account manager left a disturbing voicemail on my phone talking about another customer saying how much he hate the customer and he has been helping her too much he don’t want to help her no more. Which explains why I ask for help and they straight up tell me there’s nothing they can do until I’ve had the car for a year well it’s been a year and they still won’t help me. I’ve made my car payments on time for the last two months I was in between jobs and I wasn’t able to pay my car notes on time I was always like three days late I would ask them to keep my car on at least so I can make it to work because that’s how I pay y’all note by going to work they didn’t. They left my stranded in a parking lot I came out of work and my car was off I asked them to at least turn the car on so I can at least make it home to my kids they kept telling me it was nothing they can do when they have kept my car on for me before because my car was being worked on but you mean to tell me you can’t keep my car on for a day I always Make the payment the very next day and they know this. I don’t have an account manager it’s always different people I talk to and they all tell me the same thing it’s nothing they can do until March 18 March 18 has come and gone and there’s still nothing they can do Shabana motors is full of xxxx and I don’t recommend a soul buying from them. I even told them to come pick up their car because paying 350 every two weeks sometimes three times in a month it’s breaking my pockets I can no longer do it and they will not come get their car they say they advise me to pay it how ima pay when I can’t afford it I asked to refinance my car and everything they won’t do nothing for me

Shabana Motors is the ideal place to car shop because as was promised to me by my friend during a time when I was struggling, “you will not leave without a car.” Your plus at Shabana is meeting Ms. Ware is the first person you will meet when you open the door. Ms. Ware exemplifies the type of service you will receive with her huge heart assistance during your good times and struggles as well. Shabana was exactly what I needed, a car dealership that knows this economy, thereby in touch with my individual needs. If you are lucky, she will share how she got her job at Shabana which will bring tears of joy to your eyes and a deep respect for her boss Sergil who hired her on the spot. Shabana creates personal relationships with their patrons. Just say Lessie Handy sent you and I promise Ms. Ware will say “oh Ms. Handy, have a seat.” I promise you will experience that same relationship with Ms. Ware. Shabana is definitely a five-star service in my life!

ABSOLUTELY DO NOT BUY FROM THESE PEOPLE, UNLESS YOU WANT A BROKEN VEHICLE! MY CAR HAS A MESSED UP TRANSMISSION, THAT IS UNDER WARRANTY, YET THEY REFUSE TO FIX!

Shabana, ugh where do I start. This is the absolute worst place to purchase a vehicle. The first vehicle I purchased from them was wrecked, so I decided to purchase another vehicle from them. When I had my first vehicle I never missed a payment, there was no accommodation for good pay history to assist with the down payment for another vehicle. Ended up paying full price for down payment for the new vehicle. Now that I have this vehicle, I’ve had multiple mechanical issues that I have to pay out of pocket for plus continuously make my monthly payments. During the pandemic when the entire world was in a crisis, the only thing Shabana was concerned about was the money. No consideration of losing a job nor support with finances. I’m currently trying to get out of my contract that Shabana continues to keep me in because of interest. Shabana waits until your last few months to complete your contact as a whole to add additional interest to your payments. I’m so over Shabana, I will never ever never ever never ever never ever never ever never ever never ever never ever never ever again purchase another vehicle from Shabana.

RUN FAST! This dealership is a joke. They rip you off, don't uphold their end of the deal and then they won't take your car in trade because you owe too much! They harass you when your payment is a day late ~ the whole place and everyone there is shady. I have reached out to the owner and president and they ignored me. Please take my advice and buy a car from anywhere else but here! I now have an attorney and new station involved to expose them and stop them from getting away with the way they treat people.

This business shouldn’t even be opened they sell xxxxty cars and they need to hire new staff that actually wants to work because the staff they have is very lazy and unprofessional

Bought this vehicle 3 months ago have had alot of mechanical problems Shabana will not fix. I have spent every saturday taking the car to their shop with no repairs. I am filing a BBB complaint and advising other radio stations to no longer refer them as a dealer. they only want your money