Reviews
Write a reviewoverall experience
When I went into shabana it was a hard time for me, but they were able to help me and get me into a vehicle, since I was going through a rough time I also had issues with making my first payment bit they worked with me and thanks to them I am now caught up, I love all the collection girls they are always so helpful thank you shabana you guys are the best!!#
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Collections Manager
Shabana Motors is a good dealership when you are there to purchase your car and they tell you that they will help you if you ever need to set up a payment plan. but when it comes down to you really needing the help you have to speak to a person who is assigned to you and when I asked to speak to the manager named Jasmin she was very rude hung up on me and very unprofessional and informed me that there was no one above her i could speak to and if I have issues I needed to deal with my account manager which was no help at all because she told me I had to speak to Jasmin. This place is a horrible! Stay away! If I would have known that manager nor other employees would help me with my payment plan I would have never got my vehicle here! Manager Jasmin is very rude unprofessional.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Happy customer
I purchased my SUV 8 months ago and I am as happy today as when I first drove out of the lot. Very reliable vehicle and no problems at all with it since we have had it. Wonderful salesperson Steven was upfront and honest with us on our downpayment and what vehicles he could get me into. I would recommend Shabana to anyone who has been denied by other dealers and with past credit issues. Give Shabana a chance to help you out!
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Dealership! Thank you Shabana Motors!
A+++ My experience with Shabana Motors was Awesome! My car was totaled and I initially went to another dealer who played games and gave me the runaround for well over a month. I remembered hearing Shabana Motors commercials as well as I used to work not far from the dealer. I went to the website, found a vehicle I liked, completed the Finance Application and Edgar responded almost immediately. I explained my situation to him and he was attentive, very willing to help me and got the ball rolling. Salesman Ade called me shortly after and set up an appointment for me to come in the next morning (it was almost closing time on this day). I went to the dealership, and long story short, not only did Ade, Edgar and Mr. Mohammad show me great customer service and care (including feeding me great food for lunch since it was a long day!), but I drove off the lot with the beautiful car of my dreams -- a very well maintained Infiniti G37!! Mind you, this was not the car I came for, but while I was there, it was brought out on the lot! I feel like it was a Blessing just for me because an Infiniti G37was the same car (although not the beautiful color and great condition at Shabana's) that the other dealership was giving me the runaround and such a hard time about. Talk about Favor!! Fast forward, about a few weeks later I did have a problem with malfunctioning of the air conditioner. Ade and Serg scheduled for me to bring it back right away, ordered the part needed and gave me a loner until the part came in and a/c unit was repaired -- I haven't had a problem with it since (6 months ago). A special special THANK YOU!!! to Edgar, Ade and Serg for showing me much love -- you are truly appreciated! Many Blessings! I will definitely recommend Shabana Motors for your auto purchasing needs! -- Kendra
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Awesome Lot
I bought my 2nd car from Shabana Motors. Awesome Lot.
- Customer service 4.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service
every show up is impeccable customer service, wonderful team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks
I thanks shabana for making someone to be able to drive again I look every where they can't find me notting but shabana find me my choice with a low interest thanks
- Customer service 4.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Customer Service
Every show up the Shabana staff exceeds customer service requierments. From the technicians outside to the salesman inside, the Shabana team is by far one of the best delearships i've stepped in Houston. Wonderfull facility, keep the professional, neat, and customer satisfactory invorment going. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Awwwesome Service
Loving my new and reliable vehicle. The service was so excellent and professional. I never could afford a 2009 until I stopped by Shabanamotors.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Grrrreat Service
Shabana motors I would definitely recommend to the world. I love my car and is so reliable unlike other dealerships that sold me lemons. I love you guys at shabana motors fantastic job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase