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Gene Messer KIA

(995 reviews)
Visit Gene Messer KIA
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00pm–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday Closed Closed
New (806) 905-5233 (806) 905-5233
Used (806) 412-4583 (806) 412-4583
Service (806) 905-5231 (806) 905-5231

Inventory

See all 248 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2020.
At Gene Messer Kia we want to deliver the best in Customer Satisfaction for all your transportation needs. We have been serving the West Texas area for many years and look forward to continuing to serve you for years to come!

Service center

Phone number (806) 905-5231

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Reviews

(995 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gene Messer KIA from DealerRater.

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As always the service crew at Messer Kia was great.

As always the service crew at Messer Kia was great. My service advisor was Kyle Havens. The wait time was less than projected. Great experience.

As always the service crew at Messer Kia was great.

As always the service crew at Messer Kia was great. My service advisor was Kyle Havens. The wait time was less than projected. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great customer service, great communication, and service

Great customer service, great communication, and service is awesome . Totally recommend Gene Messer Kia in Lubbock. Stop looking for a place, this is your place

Great customer service, great communication, and service

Great customer service, great communication, and service is awesome . Totally recommend Gene Messer Kia in Lubbock. Stop looking for a place, this is your place

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Love my car and happy to have a newer and more updated

Love my car and happy to have a newer and more updated vehicle to drive. I have been pleased with the Kia Soul since day one

Love my car and happy to have a newer and more updated

Love my car and happy to have a newer and more updated vehicle to drive. I have been pleased with the Kia Soul since day one

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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It was a quick and clean facility, they were very kind

It was a quick and clean facility, they were very kind and helpful. I will be going back if I ever need anything else. I love Kia!

It was a quick and clean facility, they were very kind

It was a quick and clean facility, they were very kind and helpful. I will be going back if I ever need anything else. I love Kia!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fast and friendly service.

Fast and friendly service. They offered to get me an Uber to go anywhere I needed instead of waiting there. I declined and waited there. The waiting area was very clean and comfortable. Will definitely recommend and use the service department again.

Fast and friendly service.

Fast and friendly service. They offered to get me an Uber to go anywhere I needed instead of waiting there. I declined and waited there. The waiting area was very clean and comfortable. Will definitely recommend and use the service department again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Over all experience was good, service department was able

Over all experience was good, service department was able to get me in and out in a timely manner all my needs fit fulfilled during scheduled appointment

Over all experience was good, service department was able

Over all experience was good, service department was able to get me in and out in a timely manner all my needs fit fulfilled during scheduled appointment

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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We took our Kia in for service.

We took our Kia in for service. Great people and great service also done very quickly. Facilities were very clean and staff very professional. Would highly recommend Gene Messer Kia.

We took our Kia in for service.

We took our Kia in for service. Great people and great service also done very quickly. Facilities were very clean and staff very professional. Would highly recommend Gene Messer Kia.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fit me in last minute when i needed service on my car.

Fit me in last minute when i needed service on my car. They were very helpful and professional. I was not there too long, they got me in and out.

Fit me in last minute when i needed service on my car.

Fit me in last minute when i needed service on my car. They were very helpful and professional. I was not there too long, they got me in and out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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All went well.

All went well...i had a long wait for my Sportage, but they were super busy... they were very helpful, very nice, and a very comfortable, clean place.

All went well.

All went well...i had a long wait for my Sportage, but they were super busy... they were very helpful, very nice, and a very comfortable, clean place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great like always , I will always recommend Gene messer

Great like always , I will always recommend Gene messer Kia.. Service and Sales are great the best out of any KIA dealerships i have been too

Great like always , I will always recommend Gene messer

Great like always , I will always recommend Gene messer Kia.. Service and Sales are great the best out of any KIA dealerships i have been too

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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