Reviews
As always the service crew at Messer Kia was great.
As always the service crew at Messer Kia was great. My service advisor was Kyle Havens. The wait time was less than projected. Great experience.
As always the service crew at Messer Kia was great.
As always the service crew at Messer Kia was great. My service advisor was Kyle Havens. The wait time was less than projected. Great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great customer service, great communication, and service
Great customer service, great communication, and service is awesome . Totally recommend Gene Messer Kia in Lubbock. Stop looking for a place, this is your place
Great customer service, great communication, and service
Great customer service, great communication, and service is awesome . Totally recommend Gene Messer Kia in Lubbock. Stop looking for a place, this is your place
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Love my car and happy to have a newer and more updated
Love my car and happy to have a newer and more updated vehicle to drive. I have been pleased with the Kia Soul since day one
Love my car and happy to have a newer and more updated
Love my car and happy to have a newer and more updated vehicle to drive. I have been pleased with the Kia Soul since day one
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It was a quick and clean facility, they were very kind
It was a quick and clean facility, they were very kind and helpful. I will be going back if I ever need anything else. I love Kia!
It was a quick and clean facility, they were very kind
It was a quick and clean facility, they were very kind and helpful. I will be going back if I ever need anything else. I love Kia!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Fast and friendly service.
Fast and friendly service. They offered to get me an Uber to go anywhere I needed instead of waiting there. I declined and waited there. The waiting area was very clean and comfortable. Will definitely recommend and use the service department again.
Fast and friendly service.
Fast and friendly service. They offered to get me an Uber to go anywhere I needed instead of waiting there. I declined and waited there. The waiting area was very clean and comfortable. Will definitely recommend and use the service department again.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Over all experience was good, service department was able
Over all experience was good, service department was able to get me in and out in a timely manner all my needs fit fulfilled during scheduled appointment
Over all experience was good, service department was able
Over all experience was good, service department was able to get me in and out in a timely manner all my needs fit fulfilled during scheduled appointment
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We took our Kia in for service.
We took our Kia in for service. Great people and great service also done very quickly. Facilities were very clean and staff very professional. Would highly recommend Gene Messer Kia.
We took our Kia in for service.
We took our Kia in for service. Great people and great service also done very quickly. Facilities were very clean and staff very professional. Would highly recommend Gene Messer Kia.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Fit me in last minute when i needed service on my car.
Fit me in last minute when i needed service on my car. They were very helpful and professional. I was not there too long, they got me in and out.
Fit me in last minute when i needed service on my car.
Fit me in last minute when i needed service on my car. They were very helpful and professional. I was not there too long, they got me in and out.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
All went well.
All went well...i had a long wait for my Sportage, but they were super busy... they were very helpful, very nice, and a very comfortable, clean place.
All went well.
All went well...i had a long wait for my Sportage, but they were super busy... they were very helpful, very nice, and a very comfortable, clean place.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great like always , I will always recommend Gene messer
Great like always , I will always recommend Gene messer Kia.. Service and Sales are great the best out of any KIA dealerships i have been too
Great like always , I will always recommend Gene messer
Great like always , I will always recommend Gene messer Kia.. Service and Sales are great the best out of any KIA dealerships i have been too
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase