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Group 1 Kia Hub City

(1,308 reviews)
Visit Group 1 Kia Hub City
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00pm–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:00am–6:00pm
Sunday Closed Closed
2026 consumer dealer award
View 1 awards
2026 consumer dealer award
New (806) 905-5233 (806) 905-5233
Used (806) 412-4583 (806) 412-4583
Service (806) 905-5231 (806) 905-5231

Inventory

See all 359 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2020.
At Gene Messer Kia we want to deliver the best in Customer Satisfaction for all your transportation needs. We have been serving the West Texas area for many years and look forward to continuing to serve you for years to come!

Service center

Phone number (806) 905-5231

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–6:00pm
Sunday
Closed

Reviews

(1,308 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Group 1 Kia Hub City from DealerRater.

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Johnny was very kind and professional. He did what ever it took to help me in my situation without taking advantage of me. I appreciate the kindness of everyone I came in contact with.

Johnny was very kind and professional. He did what ever it took to help me in my situation without taking advantage of me. I appreciate the kindness of everyone I came in contact with.

Rating breakdown (out of 5):
Customer service
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found Johnny to be so supportive during your experience here at Group 1 Kia Hub City. Please don't hesitate to reach out if there's anything additional we can do for you.

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Pierce was awesome to deal with. He went above and beyond to help us Great work

Pierce was awesome to deal with. He went above and beyond to help us Great work

Rating breakdown (out of 5):
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Buying process
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Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Group 1 Kia Hub City. Please don't hesitate to reach out to us if there's anything more we can do!

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Mariela provided excellent customer service. She paid closed attention to all my requests and questions. Mariela offered her presentation card so I can contact her directly in the future.

Mariela provided excellent customer service. She paid closed attention to all my requests and questions. Mariela offered her presentation card so I can contact her directly in the future.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Ivan, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

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We were very pleased with the service and assistance we received from Dylan. We never felt pressured to make any decisions we were not comfortable with. His professionalism and that of everyone we met was first class. We also fell in love with Ginger. She was the icing on the cake. Also, we are very happy with our new KIA Sorento. Thanks for the great service and fair dealing.

We were very pleased with the service and assistance we received from Dylan. We never felt pressured to make any decisions we were not comfortable with. His professionalism and that of everyone we met was first class. We also fell in love with Ginger. She was the icing on the cake. Also, we are very happy with our new KIA Sorento. Thanks for the great service and fair dealing.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

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Ryan Martinez was spectacular and super helpful with my car decision. This was my first time ever purchasing a KIA and I’m so glad I had Ryan helping me.

Ryan Martinez was spectacular and super helpful with my car decision. This was my first time ever purchasing a KIA and I’m so glad I had Ryan helping me.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found Ryan to be so supportive during your experience here at Group 1 Kia Hub City. Feel free to reach out to us if you need anything. Have a wonderful day.

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Always great service, and staff thank you gene messer Kia for always providing and exceptional experience. Any one whom Has a Kia should be coming here for any repairs or buying a car

Always great service, and staff thank you gene messer Kia for always providing and exceptional experience. Any one whom Has a Kia should be coming here for any repairs or buying a car

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Charles, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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Huge shoutout to Jamie Armenta for making our vehicle purchase such a smooth experience! He went above and beyond to fit my schedule and made sure all of our questions were answered. I wouldn't hesitate to buy another car from Jamie at this location in the future.

Huge shoutout to Jamie Armenta for making our vehicle purchase such a smooth experience! He went above and beyond to fit my schedule and made sure all of our questions were answered. I wouldn't hesitate to buy another car from Jamie at this location in the future.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Group 1 Kia Hub City. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Asia (sp) was very sweet, kind & helpful during check-in. I was kept update the whole time my vehicle was there. The gentleman who checked me out was nice, thorough & quick to get me my car!

Asia (sp) was very sweet, kind & helpful during check-in. I was kept update the whole time my vehicle was there. The gentleman who checked me out was nice, thorough & quick to get me my car!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Group 1 Kia Hub City. Please don't hesitate to reach out if there's anything additional we can do for you.

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I thought it was Very professional and quick service. Looked the snacks and a great place where I could wait and get some work done on my computer.

I thought it was Very professional and quick service. Looked the snacks and a great place where I could wait and get some work done on my computer.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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John was very helpful, I appreciate his hard work to get me in my 2027 KIA Telluride vehicle!

John was very helpful, I appreciate his hard work to get me in my 2027 KIA Telluride vehicle!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind words and this wonderful review! If you have any further questions, please don't hesitate to reach out!

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