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Just bought my dream from Tommy at FMS and couldn't be happier! I was in and out with the keys within an hour! Tommy is a stand up, NO PRESSURE kind of guy and I would recommend FMS to anyone looking for a rig that's already done up just the way they want it. Thanks again!!
Watch out, they'll get you
Do not, I repeat, DO NOT purchase any vehicle from Friesen Motorsports. These guys do not stand by the trucks they sell you, and unfortunately, we learned the hard way. We purchased a truck from them two weeks ago, but it was only after two days of driving the truck off the lot that we experienced problems. Upon purchasing the vehicle, we wanted reassurance that this truck was in tip-top shape, as we were going to be going on a trip, pulling a small fishing boat. We were promised and reassured that we could hook up a full trailer and cross the US, and we would have no issues whatsoever, that this was a great, inspected, problem free truck. HA! We had issues two days later, on our way out of town, and the problems continued until we got back five days later. The day after we got back, we contacted these guys and told them our issues. Response basically: Oh no, that's too bad, yeah, was fine when we checked it, these things are common in these trucks, its been known to happen, etc. Told they'd call back. They did, said to bring truck down, (which, is total of four hour drive), and they'd test it. Day later, called back, said it wasn't head gasket, but they'd do more testing. Called back next day, said cracked radiator. We told them we were assured and guaranteed that this truck had NO issues, it was great condition, we could haul across the US, and that we were extremely disappointed and frustrated, specially what we paid for the truck. Again, basic response: These things happen in these trucks, its a common issue, its known to happen, it happened when you were driving, it had no problems for us, can't do much for you, we'll just charge you cost for labor and part. NOT acceptable!! That is not standing behind your trucks, that's not making it right, that's not making sure your customers are getting the best experience/service, when you basically tell them its their fault and that its too bad. We told them how disappointing this was, how frustrated we were, how it made us sick to our stomachs knowing that they sold us this truck, that we felt robbed and cheated. We thought it was fair that they would pay for the part for us, and told them we would have it fixed ourselves at a location closer to our home, cause again, drive there and back was a four hour drive. Again, said they'd call back. Today, again,basically told: Nope, can't do anything for you, not going to get you the part, going to charge you cost of labor and part, this truck was clean when you left, it happened off our lot, these trucks are known for this, it happens with these trucks, we're not going to do anything else for you, its your loss, not our fault, we're done with this, that's all we got. Yup, that's "standing by your trucks", class act... Not even willing to give us a part, which I'm sure they get at cost or lower themselves, to make this right. Disgusting. You guys swear and promise the world with these trucks, and it's flat out disheartening that you won't do right by the people who give you business and trusted you in the first place. We didn't ask for much, we asked for a radiator. And in return we got a basic, good luck, its your issue now. Oh!! And we were told: You waited a week to let us know/tell us about the truck, you needed to tell us and bring it down that day, its too late. Ummm, we were on our trip 6.5hours away with this truck, BECAUSE we were told we could go on this trip confidently. I warn people... Please, PLEASE, be very leery of this place, or better yet, don't give your business to empty promises, and people who cover their own tracks and blame the customer. Every time we had a conversation with them, their common response was: Its common with these trucks, its a issue these trucks have, these things happen with these trucks. OK then, why sell them...?? And after a day and half of owning, and being deemed "great". Way. To. Go, Friesen Motorsports. I applaud you on your "efforts" (insert sarcasm)
Purchased 2008 Chevy Tahoe LTZ
I've been looking for a fully loaded Tahoe for a few years now, and finally found one at Friesen Motorsports, via Cars.com. As soon as I expressed interest in the vehicle I was contacted immediately, and began talks with Ryan. He was extremely helpful, and answered all my question honestly. I needed to wait until the following Monday (went in to see the Tahoe on a Friday) to have another party bring my second vehicle in that I would be using in trade, and they held it for me. Upon arriving first thing Monday morning, Ryan was there and ready to go. The process was smooth, and quick. I love the Tahoe, and would recommend Friesen Motorsports to anyone looking to purchase a vehicle. Many thanks!
First Time Buyer
This was my first time purchasing a car from any sort of dealership. The manager Ryan helped explain the whole process and made it very easy. Great customer service as well as having a very nice inventory of trucks. Will definitely refer friends and family to them. Thank you guys!
We had a very enjoyable experience. It was easy, painless, & the sales associate Ryan, was amazing!
No Follow Up
I requested info on a Jeep and no one called me back. It has now been over two weeks and not one call or email.
We made two attempts to get in contact with you. The Jeep is still available please contact us again by phone. Thank you.
2006 Mercedes SUV
Bought a used mercedes from here. You wouldn't even know the car is used. This was by far the easiest car buying experience we have ever had.
2005 GMC Denali
We bought our 2005 gmc denali from friesen motorsports and it was very easy. The salesman was super nice and they were able to get us financed no problem. We will buy our future cars from them for sure. Thank you, Friesen Motorsports
A little out this world
I wrote the dealership asking questions about a vehicle they were selling. They were quick to respond answering all my questions. Great customer service but unfortunately not the vehicle I wanted
2nd time purchase from friesen motorsports
This is our families second car purchase from them and both vehicles have been a great value for the money. Thanks guy's, top notch!