Reviews

4.8 out of 5 4.8
218 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 13, 2018

    I had a good experience buying my 2018 Forester at Victory Subaru. I got a quote online from Louie Hernandez for the right trim/model I was searching for.... I also got the best price compared to other dealerships. The sales associate Tony Rodrigues was very attentive and energetic. The whole process of finalizing the deal and signing the papers was fast. Himanshu (Finance) was also good explaining the paperwork and other options. There were some minor things I didn’t like so I initially gave them 3.5 stars. However, based on my experience with the Service department and the day I picked up my license plates, I changed the overall rating to 5 stars. Special mention to: -Joel, Alan, and the rest of the Service department -Kassandra (Customer Service) -Mike Medina (Sales) for quickly offering to help me when I picked up my plates

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 11, 2018

    Matt and Sasha gave me a deal that I couldn't refuse on my NEW WRX. I would recommend them to anyone looking for a new or used car. thanks Guys!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about you...r positive buying experience with Matt and Sasha. Have a great day!

  • September 15, 2016

    Andrew was a very knowledgeable young man in knowing his cars well. His top knotch personality also sold me my car. I will absolutely recommend Andrew... to anyone looking to buy a car. Overall I rate everyone at Victory 100% customer Service!!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    October 6, 2018

    I purchased a 2018 Outback here - no hassles, no gimmicky lines. Sergio & Shari made us feel like family. I will recommend this dealership and Sergio... & Shari by name anytime someone asks where I got my beautiful Subaru from.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Sam, thank you for your kind words and congratulations on your new vehicle! If you have any further questions, please don't hesitate to reach out...! We hope you have a great day!

  • 5.0 out of 5
    August 27, 2018

    Nice place to deal with! The service is dependable and friendly!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Robert, reviews like this give us motivation and help us ensure we provide high-quality care! We look forward to your next visit! Take care!

  • 5.0 out of 5
    July 16, 2018

    Victory Subaru provided excellent service on our purchase of a Forrester. Matt and Nick were very friendly and helped us stay within our budget. Highly... recommend!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Kimberly, thank you so much for your positive comments about Victory Subaru! Please let us know if there is anything else we can do for you; we are... more than happy to help!

  • 5.0 out of 5
    July 12, 2018

    After surviving a head on collision in my forester, I was adamant in buying another after my car was declared a total loss. While many dealers would... look upon my vulnerabilities as advantageous to their profit line, victory did not. My sales person bilel and finance rep Joseph were sensitive, empathetic and made it a very smooth quick process with the help of Sergio in management. They returned my rented car for me and I left feeling safe in my new forester

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Jayne, we're happy you found Joseph and our staff to be so supportive during your experience here at Victory Subaru. If you ever need anything el...se from us, please feel free to give us a call or stop by. Safe travels!

  • 5.0 out of 5
    July 9, 2018

    Very accommodating .I am told in order to submit this review ot has to contain at least 50 character

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to leave us your feedback! Please let us know if there is anything else we can do for you; we are more than happy to hel...p!

  • 1.0 out of 5
    May 5, 2018

    Car advertised on cars.com was “available “ per the dealer. Made appointment to see car 2 hours later. Was seated into different car which... I recognized after starting up car. Dealer said original car was not available (“must have been sold” Offered several other used and new cars —totally unacceptable To me this was a bait and switch gimmick by the dealer One week later car still not removed from the cars.com website inventory at Victory Subaru. Very terrible dealership. Cars.com should provide better oversight.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    March 25, 2018

    Looking for a new car is not easy, especially when are looking for the right price (staying within or below budget). Getting a deal is hard! After months... of shopping around with not much luck, I decided to try out Victory Subaru. Searching and navigating their website I decided to request for a quote "V-Price" . Within the hour I received a response from Louis Hernandez who gave me their price and some great information I didn't even know about the car of my choice. I decided to make a trip to the dealership and was welcomed at the door by Rich Rodriguez who gave me further information, took me on a test drive and gave me the same deal Louis and I had spoken of prior to me arriving to the dealership. Victory Subaru is true to their word, no scam or anything of that nature to just try getting someone in the door. I walked out with a brand new 2018 Subaru Outback! Thanks Louis and Rich!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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