Cavender Buick GMC West

I couldn?t believe my appointment was taken care of in a timely manner. Usually it will be like a doctors office, show up on time, and wait for hours

Our experience with Cavender Buick GMC West was nothing short of outstanding. From beginning to end, we felt heard and understood. We had questions that were answered honestly and forthrightly. Additionally, we were treated with the utmost respect and never felt pressured to buy a car. Arony was outstanding.

David Collins always goes above and beyond to take care of us. Makes a positive experience each and every time we take our suv for service.

I felt like Ahmed was beyond amazing in working with me once I told him what I wanted and my budget. He went above and beyond to find the car that was right for me and gave me updates through the process. I had gone to 3 other dealerships, but I felt like it was a waste of time until I went to this one and was helped by Ahmed. Best deal out of all the dealership and the customer service was top of the line. I wouldn?t go to any other place but this one to buy a vehicle.

Jonathan Rivera Is extremely professional and is a great listener. He listened to my concerns and addressed each one without hesitation.

I went in to have my truck serviced for a few issues. David Collins quickly moved to action.. After a brief discussion as to my vehicle?s issues he was able to get me in and out without any issues.. His professionalism and expert knowledge on my truck was greatly appreciated. Give this man a raise ??

Had warranty work outstanding for over 7 months. I met Virginia Church. She did something the last 3 advisors couldn't do. She filed the correct paperwork to obtain a pair of parts that no one had on the shelf. She got the parts, got the tech to rally to install. My GMC Sierra Elevation is back to her normal acceleration and fuel range. Virginia provided excellent communication and did what she said she would do. No promises...she committed. This is the Professional Grade I love about my GMC dealer.

They did the deal with start of a phone call then email. I lived 5 hours away and Tyrone made it easy

I am extremely pleased working with Salesman, Tyrone Polk, while deciding on the 2022 Buick Encore. Tyrone is very professional, honest, very helpful and great customer service. It was an excellent experience! Thank you Cavender West!!

The Service Dept. is an absolute nightmare to deal with or get ahold of. You can call and call and call…no one will answer or return any of your calls. When they say they will. Parts is somehow worse. So other than Joeys team in sales, this place is a dumpster fire when it comes to customer service or giving a crap.