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(80 reviews)

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Professionalism from the scheduling to the service

Professionalism from the scheduling to the service advisor, Wil Jones. Also saw the Sales Manager, Deno Moore. He remembered me and the vehicle he worked hard to make sure I went home with it.

Professionalism from the scheduling to the service

Professionalism from the scheduling to the service advisor, Wil Jones. Also saw the Sales Manager, Deno Moore. He remembered me and the vehicle he worked hard to make sure I went home with it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Ms. Murray! We’re thrilled to hear about your positive experience with our team, especially Wil and Deno. Providing exceptional service is our priority, and your feedback truly motivates us. We look forward to seeing you again! Regards, The Legacy Toyota of Dallas Team

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It was very nice okay was a ride to lunch while they did

It was very nice okay was a ride to lunch while they did our car it was perfect timing

It was very nice okay was a ride to lunch while they did

It was very nice okay was a ride to lunch while they did our car it was perfect timing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic review! We're thrilled to hear you enjoyed your lunch ride while we took care of your car. It's great to know our timing worked out perfectly for you. We appreciate your support! Regards, The Legacy Toyota of Dallas Team

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Made an appointment for oil change.

Made an appointment for oil change. My car was pulled into service at scheduled appointment time. My service advisor was friendly, courteous and knowledgeable about my service contract I had purchased from Legacy Toyota. My car was out of service at a reasonable time.

Made an appointment for oil change.

Made an appointment for oil change. My car was pulled into service at scheduled appointment time. My service advisor was friendly, courteous and knowledgeable about my service contract I had purchased from Legacy Toyota. My car was out of service at a reasonable time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We're thrilled to hear that your service experience was smooth and that our team provided the support you needed. Your satisfaction is our priority, and we look forward to serving you again! Regards, The Legacy Toyota of Dallas Team

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A lot has changed but it is still the best.

A lot has changed but it is still the best. I have had the same service advisor for years and he (Frontis Green) makes sure I I am satisfied before during and after my service is completed.

A lot has changed but it is still the best.

A lot has changed but it is still the best. I have had the same service advisor for years and he (Frontis Green) makes sure I I am satisfied before during and after my service is completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Mechell, we’re thrilled to hear you’ve had such a positive experience with Frontis! Our team strives to maintain high standards and your loyalty means the world to us. Thank you for taking the time to share your feedback! Regards, The Legacy Toyota of Dallas Team

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The service department was very friendly and my vehicle

The service department was very friendly and my vehicle service was completed sooner than I thought!

The service department was very friendly and my vehicle

The service department was very friendly and my vehicle service was completed sooner than I thought!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Anna! We’re thrilled to hear that you had a great experience with our service team and that we exceeded your expectations on timing. Your satisfaction is our priority, and we look forward to helping you again in the future! Regards, The Legacy Toyota of Dallas Team

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Great dealership.

Great dealership. I love going to this dealership. Staff is wonderful. I Love to buy my cars here

Great dealership.

Great dealership. I love going to this dealership. Staff is wonderful. I Love to buy my cars here

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your fantastic review! We're thrilled to hear you enjoy your experiences with us and appreciate our wonderful staff. We look forward to helping you find your next car! Regards, The Legacy Toyota of Dallas Team

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A great experience!

A great experience! No wasting time, options explained, and got me into the car I really wanted versus settling for what I thought I needed. From sales to finance to the drive home, everything on point and top notch!

A great experience!

A great experience! No wasting time, options explained, and got me into the car I really wanted versus settling for what I thought I needed. From sales to finance to the drive home, everything on point and top notch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to hear you had such a fantastic experience! Our team strives to help you find exactly what you want, and it’s great to know we hit the mark. Thank you for sharing your feedback, and enjoy your new ride! Regards, The Legacy Toyota of Dallas Team

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Very helpful and friendly environment.

Very helpful and friendly environment. Car buying experience was great from the beginning to the end.

Very helpful and friendly environment.

Very helpful and friendly environment. Car buying experience was great from the beginning to the end.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Lisa, we're thrilled to hear you had such a positive car buying experience! Our team strives to create a welcoming atmosphere, and it's fantastic to know we hit the mark for you. Thank you for your kind words and for choosing us! Regards, The Legacy Toyota of Dallas Team

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I always receive excellent service no matter who I work

I always receive excellent service no matter who I work with. My mom has been coming to this location for a few decades. Now that she is gone I find myself right here like her.

I always receive excellent service no matter who I work

I always receive excellent service no matter who I work with. My mom has been coming to this location for a few decades. Now that she is gone I find myself right here like her.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re honored to continue serving you and your family. Your loyalty means a lot to us, and we’re committed to providing the same excellent service your mom experienced. We appreciate your heartfelt support and look forward to seeing you again soon. Regards, The Legacy Toyota of Dallas Team

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They handle customers and repair needs very well.

They handle customers and repair needs very well. They also help you to know what needs to be done next to keep your vehicle running properly. I believe that I am in good hands with the people representing the company.

They handle customers and repair needs very well.

They handle customers and repair needs very well. They also help you to know what needs to be done next to keep your vehicle running properly. I believe that I am in good hands with the people representing the company.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Debora! We’re thrilled to hear you had a great experience. Our team is dedicated to providing top-notch service and ensuring you feel confident about your vehicle's care. We appreciate your trust in us! Regards, The Legacy Toyota of Dallas Team

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