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Larry H. Miller Chrysler Jeep Avondale

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (189 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (189 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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New Jeep Cherokee

I sincerely enjoyed working wiht Joel Gonzales Jr. He was nice and considerate. The original person who got me into the location lied and was dishonest so Joel had an uphill battle with me as I was already upset and didnt trust the dealership. Within 24 hours of bringing my car home I have already given Joel as a referral to several friends. He is the sole reason I purchased the vehicle and didnt go somewhere else. Thanks Joel.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Shellie, thank you for your 5-Star review and honesty. Joel is a great asset to our team here at Larry H. Miller Chrysler Jeep Avondale. We appreciate and value your business and I will be sure to let Joel know of his great work. Thank you for referring us and we look forward to working with you again. --Johnny Martinez, General Manager

First time buyer

I bought a Dodge Charger from this dealership and I can't thank them enough for selling me my dream car. The entire sale process was quick and the gentlemen that sold me my vehicle worked after hours to ensure everything was done properly. I went back a week later to get service done on my vehicle and it was done in the exact time I was told it would be. I look forward to all my interactions with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Diego, thank you for taking the time to provide us with your feedback! Congratulations on your Dodge Charger purchase and we are happy that you chose Larry H. Miller Chrysler Jeep Avondale to purchase your dream car! We strive for excellence in both Service and Staff and I will be sure to let my staff know of their job well-done. We appreciate your business and look forward to working with you again in the future! --Johnny Martinez, General Manager

Overall review of experience and service

Great place! Great People! Great Service! Great Experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Joe! We appreciate your kind words! --Johnny Martinez, General Manager

No title

Over all Angela Mater was very personable and all the other personal I dealt with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Judith, we value your opinion here at Larry H. Miller Chrysler Jeep Avondale and appreciate your business! Angela is a great asset to our team and I will be sure to pass along your kind words! --Johnny Martinez, General Manager

Larry H Miller Avondale Jeep

Loved our salesman Malcolm! He made the whole car buying experience enjoyable without putting any pressure on us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Erin, thank you for taking time out of your day to provide us with your feedback and honesty! I will be sure to let Malcolm know of his job well-done! Congratulations on your vehicle purchase and we look forward to working with you again. --Johnny Martinez, General Manager

Car Servicing

Service was good. Service agent was very pleasant. I was give a report with all things found needing repaired. I was not pressured into having the additional work done. I was able to take the report home and discuss with my husband.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Sherry, for your kind words! I am glad to hear that the service was good and the agent was pleasant. Here at Larry H. Miller Chrysler Jeep Avondale, we strive for excellence in both staff and service. I noticed you provided a 1-Star review. If there is anything that we can do to make your experience better, please let us know. Thank you. --Johnny Martinez, General Manager

Jeep Cherokee Purchase

Smooth buying experience. Staff answered all questions and was friendly from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your vehicle purchase! I am happy to hear that the staff answered all of your questions and was friendly! We appreciate your feedback and honesty and look forward to working with you again. --Johnny Martinez, General Manager

Beyond Sales

David Page was my sales rep-he listened listened listened and found me the car i wanted. I received the price/pymnt I wanted only to find out that car was already sold ! Thats not on him as we found it out back right off the carrier. Tha BIG dogs in the box should have known. David found the same car in Tucson and went to pikitup that afternoon. Frank from corporate honored the already agreed upon price. I ended up with free window tint. I caught David washing & prepping my car !! Once we hit finance however it was push push push on GAP Ins and this/that protection. $700 GAP I did not want but finance found a magic "coupon" for $400 off !!! really fells' s. Aside from that it was GREAT-lengthy process but they got it done. MAD xxxxxxto sales associate David Page

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for taking the time to provide us with your review! We truly value your feedback. David Page is a great asset to our team here and I will be sure to let him know of his job well-done! We appreciate your business and we are happy that you chose us here at Larry H. Miller Chrysler Jeep Avondale! We look forward to working with you again. --Johnny Martinez, General Manager

Review of larry H. Miller Jeep

This is my second purchase from Larry H. Miller Jeep and I have come to expect excellence from their staff in regards to customer service and satisfaction...once again, they delivered.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Carter, congratulations on your vehicle purchase and thank you for choosing Larry H. Miller Chrysler Jeep Avondale! We appreciate you leaving a review and I will be sure to let my staff know of their job well-done. --Johnny Martinez, General Manager

R. Hakalmazian St.

Dustin does an excellent with his customer service. My car was covered bugs & dirt. As always it was clean & Dustin had the car up front.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Richard, thank you for leaving a review! Dustin is a great asset to our team and I will be sure to let him know of his great work. Thank you for choosing Larry H. Miller Chrysler Jeep Avondale and we look forward to working with you again! --Johnny Martinez, General Manager