Reviews
Write a reviewSuperb customer service, modern top notch facility
Got me in and out quick, Kandi was a true professional. Come in and see for yourself.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very satisfied
I was very impressed with the overall process of purchasing a vehicle from Auto Source. Darrell and Kandi are very professional and courteous. They were helpful and very knowledgeable of the vehicle, and the process. I would recommend that you pay them a visit before making your decision of purchasing a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy EXCITED Customer!
Kandi was energetic, and made our experience so pleasant! Very happy to work with them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great experience
Was very pleased with the service I received in buying this vehicle. Very clean facility and staff very accommodating. would definitely recommend this dealer
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The "Perfect Place" to purchase my new truck
I recently began looking for a new truck to replace my 2008 Jeep Wrangler and after some prodding from my son, I decided to look at a Toyota Tundra. Now let me state that purchasing a used vehicle was not something that I have ever done and was reluctant to do so until speaking with Rob Ferdinand Jr. at The Auto Source Orlando. After checking out their state of the art website and the large array of vehicles available, I was beginning to think that I may just find the one that I was looking for. I contacted Rob and made an appointment to see the 2010 Toyota Tundra that he had at his dealership. I not only was impressed with the quality of vehicles that were present throughout the tour but the facilities that they have here were worth the trip alone. I was greeted by several of the staff there including Rob's wife Heidi as well as Scot MacDonald and at no time did I ever I have the sensation of being pressured to purchase anything from them. After finalizing the price including the trade of my Jeep, I was introduced to Darrell Seach, the General Manager who handled the financing arrangements for me. I can tell you that being a longtime banker in the Orlando area for nearly 27 years, the total professionalism that was given to me during this process was second to none. I would highly recommend Rob & Heidi, their team of professionals and the Auto Source Orlando to anyone looking to purchase a quality vehicle. I can honestly say, that this was an excellent experience and more importantly, I love my new truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2000 Ford Ranger
Friendly great customer service!!! Would recommend Kandi to all my family and friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Friendly,responsive service
John H was very easy to work with and knowledgeable about the car buying process. When I inquired about the car online, he was very responsive. The buying process was straightforward and pleasant. In addition to John the rest of the staff were also helpful and pleasant. I would recommend getting a used car from The Auto Source
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best experience buying a car!
Buying from Autoscource was the best decision I could have made! I bought an explorer that took me from Florida to California with no problems! The buying process was quick and simple. All of the staff was very helpful and knowledgable on their inventory. I would most definitely do business with these guys again !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Service. I really appreciate Scott & John!!
Everyone here is very friendly, knowledgeable, & thorough!!! I would recommend them to anyone.. While shopping for a pre-owned vehicle I have encountered some very rude, untrustworthy and untruthful" characters. Thankfully everyone at the Auto Source dispelled this very real stereotype.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Update to 12/21/15 Review for purchase of MB GL450
I previously wrote a review for this dealership while in the process of purchase our used 2010 MB GL450. My husband and I declined an extended warranty based on the fact that we had been provided a checklist sheet from The Auto Source from MB Coral Springs summarizing that car had no faults. Less then 4 days later, the ABS, ESP light came on and a fog light warning came on. After the brakes locked up on their own several times while driving the car (with my infant in the back seat), I called Auto Source to let them know. They informed me that there was nothing that can be done bc a warranty wasn't purchased. Two days later, I brought the car to Mercedes to be informed that all four wheel sensor lights needed to be replaced as well as a harness. The bill was just under $1k. Again, I called Auto Source to let them know and they informed me there is nothing that could be done because a warranty had not been purchased. I understand that a warranty was not purchased; however, I assume that all 4 wheel sensors and harness did not all of a sudden go bad after driving the car less then fifty miles. Perhaps it is just a coincidence, but it does makes me wonder.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car