Reviews
I recently purchased a car and had the absolute pleasure
I recently purchased a car and had the absolute pleasure of working with Rafael. From the moment I walked in, he was professional, knowledgeable, and incredibly friendly. Rafael made the entire process smooth and stress-free. He patiently answered all my questions, took the time to understand what I was looking for, and never once made me feel pressured. It's rare to find someone so genuinely dedicated to great customer service. If you're looking to buy a car, I highly recommend asking for Rafael-you won't be disappointed.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your purchase and for your feedback! Rafael is amazing to work with. He has a laid back demeanor and is very knowledgeable. Rafael likes to share his knowledge with his customers so that they can make an informed car buying decision. We greatly appreciate your business. Enjoy your new Infiniti!
Great experience as usual this the third car we?
Great experience as usual this the third car we?ve purchased there. Service is also great there , offer a complete car wash as well. A memorable experience purchasing there .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your loyalty to Naples Infiniti and for your recent purchase! We try our hardest to deliver a world class experience every time you visit our dealership. Enjoy your beautiful new Infiniti!
Naples Infiniti and John Lawson never fail to deliver
Naples Infiniti and John Lawson never fail to deliver professionalism and fairness. It is the only dealership I want to go to. I?ve been a loyal customer for nearly 10 years. Thanks to the whole team at NAPLES INFINITI.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Naples INFINITI for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.
We purchased completely online and the assistance
We purchased completely online and the assistance received from Rafael was top notch. We received videos, pictures and answers to our question quickly. The purchase process was easy and most things signed electronically with a notary. Easy, stress free and piece of mind provided by Rafael, sales agent and Luxon in finance.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Eric for your purchase and for your review! Rafael is awesome. No matter if you are in our showroom or in the comfort of your home, Rafael will give you his undivided attention. He strives to deliver the best customer service and to make the sales process as easy as possible. Enjoy your new ride!
Naples Infiniti is my go to place for service on my Q50.
Naples Infiniti is my go to place for service on my Q50. Nice facility and they Uber me home and back so I don't have to sit there and wait.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Kim, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Siempre una experiencia excelente con Rafa, vine a
Siempre una experiencia excelente con Rafa, vine a servicio y el siempre me ayuda con el idioma, muy recomendado como vendedor
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gracias por recomendar Naples Infiniti y a Rafael. Es un placer trabajar con Rafale. Siempre se esfuerza al máximo por sus clientes.
As pleasing as alwsys.
As pleasing as alwsys. Buying a car there is a pleasure as us the sales staff ,
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your purchase and for your feedback! Purchasing a new car should be a positive experience and we try our best to make it so. Leo, Ted and Dylan all work towards a common goal of delivering the car and the experience to all of our customers. Enjoy your new INFINITI!
Hi, thank you so much for your feedback about Naples INFINITI! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We hope you have a great day!
Me voy muy feliz por el buen trabajo de Rafael su
Me voy muy feliz por el buen trabajo de Rafael su paciencia su buen trato es como un ángel en la tierra súper recomendado gracias una ves más por ayudarme 🙏🙏🙏🎉🎉🎉
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
¡Gracias por su compra y sus comentarios! Rafale es muy amable y es un placer trabajar con él. Escucha a sus clientes y busca el vehículo perfecto según sus necesidades y deseos. ¡Disfrute de su nuevo vehículo!
Best dealer great service 100 % recommended Rafael was
Best dealer great service 100 % recommended Rafael was super nice he brought the car to my house
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your purchase and for choosing Naples INFINITI for your purchase! Rafael is amazing. He is very customer focused and will go above and beyond for his customers. Enjoy your beautiful new INFINITI!
Our Sales Repr�sentative, Leo, was great.
Our Sales Repr�sentative, Leo, was great. Will certainly come back next time. Car was clean and fueled. Prive was reasonable. Great experience. Thanks Hans-Joerg
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Hans for your feedback and for your purchase! Leo is great and we are happy that you had the opportunity to work with him. He strives to deliver the car and the experience to all of his customers. Enjoy your new ride!