Reviews
Bought the car new, had many issues Communication
Bought the car new, had many issues Communication overall is laughable. Suggest going elsewhere, a dealership who will back their product and try to assist in making things right rather than push you aside
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
On time.
On time. Done correctly. Pricing was fair. Ordered part was in on time. Facility is always clean including the bathrooms. I was watching the technician through the glass, he seemed to be very professional doing his job.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Ronald, Thank you for being a part of the Rohrman Family! Your positive review is how we know we are driving relationships and providing awesome experiences. This is one of our core values, so thank you and we look forward to being of service to you again. If you would like to speak to a Rohrman CARES agent please call (765) 340-2204. Agents are available Monday – Friday, 9 a.m. to 6 p.m. Sincerely, Rohrman CARES
first oil change, technician did not catch a bubble on a
first oil change, technician did not catch a bubble on a brand new Perelli tire. Bob Rohrman dealership refused to make it good. Took car to Terre Haute that dealer wouldn't help us either but while we were standing there talking to the service manager, they got three parentheses THREE parentheses calls regarding bad Perelli tires on K5 cars. Who in the xxxx is gonna take responsibility for this?
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Diana, Thank you for being a part of the Rohrman Family! Your positive review is how we know we are driving relationships and providing awesome experiences. This is one of our core values, so thank you and we look forward to being of service to you again. If you would like to speak to a Rohrman CARES agent please call (765) 340-2204. Agents are available Monday – Friday, 9 a.m. to 6 p.m. Sincerely, Rohrman CARES
Very personable and helpful Cameron was very attentive
Very personable and helpful Cameron was very attentive and checked on us multiple times They even provided Fresh popcorn Comfortable waiting area and service area visible
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Linda, Thank you for being a part of the Rohrman Family! Your positive review is how we know we are driving relationships and providing awesome experiences. This is one of our core values, so thank you and we look forward to being of service to you again. If you would like to speak to a Rohrman CARES agent please call (765) 340-2204. Agents are available Monday – Friday, 9 a.m. to 6 p.m. Sincerely, Rohrman CARES
My honest opinion?
My honest opinion? Snakes trying to take advantage of people. Took my car in for a recall to fix the smart junction because of the faulty turn signal. I also asked them if that?s the issue with why the left running light wasn?t working. It wasn?t the bulb because I replaced that. They tried to convince me it was the smart junction box and it was going to cost me $635.72 for the box and $170 for the first hour. I said no way, I?ll figure it out even though I am not even close to being a mechanic. Turns out, it wasn?t the box at all. It was the trailer wiring that was shorting. I literally unplugged it and the lights are working. It would have cost me a grand and it wasn?t even the problem. No critical thinking. Took me a couple hours to find a wiring diagram and a few YouTube videos but I got it. Never going back to these lawless criminals again. Facilities are great, but the mechanics are dummies. Looks like they spend all their money on looks and not talent.
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- Quality of repair —
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jeremy, we regret that you had a less-than-positive experience. Please rest assured that our Customers are important to us. A Rohrman CARES call center agent is standing by 9 am - 6 pm, Monday-Friday to take your call and create a case to improve communication between you and the Dealership. Call (765) 340-2204 so we can advocate on your behalf. Sincerely, Rohrman CARES
Was ready when promises, and repairs done correctly.
Was ready when promises, and repairs done correctly. Rides to and from work offered, so I didn?t have to rely on friends or family to interrupt their day.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Andrew, Thank you for being a part of the Rohrman Family! Your positive review is how we know we are driving relationships and providing awesome experiences. This is one of our core values, so thank you and we look forward to being of service to you again. If you would like to speak to a Rohrman CARES agent please call (765) 340-2204. Agents are available Monday – Friday, 9 a.m. to 6 p.m. Sincerely, Rohrman CARES
Cameron did a great job.
Cameron did a great job. He is a good service writer for being such a young man. Very polite and professional. I think he has a bright future ahead of him.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Andrea, Thank you for being a part of the Rohrman Family! Your positive review is how we know we are driving relationships and providing awesome experiences. This is one of our core values, so thank you and we look forward to being of service to you again. If you would like to speak to a Rohrman CARES agent please call (765) 340-2204. Agents are available Monday – Friday, 9 a.m. to 6 p.m. Sincerely, Rohrman CARES
From the minute i pulled in I received excellent service
From the minute i pulled in I received excellent service and extreme attention to detail. Cameron my advisor was very knowledgeable and extremely polite. Thank you
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Keith, Thank you for being a part of the Rohrman Family! Your positive review is how we know we are driving relationships and providing awesome experiences. This is one of our core values, so thank you and we look forward to being of service to you again. If you would like to speak to a Rohrman CARES agent please call (765) 340-2204. Agents are available Monday – Friday, 9 a.m. to 6 p.m. Sincerely, Rohrman CARES
scam dealer
be careful these scammers post pictures that are not of the actual vehicles so when you arrive there its an completely different car. i came there and VIN number was for a completely different car.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Allen, we regret to hear that you are displeased with your recent experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (765) 340-2204 so we can work towards a resolution. We look forward to hearing from you.
Great new vehicle lease
Salesperson DJ did a great job working with my son on his first new/leased vehicle. Manager Gwen went the extra mile to earn back my business after a very poor experience several years ago under the previous management. Things have changed at Rohrman Kia! Give them a chance. I will be back when my own lease ends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steve, Thank you so much for your excellent review! We are so glad that DJ, Gwen, and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.