Reviews
Made a deal for a trade. Drove over an hour with two children and was told there would be no issues with trade and purchase. Had a cashiers check made out. Submitted photos and vin of my trade in vehicle. Upon arriving found out the car that we agreed on was having screen and diagnostic issues so we were waiting. Then the sales manager came back and told us our tires were "completely bald" and he couldn't sell it like that. Then proceeded to tell us that it would be an extra $1,000 for the tires. A complete joke. We walked out. The guy was rude, unwilling to further negotiate and absolutely gaslighting us. My husband worked for a tire company and knows a full set of tires is not $1,000. Additionally, the tires are not even bald!! So we wasted 140+ miles of gas, 3 hours of our time to be burned by a greedy sales manager. 0/10. Don't waste your time.
Made a deal for a trade. Drove over an hour with two children and was told there would be no issues with trade and purchase. Had a cashiers check made out. Submitted photos and vin of my trade in vehicle. Upon arriving found out the car that we agreed on was having screen and diagnostic issues so we were waiting. Then the sales manager came back and told us our tires were "completely bald" and he couldn't sell it like that. Then proceeded to tell us that it would be an extra $1,000 for the tires. A complete joke. We walked out. The guy was rude, unwilling to further negotiate and absolutely gaslighting us. My husband worked for a tire company and knows a full set of tires is not $1,000. Additionally, the tires are not even bald!! So we wasted 140+ miles of gas, 3 hours of our time to be burned by a greedy sales manager. 0/10. Don't waste your time.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
This was the best vehicle buying experience. I requested an out the door price before I arrived and they honored their price. I visited more than one Kia dealership that gave me an OTD worksheet then changed the amount on me once I had arrived. Everyone at Bob Rohrman Kia was friendly and I will definitely be a returning customer. I drove over an hour and a half one way and would gladly do it again.
This was the best vehicle buying experience. I requested an out the door price before I arrived and they honored their price. I visited more than one Kia dealership that gave me an OTD worksheet then changed the amount on me once I had arrived. Everyone at Bob Rohrman Kia was friendly and I will definitely be a returning customer. I drove over an hour and a half one way and would gladly do it again.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Delighted to hear that our team was able to provide the out the door price you requested and honor it upon arrival. Enjoy your new Kia Sportage Hybrid, and know we’re ready to assist when you return. We appreciate you making the trip and look forward to seeing you again.
Horrible was there 6 hours or more. Paid $43,000 dollars did not get all the keys only 1 fob no metal keys . Very ignorant to me when I asked for keys got only one . I saw the other keys and have picture of 4 keys .2 fobs 2 metal in black cases . After me xxxxxxxx I had to meet a guy at car lot that programed anther key . Still no metal keys . And they did not do two safety recalls . I took it to my local Kia to have done . Run as far away as you can .
Horrible was there 6 hours or more. Paid $43,000 dollars did not get all the keys only 1 fob no metal keys . Very ignorant to me when I asked for keys got only one . I saw the other keys and have picture of 4 keys .2 fobs 2 metal in black cases . After me xxxxxxxx I had to meet a guy at car lot that programed anther key . Still no metal keys . And they did not do two safety recalls . I took it to my local Kia to have done . Run as far away as you can .
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
It’s so good to know that you CAN have a wonderful & stress free experience when buying a car or SUV…..you just have to buy at BOB ROHRMAN LEXUS of ARLINGTON or BOB ROHRMAN KIA of LAFAYETTE INDIANA!!! Last week my 30 year old daughter’s small SUV was totaled (no injuries thankfully). She is single & lives in southern CA. A nurse at UCLA hospital, she needed a vehicle immediately. She went to 3 dealers in her Santa Monica neighborhood. looking to buy another SUV. All 3 tried to take advantage of her dire situation with high pressure sales tactics, bait & switch, etc. Being so fortunate to know MARCIN AJDUKIEWICZ of LEXUS of ARLINGTON, we knew we could count on him -again! Our family & friends buy their vehicles from MARCIN AJDUKIEWICZ. His dealership is the best dealership & the ONLY dealership for us. As usual, MARCIN returned our call immediately. We told him our daughter was looking for a blue Kia Sportage with light interior, moon/sun roof out & of course all the safety features & she needed it shipped to CA ASAP! The next day MARCIN AJDUKIEWICZ connected us with GM ALLEN GOOCH of BOB RORHMAN KIA of LAFAYETTE INDIANA and his BEST salesperson LOGAN VANDEMEER. Two days later these 2 magnificent individuals found my daughter’s dream ride! LOGAN VANDEMEER is THE ONLY person you need to see when looking for ANY vehicle in Indiana. LOGAN VANDEMEER was knowledgeable, professional, polite & most importantly empathetic to all our needs! LOGAN VANDEMEER was such a pleasure to deal with. Thank you GM ALLEN GOOCH, salesperson extraordinaire LOGAN VANDEMEER & the BEST finance manager BLAKE TERRY. YOU make a normally overwhelming experience painless & effortless! We now have another EXCELLENT dealership in our hands! BOB ROHRMAN FOREVER!!!! Bob & Julie Pellegrino
It’s so good to know that you CAN have a wonderful & stress free experience when buying a car or SUV…..you just have to buy at BOB ROHRMAN LEXUS of ARLINGTON or BOB ROHRMAN KIA of LAFAYETTE INDIANA!!! Last week my 30 year old daughter’s small SUV was totaled (no injuries thankfully). She is single & lives in southern CA. A nurse at UCLA hospital, she needed a vehicle immediately. She went to 3 dealers in her Santa Monica neighborhood. looking to buy another SUV. All 3 tried to take advantage of her dire situation with high pressure sales tactics, bait & switch, etc. Being so fortunate to know MARCIN AJDUKIEWICZ of LEXUS of ARLINGTON, we knew we could count on him -again! Our family & friends buy their vehicles from MARCIN AJDUKIEWICZ. His dealership is the best dealership & the ONLY dealership for us. As usual, MARCIN returned our call immediately. We told him our daughter was looking for a blue Kia Sportage with light interior, moon/sun roof out & of course all the safety features & she needed it shipped to CA ASAP! The next day MARCIN AJDUKIEWICZ connected us with GM ALLEN GOOCH of BOB RORHMAN KIA of LAFAYETTE INDIANA and his BEST salesperson LOGAN VANDEMEER. Two days later these 2 magnificent individuals found my daughter’s dream ride! LOGAN VANDEMEER is THE ONLY person you need to see when looking for ANY vehicle in Indiana. LOGAN VANDEMEER was knowledgeable, professional, polite & most importantly empathetic to all our needs! LOGAN VANDEMEER was such a pleasure to deal with. Thank you GM ALLEN GOOCH, salesperson extraordinaire LOGAN VANDEMEER & the BEST finance manager BLAKE TERRY. YOU make a normally overwhelming experience painless & effortless! We now have another EXCELLENT dealership in our hands! BOB ROHRMAN FOREVER!!!! Bob & Julie Pellegrino
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
What a pleasure to hear Logan could help secure a used Kia Sportage Hybrid with all the features you wanted and arrange quick delivery. We’re glad the entire process felt seamless and stress free. Thank you for trusting us with your vehicle needs.
I had an outstanding experience this weekend purchasing my Kia Carnival, and I can’t say enough good things about working with Davyaun. After shopping around for the past six months and visiting multiple dealerships, my expectations were already high—but Davyaun completely exceeded them. There are three Kia dealerships within an hour of where I live, yet I chose to drive an hour and a half one way just to work with him—and it was absolutely worth it. Davyaun was incredibly efficient throughout the entire process, while still maintaining a genuine, personal touch that made the experience feel comfortable and stress-free. He was kind, friendly, and very knowledgeable, answering all my questions with confidence and care. What really stood out was his willingness to go the extra mile. He didn’t just hand me the keys—he took the time to help me get fully set up, including connecting my phone and walking me through the app so I could feel confident driving away. This was, by far, the best car-buying experience I’ve had. If you’re considering a Kia, I highly recommend asking for Davyaun—you won’t be disappointed.
I had an outstanding experience this weekend purchasing my Kia Carnival, and I can’t say enough good things about working with Davyaun. After shopping around for the past six months and visiting multiple dealerships, my expectations were already high—but Davyaun completely exceeded them. There are three Kia dealerships within an hour of where I live, yet I chose to drive an hour and a half one way just to work with him—and it was absolutely worth it. Davyaun was incredibly efficient throughout the entire process, while still maintaining a genuine, personal touch that made the experience feel comfortable and stress-free. He was kind, friendly, and very knowledgeable, answering all my questions with confidence and care. What really stood out was his willingness to go the extra mile. He didn’t just hand me the keys—he took the time to help me get fully set up, including connecting my phone and walking me through the app so I could feel confident driving away. This was, by far, the best car-buying experience I’ve had. If you’re considering a Kia, I highly recommend asking for Davyaun—you won’t be disappointed.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to hear your Kia Carnival purchase felt both efficient and relaxed. We appreciate you choosing us over nearby options and letting our team help set up your phone and walk you through the app. Enjoy every moment behind the wheel of your new Carnival!
Service was excellant. I will be bringing my vehicle here for future service needs. The service did not take very long, for an oil change and tire rotation, I was done in about an hour.
Service was excellant. I will be bringing my vehicle here for future service needs. The service did not take very long, for an oil change and tire rotation, I was done in about an hour.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the fantastic rating! We’re pleased we could complete your Kia’s oil change and tire rotation in about an hour. We look forward to assisting with your future service needs.
very good experience very informative and fast service very happy with every aspect of the repair would recommend to others thank you very much Dan
very good experience very informative and fast service very happy with every aspect of the repair would recommend to others thank you very much Dan
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We’re glad your Kia Soul repair was both informative and quick. Thank you for recommending our service, and we look forward to helping with any future needs.
Cheston and Allen where very wonderful to do business with. Very professional. I would highly recommend anyone looking to buy a new car they give them a call.
Cheston and Allen where very wonderful to do business with. Very professional. I would highly recommend anyone looking to buy a new car they give them a call.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It’s great to hear our team made your Kia Telluride purchase smooth and professional. Thank you for recommending us to anyone looking for a new car. We look forward to helping them find the right vehicle.
I had a great experience with Bob Rohrman Kia. I took my car in for repairs and was treated with respect and kindness. Josh my service advisor was awesome. He kept me informed. I would recommend the again and again!!
I had a great experience with Bob Rohrman Kia. I took my car in for repairs and was treated with respect and kindness. Josh my service advisor was awesome. He kept me informed. I would recommend the again and again!!
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Kathleen! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Josh met your expectations. Thank you again for choosing Bob Rohrman Kia. We look forward to having you as one of our valued customers for many more years to come!
The employees are awesome. Peter Charles ,Brittany, Josh Lindstom Alex , Adam Howe and Brandon Greer all treated us like valued customers. Terrific staff and dealership ,We highly recommend this KIA dealership because of this great staff and the rest of the service employees .
The employees are awesome. Peter Charles ,Brittany, Josh Lindstom Alex , Adam Howe and Brandon Greer all treated us like valued customers. Terrific staff and dealership ,We highly recommend this KIA dealership because of this great staff and the rest of the service employees .
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It’s wonderful to hear our team made you feel valued during your Kia Sportage service. Thank you for recommending us. We look forward to helping you again.