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Hershey's Auto Inc.

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (33 reviews)
Visit Hershey's Auto Inc.
Sales hours: 9:30am to 6:00pm
View all hours
Sales
Monday 9:30am–6:00pm
Tuesday 9:30am–6:00pm
Wednesday 9:30am–6:00pm
Thursday 9:30am–6:00pm
Friday 9:30am–1:00pm
Saturday Closed
Sunday 11:00am–4:00pm
(845) 694-7994 (845) 694-7994

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (33 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Hershey's Auto

Bought a 2011 Chevy Express at Hershey's. They gave me a very good deal with no high pressure! After a week there was a problem with the fuel pump, they took it in to their repair shop and repaired it right away. A good bunch of honest and stand-up guys! Would definitely give them my future business and recommend them to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service, competent and honest.

My family has been doing business with this dealer for 20 years and have never considered changing. They are completely honest about the condition of their vehicles, their prices are fair, their trade-in policy excellent. No hidden charges, what they quote is what you pay. On the very rare occasions that a vehicle had a problem they immediately took care of it. I rely on them completely, and recommend them without reservation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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great experience

very honest people easy to deal with wonderful experience highly recommended. great staff no hidden fees dealt with Joel and Hershey simply amazing will definitely be back

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Purchase

I highly recommend Hershey auto for your next car buying. Very straight forward No Hidden fee plus they’ll help u get the best APR This was my third car financing and it’s the best experience and service I have ever had they making buying a car very easily Very friendly staff

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great experience! Highly recommended!

I had never shopped at Hershey's before, never even heard of the dealership until I came across their inventory during a vehicle search. Hershel & Joel are excellent at what they do! I would recommend Hershey's to anyone looking to buy a vehicle. Working with a small group of great people made my car buying experience painless. I am a very demanding customer and my needs were not only met, but they were exceeded! No BS, great dealership! They have gone out of their way to help in all aspects of the car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Decided not to chance it

I was interested in the van that was being offered at an excellent price. However I was cautious since they were out of state. None of my emails were answered promptly, and the last email was not answered at all. Decided not to chance it and will continue to look elsewhere.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Hi, this is Hershey, the owner of the dealership. I am sorry to hear about your experience. Our dealership was closed last week for holiday. If you are still interested in the van or if there is anything we can do to improve your experience, please call me at (845) 781-7722 and I will personally make sure you given our exceptional service.

2016 Ford Transit Wagon XLT 150

I purchased my 2016 Ford Transit Wagon XLT 150 from Hershey's Auto Inc. in Monroe, NY. The van had less than 10000 miles on it and looks brand new. Hershey's beat the next closest used van by $5000 and they were better than the purchase price of a new van by $10000 (even after Ford's standard discount incentives). The van I was looking for was very specific. I wanted a passenger van with the short wheel base and a medium roof. Hershey's had the van on their lot and it was nicely equipped with the XLT package. The factory tinted windows are very important on a passenger van. I negotiated the deal on the phone with Joel. The price was exactly as Joel stated when I arrived at the dealership. Solomon picked me up at the bus station (I travelled in from Boston, MA). Hershey (the owner) personally thanked me for my purchased and followed up on any questions that I had. I was able to drive the van home with New York temporary plates.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The best in the area!

Very professional, patient and current. I had a great experience working with hershey's! I've already used them twice, happy every time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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janathan b

amazing good experience with them, thanks joe will come again and send my friends too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Mamaof7

We purchased our Ford Transit from them around the second week in Aug. This was, by far, one of the best car shopping experiences we have ever had. The staff is extremely pleasant, patient, courteous, and helpful on every count. Above all, they are honest, and care about the safety of you, and your satisfaction with your purchase. These wonderful people went the extra mile for us, and we were blessed beyond measure. If you are looking for a place to purchase a car, I highly recommend them. We drove a couple of hours one way just to get there, and it was worth every second, and every penny.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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