Reviews
Write a reviewGreat deal on a great car.
I was very pleased with this dealer. We were nervous to buy out of state. This dealer however walked us through the process very easily and confidently. Would recommend them if you want a good price on a good car and are not concerned about the appearances of a big name dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
terrible service
Terrible experience. The dealer ignored my email about not contacting by phone. I went to look at the car and it was not there. Nobody in the building would acknowledge my presence. I'll buy elsewhere.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
graet services
i vent kit my family to by a car and they give me the besteh deal they have good price and nice vehicle agroseh shkoyach to yoeli greenvald
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Straight forward, honest, and fair. Hershey's.
Easy to contact. Courteous. Professional. After visiting several Chevy dealerships, researching certified used Suburbans, I was fortunate enough to find Hershey's via Cars.com. If they have a vehicle you are interested in, it is likely worth your time to contact and deal with this company. From my 1st phone conversation with the internet sales manager, to closing the deal with Hershey himself, I was more than pleased. There was no pressure and 100% disclosure and honesty. I purchased a great vehicle at a very fair price with no headaches or frustration. At the very least, consider to make the trip to Monroe to visit Hershey and his staff, you will likely be pleased. Thanks, Hershey's.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent experience
I recently purchased a vehicle with Herschey and had an excellent experience. I was contacted immediately after sending my interest in the vehicle via email and was able to test drive the vehicle on short notice. They even washed it for us before test driving it. I mainly dealt with Herschey throughout the process but his staff is very professional and easy to deal with. You won't be disappointed with Herschey and I would recommend him to anyone.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
THE BEST CAR DEALER IN NY
If you want to buy a car go to the dealer that you can trust the most , I called him in the morning to get a new lease for a car and got it the same day , that's the way to go let's say YES for HERSHEYS AUTO i am a proud costumer and a great friend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ford 2011 Transport Van purchase -- so great !!!
These people know what the do. I mean it. From 1st visit to purchasing, I was really impressed with their honesty, friendliness and professionalism. They showed me that even used car buying could be an enjoyable present event!! Thank you again for Joel, Hershey's sales. I really enjoyed buying the used car from you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Exceptional Dealer! Outstanding Service!
I was using Cars.com, and I found a 2011 Ford Expedition EL XLT listed by Hershey's Auto Inc. I contacted the dealer, and working with Hershey, Shneur, and Joel, my family and I found everyone to be welcoming, helpful and easy to work with! They made us feel comfortable, and gave us all of the information asked for about the vehicle - and more! After our test drive, we knew that we wanted the car, and the staff did everything that was possible to "make it happen"! They immediately worked with me on pricing, financing, and every single issue with the car was addressed quickly - even though they were minor (as the car was Beautiful - As Advertised)! Hershey even went above and beyond - because he wasn't happy with a few things! He replaced the windshield, and all tires with new top quality items! He then had the car professionally detailed! When I picked the car up, it was Perfect! This dealer and his staff know how to treat customers! I recommend this dealer to anyone looking for Exceptional Service, Attention to Detail, and Customer Satisfaction!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very pleased with my experience
Staff was helpful, and responded to every issue/request that I had. Would definitely recommend purchasing a car from Hershey's! Excellent customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Service
Recently bought a Toyota Sienna from Hershey's and received excellent service. Honesty, integrity, politeness, courtesy, reliability- all represent this company. I will certainly do business with the Hershey?s team again. E. Green
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase