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Auto Palace

(180 reviews)
Visit Auto Palace
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(614) 335-5558 (614) 335-5558

Reviews

(180 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Fast hassle free & great prices

I just recently purchased a car from them and I really feel like I got a great deal on a great car. Also, due to a little prep work online I was in and out in under 2 hours for the fastest most hassle free car buying experience I have ever had.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I'm sorry to see that we weren't a 5 star experience on the customer service. Please let us know what we need to improve on, and if there is any way we can correct our mistakes.

Good place to get a car

We were happy with the car sales person(Art),very helpful and friendly.We were very pleased with this company and the people that work there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

thank you kindly =)

GREAT COSTUMER SERVICE

I had the best experience with Scott Hisey he worked very hard to help us get the car we wanted for the interest rate we wanted.. Thanks so much Scott we will be back!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you =) Means a lot to us that you are satisfied with your experience. We hope to see you again =)

Great Customer SErvice

We found a vehicle online, filled out the credit application, and were approved within a couple of hours. We made the trip from Findlay, they had all of our paperwork ready to go. After we test drove and accepted the deal on the vehicle, we were done within 30 minutes. GREAT customer service!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the experience and great business. We hope you will always think of us when it comes to buying cars =)

Awesome staff and solid vehicles. Love these guys!

Bought a Chevy Silverado from them recently and this was by far the fastest buying experience I have ever experienced. Mind you I have purchase cars from Hatfield, Bob Boyd, Legacy Automotive but none of them were as polite and down to earth as the team at Auto Palace. I have already recommended them to my friends so I am also going to recommend them to you! If your looking for a used lot that doesn't carry trash and has good prices without even needing to haggle... go see what they got!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words =) It always takes two to tango. We appreciate your business and hope you come back for another great deal in the near future. Pleasure doing business with you.

Awesome Experience!!

We didn't have much time to find a truck before my boyfriend had to leave for an out of state job and had a horrible experience earlier that day at a lot. As soon as we walked onto the lot at Auto Palace we found the truck we had been looking for and Scott and Art did everything they could to make sure that we left that day with a truck. They are awesome and telling everyone to go there! Thank you for a great experience. We are so in love with our new truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

=D We are always happy to help! Glad that you took a chance on us and decided to stop by! WE hope that in the near future you come to us for all of your automobile needs. And we always appreciate your recommendation, so if your friends get a vehicle from us with your experience in mind, we will make sure and thank you with a gas/gift card =)

Great service, Very friendly enviroment!

Art and Scott were extremley helpful and successful and put me in the truck of my choice same day. I drove away in my truck in a short time and couldnt have asked for a better place to purchase a vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're happy to hear that you are satisfied with your experience at Auto Palace. We greatly appreciate your business and hope that you return for more great deals and an even better experience.

Exceptional Service and Value

The entire team at Auto Palace is not only professional but personable and took every opportunity to help to make the purchase of my new vehicle a great experience. They come highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

=D thank you. We greatly appreciate your input and hope that the next time we can impress you even more.

Excellent Dealership! Clean cars to choose from.

Excellent customer service and sales staff. Very nice and clean cars to choose from. Scott Hisey was very knowledgeable and put in the time and didn't rush the process all just to make sure we were getting the best deal possible! They even can help work with you on the down payment. Great job Scott and Art! I absolutely LOVE my new car. Thank you Auto Palace!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you ms.Holbrook =) we are always happy to help. Let us know if we can help you any further. We hope to see you back for your next auto purchase.

Awesome Place and People!

I found the car I had been looking for and Scott was fantastic in getting the deal done with all of my challenges! He made the stress of buying a car seem like a walk in the park! All of the staff are friendly and I would not hesitate to recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Come back and see us some time ;)