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Auto Palace

(177 reviews)
Visit Auto Palace
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–5:00pm
Sunday Closed
(614) 335-5558 (614) 335-5558

Reviews

(177 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Get the job done!!

After visiting some other not-so-good dealerships, found Auto Palace on line. Although I was skeptical about another dealership I was pleasantly surprised financing was fast, the staff treated me like family from the time I stepped into the door. Now I can say they are all part of my family! If you are in the market for a car don't hesitate to stop by and tell the staff that Darrell Fultz sends his hellos.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

=D So good to hear from you Mr.Fultz. Thank you very much for the kind words. We hope you stop by and say hello if you are ever close by. We would be happy to see you.

im so happy

called in with credit issues needing a truck with little money down they were able to help got me exactly what i was looking for plus some..i recomend them to any and everyone needing or wanting to purchaser a vechicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Very happy to hear that you are satisfied. please come back for more great deals =)

Great place for used cars

Went without a car for a couple years and came across this place for the car that I wanted. I went to go check it out and owned it within a couple days. I would definitely recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words =D

Good place for used car

I went without a car for a couple years and after searching on the internet for a while I came across this dealer and the car that I wanted. The buying process was easy and I'm glad I came across them. Would definitely recommend this place. Customer service is outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Im sorry you aren't fully satisfied with the quality of your repairs and our facility. Please give us a call we would love a chance at correcting that. Thank you for referring us to other people.

Art & Scott are the best!!!!!!!!!!!

Auto Palace is awesome!!! Everything went smoothly and their vehicles are the hightest quality! Art & Scott go above and beyond to make the customers happy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words. Means a lot to us that you are happy.

Easy and Straight Forward

Recently made my first auto finance on a Lexus IS-250. Pavel Maz made everything so clear and answered all my questions that I had. Overall I had a great experience. Something was found wrong on the car (tire pressure sensor) and it is going to be taken care of by them !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

=) thank you for leaving us an awesome review. We appreciate your business and we will expect you back when you are ready for another Auto Loan.

Will not find a better group of people.

The sales staff are the best group that my wife and I have seen. They go out of their way to make your car buying experience hassle free. A+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Very happy to hear that you are pleased with your purchase. We hope that you come back for your next purchase.

Great Dealership!

Great place to purchase a vehicle. The staff is very helpful, not pushy and very knowledgeable about there vehicles. The sales manager Art is fantastic! I highly recommend this dealership!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We thank you for your kind words =) I'm sure Art will be flattered to know that you enjoyed your experience.

Great Experience

I bought a Chevy truck from Auto Palace and my experience was excellent. The salesman was very personable and helpful with my situation. He made the buying experience very simple and hassle-free. Financing was gonna be a challenge and he was able to get me approved. The price was very competitive with other trucks of similar mileage and year. The paperwork and closing process was the smoothest I had ever experienced. I bought a Chevy truck from Auto Palace and my experience was excellent. The salesman was very personable and helpful with my situation. He made the buying experience very simple and hassle-free. Financing was gonna be a challenge and he was able to get me approved. The price was very competitive with other trucks of similar mileage and year. The paperwork and closing process was the smoothest I had ever experienced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your business =) Reviews are the only way for people to know more about us and we thank you for taking the time and telling others about our business.

great service & staff

The staff is great I loved doing work with those guys I'm gonna be referring ppl to you guys for sure

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for the kind words =) we hope to see you back but not too soon ;)