Reviews
Saleswoman Erin Reese was so sweet and helpful to me, she worked to get the best vehicle to meet my needs, AND got the price down to within $45 of what I had requested! Ms. Javita also, was very sweet and kind, and helped me sell my car at maximum value, and kept in amazing communication with me throughout the process! The finance officer; Justin Johnson, was so professionaland kind, and worked to get me the lowest APR I’ve ever had on a vehicle, and an absolutely incredible GAP coverage package for only $30 a month on top of my car payment. Talk about the trouble it’s going to save me, should I need to replace, or fix anything! I’ve been going to this dealership for years, and I will definitely return with this wonderful crew. They were fully transparent, truthful, and so helpful to me. Even the guys who are out and about in the car lot, are just so wonderful. I had an amazing experience, the whole purchase experience only took three hours which is almost unheard of (especially on a Labor day holiday). They make this dealership and give it the Five Star name to be sure. Much Love, Renee Carter
Saleswoman Erin Reese was so sweet and helpful to me, she worked to get the best vehicle to meet my needs, AND got the price down to within $45 of what I had requested! Ms. Javita also, was very sweet and kind, and helped me sell my car at maximum value, and kept in amazing communication with me throughout the process! The finance officer; Justin Johnson, was so professionaland kind, and worked to get me the lowest APR I’ve ever had on a vehicle, and an absolutely incredible GAP coverage package for only $30 a month on top of my car payment. Talk about the trouble it’s going to save me, should I need to replace, or fix anything! I’ve been going to this dealership for years, and I will definitely return with this wonderful crew. They were fully transparent, truthful, and so helpful to me. Even the guys who are out and about in the car lot, are just so wonderful. I had an amazing experience, the whole purchase experience only took three hours which is almost unheard of (especially on a Labor day holiday). They make this dealership and give it the Five Star name to be sure. Much Love, Renee Carter
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your detailed experience with our team at Five Star Ford Stone Mountain. We appreciate your loyalty and the trust you place in us. Your feedback about our transparency and efficiency means a lot.
Everyone I came into contact with was sincerely kind and welcoming. I’ve been a customer of this dealership for years, and will continue to do so. Regarding selling my used vehicle: Miss Javita had excellent communications with me while I looked to sell my Mustang GT. She was very kind, and helped me sell my Mustang (on the dollar for the quote I received) To Five Star Ford. She provided an appointment for me within 30 minutes of my speaking to her on the phone which was incredible. She also acted as a concierge for me, by asking if I was looking for a used or new vehicle and identifying the type of vehicle that would best suit my needs when I was unsure. Miss Javita then put me in touch with a wonderful saleswoman, Erin Reese. Regarding my new vehicle purchase: Miss Erin Reese was very kind and helped me by having vehicles ready for me to test drive; picking out an SUV and a truck that she thought would best suit my needs and my budget. She didn’t force me into something that I would not be able to use, she also worked to get me within $46 of my requested price which is incredible. She worked very quickly and helped me in such a short amount of time basically an hour or so which is rare at a dealership during a vehicle testing experience. I did not feel pressured by her and I felt that she was very transparent with me as to what the prices would be based on model. Regarding the financing process: Mr. Justin Johnson, was so kind and professional and worked to get me the lowest APR I have ever had on a vehicle. He also helped me secure an incredible GAP plan so that I don’t have to worry about spending large quantities of money in the event that I need to make a vehicle repair or replace a tire. Mr Justin very much provided me with a VIP experience and explained everything to me with full transparency. He worked to provide me with the lowest payment I could possibly get, which was incredible considering my credit score. He gave me some amazing discounts for military and first responder and double check the numbers on the sale of my Mustang to make sure that I was getting the best possible deal and that my vehicle would be totally paid off in the sale process. I honestly couldn’t imagine doing business with any other dealership. I began business with them by taking my patrol vehicle to get it serviced by this dealership, and my agency was so impressed with them that they decided to have the entire fleet serviced by Five Star of Stone Mountain. Overall, I was able to get in and out of the dealership in less than three hours on a Labor Day holiday. Everybody I came into contact with including the gentleman out in the vehicle lot were so kind offering to help me if I needed it and asking if I was being helped. The employees make the dealership and I am very grateful for all of their kindness and help including the follow-up messages and calls I’ve been receiving asking if I was happy with everything. I definitely recommend 10/10.
Everyone I came into contact with was sincerely kind and welcoming. I’ve been a customer of this dealership for years, and will continue to do so. Regarding selling my used vehicle: Miss Javita had excellent communications with me while I looked to sell my Mustang GT. She was very kind, and helped me sell my Mustang (on the dollar for the quote I received) To Five Star Ford. She provided an appointment for me within 30 minutes of my speaking to her on the phone which was incredible. She also acted as a concierge for me, by asking if I was looking for a used or new vehicle and identifying the type of vehicle that would best suit my needs when I was unsure. Miss Javita then put me in touch with a wonderful saleswoman, Erin Reese. Regarding my new vehicle purchase: Miss Erin Reese was very kind and helped me by having vehicles ready for me to test drive; picking out an SUV and a truck that she thought would best suit my needs and my budget. She didn’t force me into something that I would not be able to use, she also worked to get me within $46 of my requested price which is incredible. She worked very quickly and helped me in such a short amount of time basically an hour or so which is rare at a dealership during a vehicle testing experience. I did not feel pressured by her and I felt that she was very transparent with me as to what the prices would be based on model. Regarding the financing process: Mr. Justin Johnson, was so kind and professional and worked to get me the lowest APR I have ever had on a vehicle. He also helped me secure an incredible GAP plan so that I don’t have to worry about spending large quantities of money in the event that I need to make a vehicle repair or replace a tire. Mr Justin very much provided me with a VIP experience and explained everything to me with full transparency. He worked to provide me with the lowest payment I could possibly get, which was incredible considering my credit score. He gave me some amazing discounts for military and first responder and double check the numbers on the sale of my Mustang to make sure that I was getting the best possible deal and that my vehicle would be totally paid off in the sale process. I honestly couldn’t imagine doing business with any other dealership. I began business with them by taking my patrol vehicle to get it serviced by this dealership, and my agency was so impressed with them that they decided to have the entire fleet serviced by Five Star of Stone Mountain. Overall, I was able to get in and out of the dealership in less than three hours on a Labor Day holiday. Everybody I came into contact with including the gentleman out in the vehicle lot were so kind offering to help me if I needed it and asking if I was being helped. The employees make the dealership and I am very grateful for all of their kindness and help including the follow-up messages and calls I’ve been receiving asking if I was happy with everything. I definitely recommend 10/10.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your detailed experience with Five Star Ford Stone Mountain. We appreciate your loyalty and are glad our team could assist you throughout the process. Your recommendation means a lot to us.
If you’re looking to purchase a new/used car see Sean, he really is amazing.
If you’re looking to purchase a new/used car see Sean, he really is amazing.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your positive comment about our team at Five Star Ford Stone Mountain. We appreciate your feedback.
I have bought five vehicles from Jacob at five star and highly recommend them for all vehicles needs they are prompt and excellent to deal with
I have bought five vehicles from Jacob at five star and highly recommend them for all vehicles needs they are prompt and excellent to deal with
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your recommendation and for choosing Five Star Ford Stone Mountain for your vehicle needs. We appreciate your continued business.
Went to Five Star Ford to get my wife into a new car she actually loved trading her car. Sean was our guy and took it into his matter to make it Happen. Hassle free experience. Sean was so great along with Drew, Justin and the rest of the team that I also ended up with a new car, trading my mine in as well. My wife and I are both very pleased with the care we got from everyone. We are definitely extremely happy with our new Mach E’s. Again thank you Sean and the rest of the team for making this experience seamless and amazing! Highly recommend Five Star Ford and the great team of professionals they have.
Went to Five Star Ford to get my wife into a new car she actually loved trading her car. Sean was our guy and took it into his matter to make it Happen. Hassle free experience. Sean was so great along with Drew, Justin and the rest of the team that I also ended up with a new car, trading my mine in as well. My wife and I are both very pleased with the care we got from everyone. We are definitely extremely happy with our new Mach E’s. Again thank you Sean and the rest of the team for making this experience seamless and amazing! Highly recommend Five Star Ford and the great team of professionals they have.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your recommendation and are glad you and your wife are happy with your new Mach E’s. Thank you for choosing Five Star Ford Stone Mountain.
Mr. Michael Allen is the BEST salesman there!! Always been a blessing to me over the years. Keep up the great work for your customers!!
Mr. Michael Allen is the BEST salesman there!! Always been a blessing to me over the years. Keep up the great work for your customers!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with our team at Five Star Ford Stone Mountain. We appreciate your feedback.
Best vehicle purchase experience that I ever had, Jorge Salazar, Drew Robertson, and Devon Conners were the employees that we dealt with, all of them were awesome.
Best vehicle purchase experience that I ever had, Jorge Salazar, Drew Robertson, and Devon Conners were the employees that we dealt with, all of them were awesome.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience at Five Star Ford Stone Mountain. We appreciate your feedback about our team.
5 Star did a great job getting me into a new Maverick. Nick and Jorge were both excellent. Thanks!
5 Star did a great job getting me into a new Maverick. Nick and Jorge were both excellent. Thanks!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your positive feedback about your Maverick purchase. Our team at Five Star Ford Stone Mountain appreciates your business.
Unfortunately I am not a happy customer, we test drove a 2026 Maverick hybrid and the processed a 2026 Eco boost , I have never owned a hybrid before and wasn't sure on how it would perform, I called several times stating the car was not as quiet as the test drive and the gas mileage was between 18 - 22 miles per gallon , when I brought the truck in the answer was by mistake I received an Eco boost . Well things happen but their solution for this issue is lacking
Unfortunately I am not a happy customer, we test drove a 2026 Maverick hybrid and the processed a 2026 Eco boost , I have never owned a hybrid before and wasn't sure on how it would perform, I called several times stating the car was not as quiet as the test drive and the gas mileage was between 18 - 22 miles per gallon , when I brought the truck in the answer was by mistake I received an Eco boost . Well things happen but their solution for this issue is lacking
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Stanley, Your experience with our Sales Team is important to us. I would appreciate the opportunity to speak with you about your visit regarding the performance of the vehicle you test drove and the level of customer care you encountered. Please email me with your preferred contact information at a time that is best for you. Thank you, Ben Gaff General Manager Five Star Ford Stone Mountain [email protected]
I recently purchased my Ford Bronco and had a great experience working with Mr. Michael T. Allen Jr. He was professional, patient, and truly respectful of my time. Despite a few bumps in the process, he stepped in and made everything right, making sure I was fully taken care of. I really appreciate his dedication and would definitely recommend working with him! 🙏✨
I recently purchased my Ford Bronco and had a great experience working with Mr. Michael T. Allen Jr. He was professional, patient, and truly respectful of my time. Despite a few bumps in the process, he stepped in and made everything right, making sure I was fully taken care of. I really appreciate his dedication and would definitely recommend working with him! 🙏✨
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Five Star Ford Stone Mountain. We appreciate your recommendation. If we can be of any further assistance, please reach out to us.