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Meet Scott Mason

Scott Mason headshot
Parts Director
(54 reviews)

Reviews

Davis was able to get my vehicle repaired and returned to

Davis was able to get my vehicle repaired and returned to me that I was able to get it all done on my lunch time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re glad to hear our team could get you back on the road so efficiently. Thanks for choosing Frisco Chrysler Dodge Jeep Ram.

Davis is awesome and takes great care of his guests,

Davis is awesome and takes great care of his guests, 10/10 would recommend this dealership to everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We're glad our team could assist you and appreciate the recommendation of Frisco Chrysler Dodge Jeep Ram.

Davis was on top of his gamekeeping me informed about my

Davis was on top of his gamekeeping me informed about my truck. Issue was resolved in 1 visit. Others such as Daphne assisted as needed.Connor and Logan in the parts department have been great in helping me with Mopar accessories Service and Parts are doing an outstanding job Great team at Frisco CDJR.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

We're grateful to hear such positive feedback about our service and parts teams at Frisco Chrysler Dodge Jeep Ram. Thank you for sharing your experience with us, and enjoy the Mopar accessories!

Friendly, knowledgeable staff.

Friendly, knowledgeable staff. Service writer always checks for all available customer discounts. Express Lube completed in time as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that you had a positive experience with our Express Lube and found the staff helpful. If there's anything else you need, feel free to reach out.

Clean and beautiful facility.

Clean and beautiful facility. Warm and inviting staff. Professional salesman and management team. We had a great experience at Frisco CDJR and will be recommending them to our family and friends. Thank you, Frisco team! Great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We're glad to hear our team provided a positive visit. We appreciate your recommendation and wish you well.

I made an appointment to have recall work, oil change and

I made an appointment to have recall work, oil change and tire rotation on my RAM 1500. My service guy started the work on time arranged for transportation to my office and completed the work in a couple of hours. It couldn’t have worked out any better for me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear that your experience with the RAM 1500 service went smoothly. Thank you for trusting Frisco Chrysler Dodge Jeep Ram.

Service wrter, David was great at his job.

Service wrter, David was great at his job. Tech fixed my car as quickly as possible. My car is running great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

It's great to hear your car is running well. We're glad our team was able to assist you promptly at Frisco Chrysler Dodge Jeep Ram.

Very kindness.

Very kindness.and very convenient everything was good.i visited several time, always made me happy. Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and continued trust in Frisco Chrysler Dodge Jeep Ram.

Best service I have ever received at a dealership.

Best service I have ever received at a dealership. David helped me with everything I came in for and even informed me of things I needed to do that I didn’t know about. Would recommend bringing your car here for anything it needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re pleased our team could provide you with an outstanding experience. Your recommendation means a lot to Frisco Chrysler Dodge Jeep Ram. Thanks for sharing your positive feedback.

The entire experience was amazing start to finish, great

The entire experience was amazing start to finish, great customer service, amazing sales and everything in between

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Frisco Chrysler Dodge Jeep Ram thanks you for sharing your experience. Happy to hear our team provided great customer service and sales support. We appreciate the feedback and wish you all the best on the road ahead.