Reviews
Lack of communication and support to try and help
Lack of communication and support to try and help customer with their vehicle needs. They try to get you in and out as quickly as possible without explaining what your buying. Do not recommend shopping here for a vehicle.
Lack of communication and support to try and help
Lack of communication and support to try and help customer with their vehicle needs. They try to get you in and out as quickly as possible without explaining what your buying. Do not recommend shopping here for a vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I truly appreciate Derrick Johnson for taking the time to
I truly appreciate Derrick Johnson for taking the time to listen to my concerns about my vehicle. If I could give more than 5 stars, I absolutely would! A friendly gentleman welcomed me as soon as I arrived, making me feel at ease. Throughout my visit, they graciously kept me informed with text updates, which I found incredibly reassuring. To top it all off, they even washed my car, which was a lovely surprise. The staff was truly pleasant and made the entire experience so much better. Thank you!
I truly appreciate Derrick Johnson for taking the time to
I truly appreciate Derrick Johnson for taking the time to listen to my concerns about my vehicle. If I could give more than 5 stars, I absolutely would! A friendly gentleman welcomed me as soon as I arrived, making me feel at ease. Throughout my visit, they graciously kept me informed with text updates, which I found incredibly reassuring. To top it all off, they even washed my car, which was a lovely surprise. The staff was truly pleasant and made the entire experience so much better. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're grateful for your thoughtful review and kind words about our team at Frisco Chrysler Dodge Jeep Ram. It’s great to know that you felt well-cared-for during your visit. Wishing you safe travels in your vehicle!
Very good service and answers all your questions, I am
Very good service and answers all your questions, I am very satisfied. I would really come back.
Very good service and answers all your questions, I am
Very good service and answers all your questions, I am very satisfied. I would really come back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to hear you're satisfied with the service at Frisco Chrysler Dodge Jeep Ram. Thank you for your kind words and take care.
Friendly service.
Friendly service. We got a ride home and they came to pick us up when my truck was ready, took a little longer then usual, but that's understandable. But overall, it's a great service.
Friendly service.
Friendly service. We got a ride home and they came to pick us up when my truck was ready, took a little longer then usual, but that's understandable. But overall, it's a great service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to hear you had a positive experience with our team at Frisco Chrysler Dodge Jeep Ram. Thank you for sharing your feedback and understanding about the timing.
As always Excellent customer service received from Davis
As always Excellent customer service received from Davis Pham and all personnel at Frisco Chrysler Dealership
As always Excellent customer service received from Davis
As always Excellent customer service received from Davis Pham and all personnel at Frisco Chrysler Dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're grateful for your kind words about our team at Frisco Chrysler Dodge Jeep Ram. Thank you for choosing us again.
Glad to find Davis Pham as my service advisor.
Glad to find Davis Pham as my service advisor. He basically rocks. Very knowledgeable and provides excellent customer service! Highly recommend him.
Glad to find Davis Pham as my service advisor.
Glad to find Davis Pham as my service advisor. He basically rocks. Very knowledgeable and provides excellent customer service! Highly recommend him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your recommendation. We're delighted our team was able to provide such knowledgeable service at Frisco Chrysler Dodge Jeep Ram.
John and the service department are best in calss.
John and the service department are best in calss. Ask for John when you call
John and the service department are best in calss.
John and the service department are best in calss. Ask for John when you call
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great, friendly, informative Was a great experience all
Great, friendly, informative Was a great experience all around Jordan was great, he asked me if I needed more help and did all perfectly
Great, friendly, informative Was a great experience all
Great, friendly, informative Was a great experience all around Jordan was great, he asked me if I needed more help and did all perfectly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're pleased to hear you had a wonderful experience. Our team aims to keep providing such excellent service at Frisco Chrysler Dodge Jeep Ram. Take care!
I just bought a brand new 2025 Dodge Ram Laramie from
I just bought a brand new 2025 Dodge Ram Laramie from Lyon Alinza at Frisco Dodge, and I couldn't be happier with the experience. I typically hate buying vehicles, but Lyon made the process easy and even enjoyable. He was professional, honest, and genuinely worked hard to get me the best possible deal. His communication was excellent, he kept me informed every step of the way without any pressure. If you're in the market for a vehicle, I highly recommend asking for Lyon. He's the real deal!
I just bought a brand new 2025 Dodge Ram Laramie from
I just bought a brand new 2025 Dodge Ram Laramie from Lyon Alinza at Frisco Dodge, and I couldn't be happier with the experience. I typically hate buying vehicles, but Lyon made the process easy and even enjoyable. He was professional, honest, and genuinely worked hard to get me the best possible deal. His communication was excellent, he kept me informed every step of the way without any pressure. If you're in the market for a vehicle, I highly recommend asking for Lyon. He's the real deal!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience at Frisco Chrysler Dodge Jeep Ram. We're pleased to hear our team made the process smooth and enjoyable for you with your new 2025 Dodge Ram Laramie purchase. We appreciate the recommendation!
The exception level of service we get from Brian and the
The exception level of service we get from Brian and the whole team at Frisco Chrysler Dodge Jeep Ram is fantastic. The level of communication is amazing, not to mention he has always met the time commitment for work to be completed. Great shop, staff, and quality work.
The exception level of service we get from Brian and the
The exception level of service we get from Brian and the whole team at Frisco Chrysler Dodge Jeep Ram is fantastic. The level of communication is amazing, not to mention he has always met the time commitment for work to be completed. Great shop, staff, and quality work.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback on Frisco Chrysler Dodge Jeep Ram. We're pleased to hear about your experience with our team's service and communication.