Reviews
Write a reviewGreat experience
I had an awesome experience with Kyle who made the buying process seamless. I had no issues from the initial walk through searching for the right vehicle to the finalization of the purchase.
Hi Efosa, thank you for your kind review of Frisco Chrysler Dodge Jeep Ram. We are excited to learn that our Sales Team provided you with an awesome vehicle-buying experience and we congratulate you on your purchase. Enjoy your new vehicle and take care!
Great experience
I had an awesome experience with Kyle who made the buying process seamless. I had no issues from the initial walk through searching for the right vehicle to the finalization of the purchase.
Hi Efosa, thank you for your kind review of Frisco Chrysler Dodge Jeep Ram. We are excited to learn that our Sales Team provided you with an awesome vehicle-buying experience and we congratulate you on your purchase. Enjoy your new vehicle and take care!
Really Impressive!
Really impressed with these service I got and the service advisor Jake. He went out of his way to make sure I was taken care of and that the repairs were done correctly. Will certainly be back, and recommend them highly.
Hi Vince, thank you for your amazing review and recommendation. We are excited to learn that you received great service at Frisco Chrysler Dodge Jeep Ram. Our Service Team strives to provide experiences like yours and we are always here to help with anything else.
Morgan was amazing, being exceptionally professional,
Morgan was amazing, being exceptionally professional, courteous and helpful from the beginning through keys in hand, driving away in my new truck.
We are excited to read that our Sales Team was professional, courteous, and helpful ensuring you had a great experience. Thank you for your amazing review and for trusting us with your purchasing needs. We are here if you need any further assistance here at Frisco Chrysler Dodge Jeep Ram.
Accommodating
The dealership stayed open late to allow us to drive in from Longview to make a last minute purchase on a wagoneer. Morgan was so nice and personable, Aaron in finance was also great!!
Hi, Taylor. Congratulations on your new Wagoneer! We are so happy to know that you had a nice and personable experience with our Sales Department. Thank you for the wonderful 5-star review. We hope to work with you again in the future at Frisco Chrysler Dodge Jeep Ram. Have a great day!
New Ram Trx
I found a 2023 red Ram Trx on autotrader that you advertised for 107.985. on the autotrader. I put in the trade in and it gives you the bluebook value 40.034 for my mercedes e400. I put in your address for your taxes of 5.325 and any down payment of 10k. Left me financing 63.276. I work with my credit union and got approved. I called and spoke with the 1st person who said he would email me the final and I found out then that you have a 33k mark up fee for the truck. WHAT !!!! I told him if I had known this I would have not even looked at this truck. YOU have surprise fees. But you advertise Customer 1st. You say 5star treatment ! Truly a better place to buy ! I am very disappointed that I got approved for a vehicle that you advertised and find out you have hidden fees. I would have not put a hit on my credit report. I have decided to continue to look further, because I see that a lot of new 2023 trucks are coming down. This is why I am not purchasing with you.
Al, We value all customer feedback here at Frisco Chrysler Dodge Jeep Ram, and I would like to speak with you further regarding the price you were offered for the 2023 RAM 1500 TRX in question and your overall experience with our Sales Team. Please feel free to reach out to me directly at a time that works best for you. Thank you, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253
I found a 2023 red Ram Trx on autotrader that you
I found a 2023 red Ram Trx on autotrader that you advertised for 107.985. on the autotrader. I put in the trade in and it gives you the bluebook value 40.034 for my mercedes e400. I put in your address for your taxes of 5.325 and any down payment of 10k. Left me financing 63.276. I work with my credit union and got approved. I called and spoke with the 1st person who said he would email me the final and I found out then that you have a 33k mark up fee for the truck. WHAT !!!! I told him if I had known this I would have not even looked at this truck. YOU have surprise fees. But you advertise Customer 1st. You say 5star treatment ! Truly a better place to buy ! I am very disappointed that I got approved for a vehicle that you advertised and find out you have hidden fees. I would have not put a hit on my credit report. I have decided to continue to look further, because I see that a lot of new 2023 trucks are coming down. This is why I am not purchasing with you.
Al, We value all customer feedback here at Frisco Chrysler Dodge Jeep Ram, and I would like to speak with you further regarding the price you were offered for the 2023 RAM 1500 TRX in question and your overall experience with our Sales Team. Please feel free to reach out to me directly at a time that works best for you. Thank you, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253
Never heard from dealer.
Never heard from dealer. Guess they do not need the business. I was very disappointed.
Hello, I would appreciate the opportunity to learn more about communication and your experience with our Sales Team here at Frisco Chrysler Dodge Jeep Ram. Please initiate contact directly so we can discuss any feedback you may have. Thank you, Aaron Cameron General Sales Manager aaroncameron@friscocdjr.com 469-888-4788 ext. 253
Hunter was my service advisor and throughout the entire
Hunter was my service advisor and throughout the entire repair process, he was truly exceptional. Hunter kept me continuously updated each day via phone calls and text messages. I have purchased several vehicles from this dealership and I very much appreciated the high-level of service detail Hunter provided. He is very knowledgeable, prompt, and courteous. I know he was very busy with other customers, but Hunter treated me as though I was the only person he was working with during the repair process. I can't rate my service experience any higher and I am grateful that the dealership has outstanding personnel like Hunter.
Hi David, we appreciate you leaving us this exceptional 5-star review. It makes us delighted to learn that our Sales Team is knowledgeable, prompt, and courteous. Thank you so much for trusting us here at Frisco Chrysler Dodge Jeep Ram with your vehicle and if you require any further automotive assistance, please do not hesitate to reach out to us.
2023 Ram Rebel
I bought my first Ram Rebel in 2019 and have always loved the Truck. So, it was easy to go back to Frisco, Chrysler, Dodge, Jeep Ram to get another one. Quazi was our salesman and did an excellent job, the finance department was excellent also. I won't shop anywhere else for any future vehicles.
We're happy our Sales Team here at Frisco Chrysler Dodge Jeep Ram could provide an excellent car-buying experience. Thank you for the positive rating and review. Congratulations on your new Ram Rebel!