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Meet Thaddeus Morgan

Thaddeus Morgan headshot
Parts Manager
(8 reviews)

Reviews

Have spent several years working with this dealership.

Have spent several years working with this dealership. They always find a way to resolve problems

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We greatly appreciate your longstanding trust in Frisco Chrysler Dodge Jeep Ram. We're pleased to hear about your positive experiences with our team.

Davis is awesome and takes great care of his guests,

Davis is awesome and takes great care of his guests, 10/10 would recommend this dealership to everyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words. We're glad our team could assist you and appreciate the recommendation of Frisco Chrysler Dodge Jeep Ram.

Davis was on top of his gamekeeping me informed about my

Davis was on top of his gamekeeping me informed about my truck. Issue was resolved in 1 visit. Others such as Daphne assisted as needed.Connor and Logan in the parts department have been great in helping me with Mopar accessories Service and Parts are doing an outstanding job Great team at Frisco CDJR.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
0 people out of 0 found this review helpful.
Dealer response

We're grateful to hear such positive feedback about our service and parts teams at Frisco Chrysler Dodge Jeep Ram. Thank you for sharing your experience with us, and enjoy the Mopar accessories!

I happy to get appointment a few days before instead of

I happy to get appointment a few days before instead of having to wait a week.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're pleased to hear you found our scheduling convenient at Frisco Chrysler Dodge Jeep Ram. Take care.

Kept me updated on repairs needed and the price of the

Kept me updated on repairs needed and the price of the repairs and informed me of why they were needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that our communication and transparency met your expectations. Thank you for sharing your experience with Frisco Chrysler Dodge Jeep Ram.

Clean and beautiful facility.

Clean and beautiful facility. Warm and inviting staff. Professional salesman and management team. We had a great experience at Frisco CDJR and will be recommending them to our family and friends. Thank you, Frisco team! Great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience. We're glad to hear our team provided a positive visit. We appreciate your recommendation and wish you well.

The dealership did their best to work with us regarding

The dealership did their best to work with us regarding our son’s truck that needed unexpected services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you sharing your experience. It's great to know our team at Frisco Chrysler Dodge Jeep Ram could assist with your son's truck. Take care!

Logan was very helpful.

Logan was very helpful. He made the transaction smooth. He even called after to make sure we were happy with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re pleased to hear that our team made your experience at Frisco Chrysler Dodge Jeep Ram enjoyable. Wishing you many happy drives in your new vehicle.