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Salt Lake Valley Chrysler Dodge Jeep Ram
I really appreciate Tomas in the parts department for going the extra mile in tracking down the parts needed for the service.
Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Brandon Smith, Service Manager email@example.com
Brandon sent texts, staying in touch throughout the whole process. They got me to work and had me picked back up again when vehicle was completed. Jeep is working great, so service was excellent from start to finish!!
Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Troy Francis, Service Manager firstname.lastname@example.org
Breach of Agreement
I am an out of state buyer. I have been looking at a vehicle at SLV and another dealer, online and through phone calls. After a week of discussion back and forth I decided to move forward with the offer from SLV. I have a written e-mail documenting the offer. When I called Axell to say I was ready to close on the deal he said they changed their mind and his managers no longer wanted to close that deal we agreed to. His comment was since I was out of town I would not be bringing it to them for service and I declined the $350 key replacement "offer" so they no longer wanted to do the deal. So now I have lost the other option as I told them I was going with SLV and now the SLV option appears to be off the table. In my business this called breach of written contract agreement. I am still hoping there is some misunderstanding and we can move forward but I can not seem to get a call back from Randy or any other "managers" now. Oh and, now I have added a credit pull to by credit for no reason. Frustrating!!!
I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience, Jon. Thank you, I look forward to speaking with you. Randy Aldridge – General Sales Manager – (801) 487-8755
I liked how Bret helped me select the best vehicle based on my needs and requirements. He treated me and my husband like we were royalty. And he found the perfect vehicle for me! Also, Todd in Finance (I think that's his name) was also super helpful and very friendly and shared some really good information that also assisted in my decision for the type of warranty to purchase for my new vehicle. Finally, we've been using SLV (even before it became SLV) for years to have our vehicles serviced and have always been treated with dignity and respect which is why we are loyal customers.
We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Randy Aldridge – General Sales Manager – (801) 487-8755
Friendly people and great service. Made the whole process simple.i would recommend this dealership to anyone I know I’m very appreciative of their professionalism
We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Randy Aldridge – General Sales Manager – (801) 487-8755
Great service department
Excellent service. Service reps Rob and Colton were Excellent! Very pleased with the experience and recommend them for Jeep service.
We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Troy Francis, Service Manager email@example.com
It was a very easy buying experience, we traveled from out of state to pick up our vehicle and the dealership was mindful of our time and had everything prepared for us so that it was done quickly. When John could not be there to finish the process for us, Lelis took over and went absolutely out of his way to help us. It didn't go unnoticed and was very appreciated. Thank you so much.
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Randy Aldridge – General Sales Manager – (801) 487-8755
great deals and sales people
Great service and prices. Drove 6 hours to get a great deal
One of the easiest Ram purchase ever
Was the easiest vehicle experience ever. Charlie and Jon were great. they assisted me in my internet purchase and made it easy. A great price and had the very Ram that I wanted. Look through the whole Northwest and SLC had the only vehicle that fit my needs and at a great price that no one could match..
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Randy Aldridge General Sales Manager (801) 487-8755
Outstanding will be back
I really enjoyed that once I contacted the dealer ship I received a call from Bret Simons and was on it right away with a kind manner and found what I was looking for and with me being out of state got everything rolling paper work sent for me to sign and then when I told him I was flying in he made arrangements to pick me up at Hotel and get me to dealer ship that really confirmed that he was a upstanding guy like I thought from early on. As a business owner you have a great employe and I have already gave this name and number to friends and I hear he is already working with them.
We cannot thank you enough for your wonderful review and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Randy Aldridge General Sales Manager (801) 487-8755