Acura of Wappingers Falls

We brought our vehicle in for a manufacturer recall repair. Unfortunately, the dealership performed the work incorrectly, which caused additional damage. When we sought to have the problem corrected, they refused to cover most of the repair cost only offering to pay for a small fraction of the work because they said they didn’t trust the diagnosis from another dealership of the same brand, even though it was confirmed by the manufacturer’s network. We called repeatedly for a week getting the runaround. The only time they reached out was after we left a review about our experience. In that call, they told us that because we had posted negative feedback, they were no longer interested in working with us. This was deeply disappointing, especially given that the original issue was their mistake during a recall repair. We expected accountability and professionalism, but instead we received avoidance and a refusal to help

Matt and the whole team at Acura Wappingers Falls were great to work with and made the buying process super smooth. I would definitely work with this dealership again in the future.

The dealership was very professional and courteous. They were very easy to work with and I was able to get a car within 2 days

Very customer oriented. Matt and Alex were very friendly and listen to my needs and work with me to get things completed.

Tara made the whole process seamless and stress-free. She was super transparent and offered great options based on my purchase requests all without pressure. Her professionalism and patience made the buying experience refreshingly easy.

Matt is a true expert in his field. I can’t say enough wonderful things about his professionalism, attention to detail and patience. He answered all of my questions thoroughly and made the purchase process completely seamless. Highly recommend him and this dealership to anyone looking for a vehicle!

Matt, Dan, and Alex were wonderful!! It was a fantastic experience. They made everything easy

The staff was attentive and friendly. Matt the salesperson, made the buying process easy. He had that big D energy, would shop there again.

Acura of Wappingers made it very easy to find a car and purchase it without wasting time

Extremely helpful, Matt and the rest of the crew made the entire process fast and painless.