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Teton Volkswagen

(70 reviews)
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award

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Reviews

(70 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Teton Volkswagen from DealerRater.

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Best people who work there, from sales to service to

Best people who work there, from sales to service to driver pick up…But after paying $622 for an oil change and whatever else they said my car needed they can’t even vacuum out my car? I guess service isn’t what it used to be.

Best people who work there, from sales to service to

Best people who work there, from sales to service to driver pick up…But after paying $622 for an oil change and whatever else they said my car needed they can’t even vacuum out my car? I guess service isn’t what it used to be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I’m always well taken care of.

I’m always well taken care of. Juan my service coordinator always does a great job letting me know what to expect.

I’m always well taken care of.

I’m always well taken care of. Juan my service coordinator always does a great job letting me know what to expect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Got my 10,000 mile service today and my car loved its spa

Got my 10,000 mile service today and my car loved its spa day. Thanks for the quick and professionally done service. Teton Volkswagen is the best!

Got my 10,000 mile service today and my car loved its spa

Got my 10,000 mile service today and my car loved its spa day. Thanks for the quick and professionally done service. Teton Volkswagen is the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Purchased a new Tiguan last night from Jackson Plagmann

Purchased a new Tiguan last night from Jackson Plagmann and had a very good experience. The process was quick and Jackson was a pro every step of the way! I will certainly continue to do business here.

Purchased a new Tiguan last night from Jackson Plagmann

Purchased a new Tiguan last night from Jackson Plagmann and had a very good experience. The process was quick and Jackson was a pro every step of the way! I will certainly continue to do business here.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I have an older VW TDI that can be more difficult to work

I have an older VW TDI that can be more difficult to work on. John is very knowledgeable and he's helped me out a ton when working on my car. I appreciate it, thank you!

I have an older VW TDI that can be more difficult to work

I have an older VW TDI that can be more difficult to work on. John is very knowledgeable and he's helped me out a ton when working on my car. I appreciate it, thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Amazing service, got a 2024 VW Jetta at a really great

Amazing service, got a 2024 VW Jetta at a really great deal. Always come to get our car from them. Wonderful staff and car choices

Amazing service, got a 2024 VW Jetta at a really great

Amazing service, got a 2024 VW Jetta at a really great deal. Always come to get our car from them. Wonderful staff and car choices

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Todd was great and personable.

Todd was great and personable. I love my new 2025 Jetta and look forward to great gas mileage. Wish I didn't have to deal with all the finance people when I already have planned financing. Other than that, smooth!

Todd was great and personable.

Todd was great and personable. I love my new 2025 Jetta and look forward to great gas mileage. Wish I didn't have to deal with all the finance people when I already have planned financing. Other than that, smooth!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fast service.

Fast service. Good communication with my service advisor. Prices are a bit high but I had a good coupon and received a nice discount.

Fast service.

Fast service. Good communication with my service advisor. Prices are a bit high but I had a good coupon and received a nice discount.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Mark took really great care of my wife and I.

Mark took really great care of my wife and I. He was very knowledgeable about the car we wanted and made the process very smooth.

Mark took really great care of my wife and I.

Mark took really great care of my wife and I. He was very knowledgeable about the car we wanted and made the process very smooth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I really didn't think I was going to be able to get into

I really didn't think I was going to be able to get into a car without having to have a co-signer, but Julio and his team pulled it off! They were absolutely amazing to me!! I will definitely go back to Julio at Teton Volkswagen in Idaho Falls, ID, for a car in the future and to Jeff at Teton Toyota right next door for insurance. It's truly amazing what they were able to do for me!! Thank you, Julio, Jeff, and the rest of the team!!!!

I really didn't think I was going to be able to get into

I really didn't think I was going to be able to get into a car without having to have a co-signer, but Julio and his team pulled it off! They were absolutely amazing to me!! I will definitely go back to Julio at Teton Volkswagen in Idaho Falls, ID, for a car in the future and to Jeff at Teton Toyota right next door for insurance. It's truly amazing what they were able to do for me!! Thank you, Julio, Jeff, and the rest of the team!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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