Reviews
Review of Reedman Toll Jenkintown PA
I have been bringing my 2014 Dodge Grand Caravan here for years. I noticed a positive difference in how I was being treated when I called and spoke to Miracle to set up my appointment. The positive attitude was reinforced when I brought my Van in early to find that they were getting everything ready so when the mechanics arrive, they could get right to work. Lastly, my wait time was reasonable and there was no attempt to find potential repairs to upcharge my bill. When checking out, I asked if anything had changed recently. Was informed that they had a new manager, Charles. Seems like he's making changes to make things more customer-friendly. I was very pleased.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Harry, we're happy you found our staff to be so supportive during your experience here at Reedman Toll Chrysler Dodge Jeep Ram of Jenkintown. If you have any further questions, please give us a call. We're always happy to help!
Service department horrible
Nothing was done. Dropped truck off last night at 3 pm . Had appointment for 8:30 am today . I heard nothing all day so @ 3 pm I called to find out status. No call back . Called again at 330 . Manager said they are just getting the truck on the computer. I asked what time should I pick it up . They told me it would not be finished today they need it for 5 hours. I said u had it for 24. I can’t stand incompetent people. Told him to make sure it’s ready when I get there . Absolutely nothing was completed. Will never buy or service any of my vehicles here again
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Mike, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (215) 690-3770.
Service Experience
Overall experience was good. Service technicians were professional and knowledgeable about the work that needed to be done
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Derick, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Took care of everything so quickly ! Very happy!
This place is outstanding. Friendly staff and the manager even opened a little early for me as I work in a hospital. So grateful!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Jacqueline, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!
Oil change and tire rotation
Got an appointment when I wanted to. Took me whenI arrived. Job well done.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Regina, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out! Have a great day!
Reedman Toll Jenkintown
I had a really great experience. I took the car in for repairs and it took a little longer than expected. They really went above and beyond with their great service. They even gave my Wife and I a free rental for 2 days of a 2021 Jeep Wrangler which was a lot of fun. Nichole was an excellent service advisor that made the process smooth, and The Service Manager Charles was very, very professional and worked with my Wife and I with our busy schedules. The car now runs great, I will always take my Dodge Charger to this location.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Ugene, thank you so much for your positive comments about Reedman Toll Chrysler Dodge Jeep Ram of Jenkintown! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I am a valued customer.
Always nice and warming and welcoming to always come back for more servicing on my vehicle.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Yolonda, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
Love my Reedman Toll
Good service and very friendly workers. I enjoyed the amenities such as the tv and free coffee
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Kevin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great service
My vehicle was not purchased at this dealership, but chose them for repairs because I was not happy with the dealership I did, from the very first day I been very satisfied and happy with the service and members, great customer service even when I call over the phone.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Cynolia, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Great Dealer
Nicole and Bobby are great!!! I always take my vehicles to get serviced here
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Chris, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!