[{"id":613924,"firstName":"Arman","lastName":"Dzafic","titleText":"Service Advisor","shortBioText":"My name is Arman, and I am originally from Bosnia. Moved to the United States in 1999 and have lived in St.Louis,MO ever since. I graduated from Mehlville Senior High School and attended Meramec Community College. I am a huge sports fan. Love to support the St.Louis Cardinals and the Stanley Cup Champions, St.Louis Blues. I am a father to a beautiful 7 year old daughter. I recently got married to my best friend and we are loving life to the fullest and couldn't be more happier.\r\n\r\nI have been in the car industry since 2006. Started off as a porter, detailing vehicles to now being a service advisor for MINI of St.Louis. I have worked for Kia, Hyundai, BMW, Volkswagen and Nissan and now MINI. I take pride and joy on my daily tasks and love to help all my customers and all of their service needs and most importantly I enjoy seeing my customers leave happy.\r\n\r\nArman","emailTxt":"arman.dzafic@miniofstlouis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":15,"combinedEmpReviewCnt":70,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17299/employees/84aee13f5486.jpg","drDealerId":17299,"dealerEmpStartDtUtc":"1554076800","industryStartDtUtc":"1146441600","certifiedEmployee":true,"deptDscrp":"Service"},{"id":121705,"personPtyId":38469790,"firstName":"Neil","lastName":"Westfall","titleText":"General Sales Manager","emailTxt":"neil.westfall@miniofstlouis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":229,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17299/employees/99ce854077f7.jpg","drDealerId":17299,"dealerEmpStartDtUtc":"1288569600","industryStartDtUtc":"893980800","certifiedEmployee":true,"deptDscrp":"Management"},{"id":358672,"personPtyId":38479032,"firstName":"Bill","lastName":"Harada","titleText":"Motoring Advisor","emailTxt":"bill.harada@miniofstlouis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":123,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17299/employees/2da6c1e6b8ae.jpg","drDealerId":17299,"dealerEmpStartDtUtc":"1322697600","industryStartDtUtc":"812505600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":172179,"personPtyId":38471417,"firstName":"Todd","lastName":"Feuerhaken","titleText":"Service Manager","emailTxt":"todd.feuerhaken@miniofstlouis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":117,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17299/employees/96d750ae-16c5-46d2-b8a2-5d415d7b34ae.jpg","drDealerId":17299,"certifiedEmployee":true,"deptDscrp":"Management"},{"id":293863,"personPtyId":38475597,"firstName":"Mark","lastName":"Conn","titleText":"MINI Motoring Advisor","emailTxt":"mark.conn@miniofstlouis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":113,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17299/employees/c26c88559e10.jpg","drDealerId":17299,"dealerEmpStartDtUtc":"1443657600","industryStartDtUtc":"486432000","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":70029,"personPtyId":38464028,"firstName":"Carrie","lastName":"Brown","titleText":"Service Advisor","emailTxt":"carrie.brown@miniofstlouis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":106,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17299/employees/b1b8d3724d6f.jpg","drDealerId":17299,"dealerEmpStartDtUtc":"1120176000","certifiedEmployee":true,"deptDscrp":"Service"},{"id":425092,"personPtyId":38479511,"firstName":"Mary","lastName":"McDonnell","titleText":"Finance Manager","shortBioText":"Love the finance business. Always willing to help and go the extra mile for our customers.","emailTxt":"mary.mcdonnell@miniofstlouis.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":215,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17299/employees/9e3361f2f09b.jpg","drDealerId":17299,"dealerEmpStartDtUtc":"1493596800","industryStartDtUtc":"770428800","certifiedEmployee":true,"deptDscrp":"Finance"},{"id":70025,"firstName":"Dave","lastName":"Joseph","titleText":"MINI Service Advisor","emailTxt":"dave.joseph@miniofstlouis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":182,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17299/employees/9b05852b-3ef8-4ce2-829a-b852ccf4dc6c.jpg","drDealerId":17299,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":279001,"firstName":"Kate","lastName":"Bryan","titleText":"MINI Motoring Advisor","emailTxt":"Kate.Bryan@miniofstlouis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":83,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17299/employees/c14a3a5817f3.jpg","drDealerId":17299,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":194029,"personPtyId":38467467,"firstName":"Mary","lastName":"Silver","titleText":"MINI Boutique Specialist/Cashier","shortBioText":"I have been in Customer Service Positions since the Age of 15. Starting as a Candy Striper - (showing my age, ha ha) being a waitress, Banquet Specialist and Casino Host as well as a Automotive Receptionist and Cashier more than once.\r\nI love the City of Florissant in which I grew up. I love sports, outdoors and many crafts.\r\nI am a detailed and organized hard working ethical worker and proud to be a member of the MINI of St. Louis Dealership!","emailTxt":"mary.silver@miniofstlouis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17299/employees/9e515f5d9b70.jpg","drDealerId":17299,"dealerEmpStartDtUtc":"1354320000","industryStartDtUtc":"270777600","certifiedEmployee":false,"deptDscrp":"Service"},{"id":613925,"firstName":"KYLE","lastName":"MOYERS","titleText":"SERVICE ADVISOR","shortBioText":"My name is Kyle Moyers, I have been in the automotive customer service industry for about 10 years. I am relatively new to the MINI dealership but look forward to meeting and getting to know all the MINI customers.","emailTxt":"KYLE.MOYERS@MINIOFSTLOUIS.COM","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17299/employees/0d5c8d7244ee.jpg","drDealerId":17299,"dealerEmpStartDtUtc":"1561939200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":387056,"firstName":"Dan","lastName":"Wirick","titleText":"Service Advisor","emailTxt":"dan.Wirick@miniofstlouis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":72,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17299/employees/83208d5d8db1.jpg","drDealerId":17299,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":243322,"firstName":"Derek","lastName":"Johnson","titleText":"Porter","emailTxt":"todd1.feuerhaken@miniofstlouis.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17299/employees/172c2bfa-af68-4cb6-8355-1e45d032aed2.jpg","drDealerId":17299,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":355231,"personPtyId":38478794,"firstName":"Sam","lastName":"Hall","titleText":"Motoring Advisor","emailTxt":"sam.hall@miniofstlouis.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":92,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17299/employees/4c583da204d2.jpg","drDealerId":17299,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"1143849600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":300321,"firstName":"Dustin","lastName":"Summers","titleText":"MINI Motoring Advisor","emailTxt":"dustin.summers@miniofstlouis.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":83,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17299/employees/c4acf507531e.jpg","drDealerId":17299,"dealerEmpStartDtUtc":"1435708800","industryStartDtUtc":"1404172800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":172363,"personPtyId":38472141,"firstName":"Eric","lastName":"Wright","titleText":"Parts Manager","emailTxt":"eric.wright@miniofstlouis.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/17299/employees/d373d63d-8646-48ce-aac2-2b47a5328316.jpg","drDealerId":17299,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":547402,"firstName":"ANDREA","lastName":"ROWE","titleText":"MOTORING ADVISOR","emailTxt":"ANDREA.ROWE@MINIOFSTLOUIS.COM","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":17299,"dealerEmpStartDtUtc":"1533081600","industryStartDtUtc":"1533081600","certifiedEmployee":false,"deptDscrp":"Sales"}]

MINI of St. Louis

4.9 out of 5 4.9
Rectangle 48
Sales
Service Closed

MINI of St. Louis Hours

Sales

Monday

9:00 AM - 6:00 PM

Tuesday

9:00 AM - 6:00 PM

Wednesday

9:00 AM - 6:00 PM

Thursday

9:00 AM - 6:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since September 2016

Family owned and doing business in St. Louis for over 50+ years, our emphasis is on building long-term relationships wit

...

h our customers by satisfying all of their automotive needs. Our commitment to customer service is second to none.

"For the drive!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1058 lifetime reviews. Includes reviews of MINI of St. Louis from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    July 1, 2020

    Arman is a pleasure to work with and provides a level of customer service rarely seen in the automotive industry. The entire staff is top notch and provides... great service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Arman Dzafic

    Service Advisor

    (5.0) 70 reviews

  • 5.0 out of 5
    July 1, 2020

    Very friendly and personable. Took care of my needs in a timely manner. Made sure I had everything I needed from my car before leaving in a service car.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Arman Dzafic

    Service Advisor

    (5.0) 70 reviews

  • June 11, 2013

    I came to this mini dealership because I wanted a cooper and didn't trust another dealership. I bring my car back here for service because they always... do great service and are experts.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 30, 2020

    I have a 2012 mini and have enjoyed it since day one!! Fun too drive, great looks and have had countless compliments! Glad I tried one.

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    4.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Arman Dzafic

    Service Advisor

    (5.0) 70 reviews

  • 5.0 out of 5
    June 29, 2020

    Superb customer service! All the steps from schedule for a service to pick up the car is very smooth. The service was done professionally and always done... on time as promised.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Arman Dzafic

    Service Advisor

    (5.0) 70 reviews

    Carrie Brown

    Service Advisor

    (5.0) 106 reviews

  • 5.0 out of 5
    June 27, 2020

    Purchasing my third MINI was very smooth and quick. Bill Harada was a true professional through every step, and took the time to help me understand the... buttonology in the car too.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Neil Westfall

    General Sales Manager

    (5.0) 229 reviews

    Bill Harada

    Motoring Advisor

    (5.0) 123 reviews

    Mary McDonnell

    Finance Manager

    (4.9) 215 reviews

  • 5.0 out of 5
    June 25, 2020

    Arman is one of the best people I've dealt with at Mini. Both with my current mini and my old one. When my old car was having problems he took the time... to explain the problems to me since I don't know that much about cars. He is always super friendly and helpful.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Arman Dzafic

    Service Advisor

    (5.0) 70 reviews

  • 5.0 out of 5
    June 25, 2020

    We have purchased two vehicles here and have enjoyed the experience both time. Sales team is good and the service is even better. Thank you for always... making us feel so good about our time here!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Arman Dzafic

    Service Advisor

    (5.0) 70 reviews

    Mark Conn

    MINI Motoring Advisor

    (5.0) 113 reviews

  • 5.0 out of 5
    June 25, 2020

    I have had my car serviced here since 2014 and the experience has always been superb! This time was no different. The ways in which they addressed the... pandemic issues were above reproach. Excellent, and just what I would have expected.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Arman Dzafic

    Service Advisor

    (5.0) 70 reviews

  • 5.0 out of 5
    June 25, 2020

    We had considered a MINI for a little while. Glad we finally went. The people are friendly, low key and professional. Everything went smooth from start... to finish.

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Neil Westfall

    General Sales Manager

    (5.0) 229 reviews

    Mark Conn

    MINI Motoring Advisor

    (5.0) 113 reviews

    Mary McDonnell

    Finance Manager

    (4.9) 215 reviews

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