Reviews
Very professional and courteous employees who were able
Very professional and courteous employees who were able to diagnose my air con issue and fix it.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Emile and everyone else at the dealership were all very
Emile and everyone else at the dealership were all very helpful, personable and a pleasure to work with. They all made the experience very smooth for me.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Cossette was very pleasant and patient to work with.
Cossette was very pleasant and patient to work with. She listened to my concern and ensured my car was looked at. The best part was they identified my tire was still good to use and didn't try to get me to get new tires.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback about Cossette and the team! We’re glad you had a clear and honest experience with us. Your satisfaction is our priority, and we hope to welcome you back to Herb Chambers Lexus of Hingham in the future. Enjoy the road ahead!
Excellent service representative TALISA was very helpful
Excellent service representative TALISA was very helpful with my 25,000 mile service time. She is very knowledgeable and thorough about her work ethic. Looking forward to seeing her for the next service call.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
JD, it's great to know Talisa provided helpful and thorough service. We look forward to assisting you again at Herb Chambers Lexus of Hingham. Safe travels!
Always a good service experience at this dealership.
Always a good service experience at this dealership. Good service bundles. Easy to schedule. Prompt service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your continued support and hope to see you again at Herb Chambers Lexus of Hingham. Safe travels ahead!
We had a good experience with this dealership.
We had a good experience with this dealership. Initial problems were quickly taken care of. Elijah handled our issue and was user friendly.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Elijah and the team! We appreciate your business and hope to see you again at Herb Chambers Lexus of Hingham. Safe travels!
Always get get service from dealership and Tom McCafferty
Always get get service from dealership and Tom McCafferty my advisor. I like the video inspection they provide and always give me the best options to service my GX 460.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with Tom and our team! We're pleased to provide thorough, helpful service at Herb Chambers Lexus of Hingham.
Time is an excellent service consultant.
Time is an excellent service consultant. I asked him a few questions about my vehicle being a hybrid very new to me, answered all my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Roch, we're delighted that Time could assist you effectively at Herb Chambers Lexus of Hingham. Thank you for choosing us and for sharing your experience!
Customer service agents are sensitive to the customer's
Customer service agents are sensitive to the customer's needs and efficient. Clean comfortable waiting area as well
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
We’re so pleased to hear you had a positive experience with our team, and enjoyed our waiting room as well! Thank you for choosing Herb Chambers Lexus of Hingham!
Thanks to James, and the mechanics, I had a 5-star
Thanks to James, and the mechanics, I had a 5-star experience at Lexus, Hingham! I highly recommend their services. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're so glad to hear that James and our team made your experience 5-stars. Thank you for choosing Herb Chambers Lexus of Hingham and for the high recommendation!