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Herb Chambers Lexus of Hingham

(3,210 reviews)
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2022 state dealer award
View 9 awards
2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award

Reviews

(3,210 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Lexus of Hingham from DealerRater.

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Elijah Marciello was my Service Advisor.

Elijah Marciello was my Service Advisor. I brought my car to the Lexus dealer for the brakes, spark plugs and oil change visit. I opted to not wait an additional two hours for the service and received a loaner car. Elijah was friendly, courteous, and very knowledgeable. He took his time to explain everything in great detail. Grateful for his attention to detail! Great job keeping the customers happy!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so grateful for your kind words about Elijah and your experience with us! Thank you for choosing Herb Chambers Lexus of Hingham and sharing your feedback. We look forward to serving you in the future!

Wonderful experience… the delivery was unremarkable and

Wonderful experience… the delivery was unremarkable and the pick up was not a problem for us but the driver got lost getting here! This was not a problem for us!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Carol, thank you for your kind words and patience during the process! We truly appreciate it. Enjoy your new car, and we hope to see you again at Herb Chambers Lexus of Hingham!

Really good people and customer service experience, from

Really good people and customer service experience, from the welcoming attendant to the service advisor.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about our team, Robert! We appreciate your business and hope to see you again at Herb Chambers Lexus of Hingham.

Very pleasant experience.

Very pleasant experience. Everyone was very helpful and nice. Great communication and nice clean waiting area with amenities .

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We truly appreciate your kind words! We're glad you had a pleasant experience and found our team helpful. Thank you for choosing Herb Chambers Lexus of Hingham, we look forward to serving you again!

Sales agent, Joseph Dinger and his staff at Herb Chambers

Sales agent, Joseph Dinger and his staff at Herb Chambers Lexus of Hingham provided me with high-quality customer service. I was provided with high-end, comprehensive services on an older trade-in that looks new again, with consideration in allowing me to obtain the vehicle with the financing I desired. The vehicle reconditioning service and all the registering services are excellent. I recommend this dealership and highly recommend my Sales Consultant, Joseph Dinger to satisfy the needs of any car-buying customer. Sandra Grierson

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Sandra, we're glad Joseph and his team made your experience seamless and enjoyable at Herb Chambers Lexus of Hingham. Thank you for choosing us and sharing your experience! Safe travels!

Everyone at Hingham Lexus was great to work with from the

Everyone at Hingham Lexus was great to work with from the time we inquired about a vehicle online.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

We are grateful to have earned your business, John. Thanks for taking the time to leave us a review! - The Herb Chambers Lexus of Hingham Team

Excellent communication on what needs to be done and what

Excellent communication on what needs to be done and what it will cost. Very comfortable waiting area.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We are so grateful to have your business and we hope you choose Herb Chambers Lexus of Hingham again in the future. Have a wonderful day!

Great experience.

Great experience. Everyone was super friendly. Ryan was great to work with. Ryan made the process easy and I trusted him throughout the process.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We’ll be sure to pass along your kind words to Ryan and the team at Herb Chambers Lexus of Hingham. Safe travels ahead!

Excellent sales experience.

Excellent sales experience. Enjoyable to work with the team and communication was thorough through out the process.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Herb Chambers Lexus of Hingham. We love hearing that you had an excellent purchasing experience working with our sales team. We wish you many safe miles in your new car!

Service was very complete.

Service was very complete. Lexus was on time, service department was very courteous. I was advised of all scenarios for the service and was apprised every step of the way.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

We're glad our team kept you informed and ensured a smooth and timely appointment. Thank you for choosing Herb Chambers Lexus of Hingham!