Reviews
Elijah Marciello was my Service Advisor.
Elijah Marciello was my Service Advisor. I brought my car to the Lexus dealer for the brakes, spark plugs and oil change visit. I opted to not wait an additional two hours for the service and received a loaner car. Elijah was friendly, courteous, and very knowledgeable. He took his time to explain everything in great detail. Grateful for his attention to detail! Great job keeping the customers happy!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so grateful for your kind words about Elijah and your experience with us! Thank you for choosing Herb Chambers Lexus of Hingham and sharing your feedback. We look forward to serving you in the future!
Wonderful experience… the delivery was unremarkable and
Wonderful experience… the delivery was unremarkable and the pick up was not a problem for us but the driver got lost getting here! This was not a problem for us!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Carol, thank you for your kind words and patience during the process! We truly appreciate it. Enjoy your new car, and we hope to see you again at Herb Chambers Lexus of Hingham!
Really good people and customer service experience, from
Really good people and customer service experience, from the welcoming attendant to the service advisor.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback about our team, Robert! We appreciate your business and hope to see you again at Herb Chambers Lexus of Hingham.
Very pleasant experience.
Very pleasant experience. Everyone was very helpful and nice. Great communication and nice clean waiting area with amenities .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate your kind words! We're glad you had a pleasant experience and found our team helpful. Thank you for choosing Herb Chambers Lexus of Hingham, we look forward to serving you again!
Sales agent, Joseph Dinger and his staff at Herb Chambers
Sales agent, Joseph Dinger and his staff at Herb Chambers Lexus of Hingham provided me with high-quality customer service. I was provided with high-end, comprehensive services on an older trade-in that looks new again, with consideration in allowing me to obtain the vehicle with the financing I desired. The vehicle reconditioning service and all the registering services are excellent. I recommend this dealership and highly recommend my Sales Consultant, Joseph Dinger to satisfy the needs of any car-buying customer. Sandra Grierson
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sandra, we're glad Joseph and his team made your experience seamless and enjoyable at Herb Chambers Lexus of Hingham. Thank you for choosing us and sharing your experience! Safe travels!
Everyone at Hingham Lexus was great to work with from the
Everyone at Hingham Lexus was great to work with from the time we inquired about a vehicle online.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are grateful to have earned your business, John. Thanks for taking the time to leave us a review! - The Herb Chambers Lexus of Hingham Team
Excellent communication on what needs to be done and what
Excellent communication on what needs to be done and what it will cost. Very comfortable waiting area.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We are so grateful to have your business and we hope you choose Herb Chambers Lexus of Hingham again in the future. Have a wonderful day!
Great experience.
Great experience. Everyone was super friendly. Ryan was great to work with. Ryan made the process easy and I trusted him throughout the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience! We’ll be sure to pass along your kind words to Ryan and the team at Herb Chambers Lexus of Hingham. Safe travels ahead!
Excellent sales experience.
Excellent sales experience. Enjoyable to work with the team and communication was thorough through out the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Herb Chambers Lexus of Hingham. We love hearing that you had an excellent purchasing experience working with our sales team. We wish you many safe miles in your new car!
Service was very complete.
Service was very complete. Lexus was on time, service department was very courteous. I was advised of all scenarios for the service and was apprised every step of the way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad our team kept you informed and ensured a smooth and timely appointment. Thank you for choosing Herb Chambers Lexus of Hingham!
