Reviews
Overall excellent service, from checking in to speaking
Overall excellent service, from checking in to speaking with service rep..everything went great I wouldn't hesitate to use the service department again
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bill, we're delighted to hear that you had an excellent experience with our service team at Herb Chambers Lexus of Hingham. Thank you for your kind words and we look forward to serving you again in the future!
Both sales ( especially Connor) and service staff (
Both sales ( especially Connor) and service staff ( especially Josh and John) have always been professional, courteous, knowledgeable and patient. It highly recommend the Hingham Lexus dealership—and the Lexus RX 350!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We're delighted to hear that Connor, Josh, and John provided such a professional and courteous experience at Herb Chambers Lexus of Hingham. Enjoy your Lexus RX 350!
Afif is a wonderful person to help you buy an automobile.
Afif is a wonderful person to help you buy an automobile. We haven’t bought a vehicle for many years and we are both older. Afif was so patient with us. Made everything so easy. Looked for a vehicle for one year. Only dealer to help us! Lexus Hingham is very special. Thank you Afif!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
James, we're delighted to hear that Afif made your experience at Herb Chambers Lexus of Hingham so positive and patient. Thank you for sharing your journey with us! Enjoy the new vehicle!
Always great service!
Always great service! Talisa is very professional and works hard to please. It was a pleasure to get my 90K checkup, especially because my extended warranty covered all the repairs! Talisa worked hard on my behalf and I appreciate it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Louise, we're delighted to hear that Talisa provided you with exceptional service at Herb Chambers Lexus of Hingham. It's great to know your 90K checkup went smoothly and was covered by your extended warranty. Thank you for sharing!
Great dealership and wonderful staff, friendly and very
Great dealership and wonderful staff, friendly and very helpful. Mark and Ryan did a wonderful job were very helpful and made the purchase process wonderful. When brought back to service department for registration and sticker everyone in service were so kind and friendly. The tech guy that helped me with DashCam and some settings did great job forgot his name but he was wonderful. I am very happy with my GX
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your positive experience with us at Herb Chambers Lexus of Hingham! We're delighted to hear that Mark, Ryan, and our service team made the process smooth and enjoyable. Enjoy every moment in your new Lexus GX!
Sales and service team are great.
Sales and service team are great. Talisa is the best! I would definitely recommend using Herb Chambers Hingham
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Talisa and the team at Herb Chambers Lexus of Hingham provided you with a great experience. Thank you for recommending us!
My wife and I bought a new Lexus and Emile was our
My wife and I bought a new Lexus and Emile was our service agent who did an extraordinary job helping us us to decide the vehicle but not just that, he made us feel very confidence and comfortable during the process. He took care all documentation and did everything easy for us. He is kind and very friendly. No doubt we have choose the perfect place to buy our car. Happy with the treatment and service. Recommended 1A.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with Emile and the team at Herb Chambers Lexus of Hingham! We're delighted to hear that everything went smoothly and you're happy with your new Lexus. We appreciate the recommendation, enjoy every drive!
Tom McCafferty and everyone I spoke with (including
Tom McCafferty and everyone I spoke with (including driver) were outstanding and professional ! Thank you
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Lex, we're delighted to hear that Tom and the team at Herb Chambers Lexus of Hingham provided you with outstanding service. Thank you for sharing your experience!
Best and most accommodative car-buying experience that we
Best and most accommodative car-buying experience that we have had in our 70+ year lives.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reviewing Herb Chambers Lexus of Hingham!
The service advisor Joshua A.
The service advisor Joshua A. is great service advisor. Above and beyond. We are grateful
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy that Joshua and our Herb Chambers Lexus of Hingham team earned your 5 stars. Thanks!