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Herb Chambers Lexus of Hingham

(3,088 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–5:00pm
Saturday 8:30am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2022 state dealer award
View 9 awards
2022 state dealer award 2021 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2015 consumer dealer award

Reviews

(3,088 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Lexus of Hingham from DealerRater.

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From start to finish, Chris made the buying process easy...

From start to finish, Chris made the buying process easy and painless! Chris was a pleasure to work with. He was professional, knowledgeable and made sure all of my questions were answered. Many thanks to him for his expertise, patience and being so much fun to work with. Looking forward to working with Chris in the future. Be sure to ask for Chris Brodeur at Herb Chambers Lexus of Hingham!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Mackenzie - Thank you for taking the time to review us! It is fantastic to hear that Chris delivered such a seamless purchase experience. We appreciate the kind words and will certainly pass them on to him. Safe travels in your new vehicle, and we hope to see you back at Herb Chambers Lexus of Hingham for your first oil change!

Eric was great to work with no pressure whatsoever...

Eric was great to work with no pressure whatsoever altogether a stress free pleasant experience unlike most car dealerships. He was extremely helpful and followed through.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

It's wonderful to hear that Eric delivered pressure-free service which earned your five stars. Thank you so much for taking time out of your day to review Herb Chambers Lexus of Hingham! We are grateful for your business.

I am always skeptical of car salesman and dealerships,...

I am always skeptical of car salesman and dealerships, but Mark was absolutely not pushy or weird like a lot of car salesman are. No annoying calls after I left when I decided not to buy the car. I ended up going back to buy it and got the loan there after my own bank gave me the run around. It was smooth and easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Bonnie - We understand that the car-buying process can be challenging and it's wonderful to hear that Mark made it pressure-free! Thank you so much for choosing Herb Chambers Lexus of Hingham. We hope that you are enjoying your new vehicle.

Ryan was awesome and helped me get my first car ever....

Ryan was awesome and helped me get my first car ever. Pretty nice deal on a 2013 Lexus which I really appreciate - got to pick it up in less than 2 days also. Thanks for everything!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Sandra - thank you for posting about your recent visit to Herb Chambers Lexus of Hingham! We're proud to have been a part of your first car purchase and we're glad to hear that Ryan was such a pleasure to work with. Congrats and safe travels!

Mark was a refreshing, straightforward and knowledgeable...

Mark was a refreshing, straightforward and knowledgeable salesman to work with. Nothing pushy, answered all my questions and asked the right questions to narrow my car selection and options down. Mark and his team made the purchase experience a real pleasure - and I’ve been through many nasty ones. Highly recommend Mark and his group.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for posting about your experience with Mark at Herb Chambers Lexus of Hingham! We're thrilled to hear that you enjoyed your sales experience with our team and we wish you safe travels in your new ride!

I recently purchased my first vehicle from Herb Chambers....

I recently purchased my first vehicle from Herb Chambers. My salesman Mark Hausman, made it the best car buying experience ever. He was extremely professional and polite with me. I didn't feel pressured into anything and he gave me as much time as I needed to review my options. Every question I asked was followed with a direct, knowledgeable answer. I would definitely buy from this dealership again. Thanks again Mark!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

"The best car buying experience ever" makes for a wonderful review! It's great to hear that Mark provided pressure-free service and answered all of your questions so you could be confident in your purchase. Thank you so much for trusting our team at Herb Chambers Lexus of Hingham with your business!

I recently purchased the RX350 from Herb Chambers,...

I recently purchased the RX350 from Herb Chambers, Hingham, my salesman was Evision Tili. I was very pleased with this dealership, very professional and positive experience. Evision made me comfortable with my questions and helped me pick the right car for me. He is knowledgeable with a professional manner, and I never felt pressured at anytime.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
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Dealer response

Terry, thank you for taking the time to leave us a review! We are so glad we got the opportunity to work with you here at Herb Chambers Lexus of Hingham, and we will certainly let Evison know that you appreciate his help. Enjoy your Lexus RX350!

We just bought an NX and a UX from Chris.....After we...

We just bought an NX and a UX from Chris..... After we bought the NX, we decided to trade in our second vehicle for a new UX; I had shopped around on-line and certainly had other Lexus dealers wooing us. We wanted to buy the second car from Chris after the very comfortable experience we had earlier in the month with the NX purchase. We wanted the UX in green and there weren't any in stock, so Chris managed to find us one in PA and have it shipped to Hingham--absolutely love the UX in green and so glad Chris went the extra mile to find it for us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much for your repeat business! It's wonderful to hear that you had two great buying experiences working with Chris and that he helped you get into exactly the vehicle you wanted. Congratulations on both your Lexus NX and Lexus UX! - Herb Chambers Lexus of Hingham team

I have leased 3 Lexus vehicles from Herb Chambers,...

I have leased 3 Lexus vehicles from Herb Chambers, Hingham, all from Marcus. He is a knowledgeable and caring salesperson who always takes the time to explain the details and makes the customer feel comfortable. It has been a pleasure working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Edward - thank you for your loyalty to Herb Chambers Lexus of Hingham. It's fantastic to hear that Marcus always helps you purchase a reliable vehicle and that he continues to provide you with great customer service. Hope to see you next time!

I was very pleased with my experience purchasing a new...

I was very pleased with my experience purchasing a new Lexus from Marcus, He was very professional in his manner. Not only did he possess knowledge of the product, but he provided essential information and answered all of my questions. I did not feel pressured to purchase on day one, and appreciated his patience as I mulled over the colors of the interior. I would certainly refer Marcus to my friends, should they be in need of a new Lexus. It was a pleasure working with Marcus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to review us! It is excellent to hear that Marcus delivered such an exceptional purchase experience. Congratulations on your new vehicle and safe travels! We hope to see you back at Herb Chambers Lexus of Hingham!