Reviews
Tom and his team were great!
Tom and his team were great! I loved the video of what was done. Great.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Robin, thanks so much for the 5-star review of Herb Chambers Lexus of Hingham! We'll make sure your kind words reach Tom.
The service is excellent and everyone is very friendly
The service is excellent and everyone is very friendly and accomodating. The facility is comfortable. I go out of my way to get my car serviced there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy to know that you find our service excellent and the team friendly at Herb Chambers Lexus of Hingham. Your willingness to go out of your way for us is greatly appreciated! Safe travels until we see you next time.
Wonderful experience.
Wonderful experience. Easy we were in and out with our beautiful new car in one day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your confidence in Herb Chambers Lexus of Hingham, and for your business. We are grateful to have you as a customer and hope you enjoy the new ride!
Ryan was great to work with.
Ryan was great to work with. Would absolutely refer him to others I know. Bonus - he kept me laughing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Vic, congratulations on your new vehicle! We're glad to know that Ryan made your experience at Herb Chambers Lexus of Hingham enjoyable! We appreciate the referral and look forward to serving you again.
Busy dealership but service is efficient and effective.
Busy dealership but service is efficient and effective. Staff is professional. Waiting area is ply but could be wsrmwy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the feedback! We're glad to know that you found our service at Herb Chambers Lexus of Hingham efficient and effective. We'll take your suggestion about the waiting area into consideration. We are always looking for ways to improve!
All employees from General Manager Patrick to delivery
All employees from General Manager Patrick to delivery man Lou were pleasant, efficient, informed, polite and timely. I will purchase another Lexus from Chambers because of the excellent service that I received. Thanks to all employees involved in solving my problem. Outstanding dealership!!!!!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's great to know that Patrick, Lou, and the rest of our team at Herb Chambers Lexus of Hingham provided you with such a positive experience. We look forward to helping you with your next Lexus purchase!
Joe Marcus and Ryan made this experience amazing.
Joe Marcus and Ryan made this experience amazing. Highly recommend these group of gentlemen. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're so glad to know that Joe, Marcus, and Ryan made your experience at Herb Chambers Lexus of Hingham amazing! Your recommendation means a lot. Thanks for the support!
Excellent service.
Excellent service. Kevin went out of his way to keep me informed about status, and got me a loyalty discount on the service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to know that Kevin provided excellent service and kept you informed throughout your visit at Herb Chambers Lexus of Hingham. Thanks for acknowledging his efforts, we appreciate it!
McKee was very professional and helpful.
McKee was very professional and helpful. To my surprise, we wound up having some hearty laughs. Surprised only because he struck me as very serious, and indeed, he was serious about his job, but couldn’t help laughing at our banter. It’s always wonderful to share some humour…though not at the expense of professionalism.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that you had a great experience with McKee at Herb Chambers Lexus of Hingham. We want our clients to enjoy their time here, so thanks for sharing your positive feedback!
Fast, efficient, friendly, and reasonably priced.
Fast, efficient, friendly, and reasonably priced. That is what defines Thomas and the team at Herb Chambers Lexus.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that you found our service at Herb Chambers Lexus of Hingham fast, efficient and friendly. Your kind words about Thomas and the team are greatly appreciated!